Migrant Help

Migrant Help is a leading charity that has been established for more than 50 years and delivers a range of support and advice services to asylum seekers and victims of trafficking across the UK. 

Migrant Help's vision

Here at Migrant Help, we exist to protect people affected by displacement and exploitation, helping them thrive as individuals and recover from their trauma. We support those most in need and least likely to find support elsewhere, whilst aiming to bridge community gaps and bring services and support together.

How we deliver this vision

We support those most in need and least likely to find support elsewhere, whilst aiming to bridge community gaps and bring services and support together.

We offer advice and guidance to those seeking asylum in the UK, assisting with applications for accommodation and financial support, reporting issues and safeguarding concerns and helping to navigate the asylum process.

We provide specialist support, safe accommodation and support plans, as well as facilitate access to key services, for victims of human trafficking and modern slavery.

We promote the social values of equality, diversity, inclusiveness and empathy, enabling our clients to become part of their local communities.

We inform governments and policy makers to ensure fair and consistent processes are in place to assist victim of displacement and exploitation in the UK.

Our Values

Protection: We believe everyone deserves to feel safe and have their human rights protected.

Diversity: We respect and celebrate everyone’s individual experience and ensure inclusion is at the heart of our work.

Equality: We believe in fairness and equality of opportunity. This is central to everything we do.

Partnership: We are committed to working in partnership and with all those who help us achieve our vision.

Innovation: We are committed to embracing new ways of working that deliver ever more effective services.

Excellence: We are dedicated to providing the best quality services and achieving the highest standard of client care.

Our core services include:

Asylum Support

Those seeking asylum in the UK can come to us to seek help with applying for accommodation and financial support, to report issues with asylum accommodation, and any other advice needed during their asylum journey. We also provide support during the post-decision period, whether the decision has been positive or negative.

Victims of Slavery and Human Trafficking Support

We provide specialist support and accommodation to victims of human trafficking and modern slavery, and their dependants. Our dedicated casework teams provide safe accommodation, develop support plans and facilitate access to key services in order to empower clients as they recover from trauma. Our aim is to reduce the risk of re-trafficking and help the survivors to move onto a positive new chapter in their lives.

Refugee Resettlement

In September 2015, the Government committed to bringing 20,000 vulnerable Syrian refugees into the UK under the SVPR scheme by 2020. We work alongside local authorities in East Kent to assist refugees resettled in the area. We support the individuals and families as they settle into their new communities, helping them to cope with trauma with the help of specialist services, learn English and access healthcare, education, employment opportunities and other key services.

EU Settlement Scheme

EU citizens living in the country must apply for settled or pre-settled status to guarantee their rights after the UK leaves the European Union. We are committed to advising and supporting vulnerable people in this process, including those who are part of Gypsy, traveller or Roma communities, homeless, elderly, disabled, adults who have left care or victims of domestic abuse, modern slavery or human trafficking.

Clear Voice Interpreting Services

Clear Voice offers high-quality interpreting and translation services throughout the UK and is the only social enterprise service of its kind. All of Clear Voice’s profits are donated back to Migrant Help to support our work.

Fortunate enough to find ourselves in a unique position to help, we also strive to influence positive change to policy and practice, as well as demonstrate the value that migrants bring to the UK in order to address the rising hostility from some parts of the population.

We believe that everyone deserves to be safe, respected and treated equally, and we strive to ensure this through committed partnerships, innovation and excellence.

Why Join Us

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. This includes understanding the importance of having a work life balance, offering enhanced family friendly provisions, additional holiday entitlements, Perkbox benefits and a non-contributory pension scheme.

We take pride that our organisation celebrates everyone’s individual experience and believe that fairness and equality of opportunity is core to everything we do. The way we carry out our work reflects our commitment to promote a global society where ideas, abilities and backgrounds are valued and where diverse experiences foster ever more effective services.

We will support you throughout your career with us and will provide great opportunities to enable you grow and develop eg training, coaching, mentoring and regular 1-2-1s.

We promote a working environment in which diversity is recognised, valued and encouraged. We acknowledge the multi-cultural and diverse nature of the UK workforce and society in general. We are committed to principles of fairness and mutual respect where everyone accepts the concept of individual responsibility

At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.