Transformation Business Analyst

Transformation Business Analyst 

Agile working from London, and home working

£48,000 pa

Are you a solution focused professional interested in working for a leading charity?

St Mungo’s is one of the only organisations whose frontline workers are out, every night, to bring people in from the streets. Together, we can make tonight the last night on the streets for thousands of people.

St Mungo’s has embarked on an exciting period of change. We are looking for a talented and ambitious individual who can join us as a Business Analyst. You will support us in improving the quality, efficiency, and usability of our systems and processes.

Becoming part of our change programme, you will be based in the Transformation team, but will be expected to work with colleagues across the organisation, particularly IT.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week from home, or other St Mungo’s London or regional locations

About you

To be successful in this role you will be confident performing business analysis on assigned projects. Communication is also key in this role as you will be ensuring that business needs are clearly articulated and shared with IT and Transformation whilst providing translation of technical and business language for wider understanding.

You will build and maintain stakeholder relationships within relevant teams, especially project teams, supporting teams throughout planning, implementation, and development and design phases of projects. This will include performing requirements management and ensure that governance milestones are properly met.

To be successful in this role, you will;

• Be highly efficient with strong attention to detail 


• Understand working in a mission-based organisation


• Have some relevant experience and/or qualifications (Green Belt Six Sigma or other related qualifications) 


• Be able to translate technical information for non-technical users


• Be an effective communicator with strong report writing skills and not afraid to call out risks and/or failing performance


• Consult, draft materials, and deliver training on business analysis tools and techniques as requested by the Transformation Programme Manager


• Be a team player able to work effectively within and across teams

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

Closing date: 10am on 13 May 2024