Latest jobs / Community Services https://mydiversity.com/ 24-06-2026 <p><strong>Customer Advisor &nbsp;</strong></p> <p><strong>Location: Macclesfield, Cheshire&nbsp;</strong></p> <p><strong>Salary: &pound;25,997.34&nbsp;increasing to&nbsp;&pound;26,769.84&nbsp;after 6 months&nbsp;&nbsp;&nbsp;</strong></p> <p><strong>Hours: Full time 37 hours&nbsp;per week (permanent).&nbsp;</strong></p> <p>&nbsp;</p> <p>&nbsp;</p> <p>Peaks &amp; Plains Housing Trust is a local company with a portfolio of approximately 5000 homes in Macclesfield and the surrounding areas. We are passionate about what we do in providing&nbsp;high quality&nbsp;homes and investing in our communities to improve people&#39;s lives.&nbsp; &nbsp;</p> <p>&nbsp;</p> <p>We&nbsp;are excited to announce that we&nbsp;now&nbsp;have a&nbsp;full&nbsp;time&nbsp;Customer&nbsp;Services&nbsp;Advisor vacancy within our fantastic&nbsp;Customer&nbsp;Experience team.&nbsp;</p> <p>&nbsp;</p> <p>Customers are at the heart of everything we&nbsp;do&nbsp;and we are looking for someone who will be committed to the Customer Experience team long term, being at the forefront in delivering a&nbsp;first-class&nbsp;service to our residents.&nbsp;</p> <p>&nbsp;</p> <p>As an advisor you will be dealing with&nbsp;different types&nbsp;of enquiries including repairs, rents,&nbsp;anti-social&nbsp;behaviour&nbsp;and&nbsp;investment&nbsp;works. To do this,&nbsp;we&rsquo;re&nbsp;looking for&nbsp;someone who is confident in dealing with different sorts of questions,&nbsp;has a resilient personality and thrives&nbsp;within a multi-channel contact centre.&nbsp;</p> <p>&nbsp;</p> <p>Our team&nbsp;deal with calls,&nbsp;emails&nbsp;and&nbsp;live chats so no two days are the same.&nbsp;</p> <p>&nbsp;</p> <p>The role&nbsp;come&nbsp;with great&nbsp;benefits&nbsp;too, from&nbsp;a&nbsp;health&nbsp;cash plan to&nbsp;a generous holiday allowance,&nbsp;agile&nbsp;working and a focus on training and development. &nbsp;</p> <p>&nbsp;</p> <p>Once&nbsp;initial&nbsp;training is completed at the office&nbsp;(around 3 months),&nbsp;you&rsquo;ll&nbsp;have the&nbsp;option&nbsp;to undertake some days working from our stylish office and other days working from home. &nbsp;</p> <p>&nbsp;</p> <p>Wherever you are&nbsp;working,&nbsp;you&rsquo;ll&nbsp;be made to feel part of&nbsp;a really&nbsp;expert&nbsp;and&nbsp;supportive&nbsp;team. &nbsp;</p> <p>&nbsp;</p> <p>Closing Date:&nbsp;Friday 26th&nbsp;June&nbsp;2026&nbsp;</p> <br /><br /><a href="https://mydiversity.com/job/13341/customer-advisor-at-peaks-plains-housing-trust/">Apply</a><br /> https://mydiversity.com/job/customer-advisor-at-peaks-plains-housing-trust-Cheshire/13341 Mon, 22 Jun 2026 11:00:02 +0100