Data Entry Assistant

The Alumni and Development Team (A&D) are seeking a Data Entry Assistant to support the Database Manager in maintaining and updating the accuracy of our CRM database. Part of the wider directorate of External Engagement, A&D engage with alumni, donors and a broad variety of stakeholders.

This is an exciting entry-level opportunity for applicants with strong attention to detail, an interest in data, data marketing and customer relationship management. Part of a small team, you will have a high level of accuracy in data entry and strong communication & customer service skills in both written and verbal form. This role will be the first point of contact for many alumni and stakeholders with the University, and we aim to deliver an excellent experience for all.

You will be able to work on their own initiative across multiple projects with competing deadlines, while ensuring data integrity is at the heart of all actions. Effective time management skills are a must-have.

Additionally, you will have some in-person customer facing opportunities including celebrating graduations with our new alumni, supporting University Open Days and other events.

This is a full-time, permanent position, which offers hybrid working opportunities upon completion of training in the CRM database.

For further details, or an informal conversation about the role, please contact Kimberly Forlini-Softley (Database Manager) by emailing KFS@wlv.ac.uk.

The University of Opportunity for Students and Staff

As part of our commitment to ensure the diversity of our staff body reflects those of the student and local communities we serve, we particularly welcome applications from candidates of Black, Asian, or Ethnic Minority heritage, and candidates who are Disabled (including people who may not define themselves as disabled, but nevertheless encounter challenges)

PLEASE NOTE: Applications are scored against the criteria set out in the job description and person specifications attached to this advert. Applications are not assessed against the job advert so please ensure your applications are crafted against the Job Description and Person Specification contained within it.