MyDiversity Jobs

[Fulltime] Health and Safety Manager at Peaks & Plains Housing Trust

Sun, 25 Oct 2026 18:00:02 +0000

Health and Safety Manager

Location: Macclesfield, Cheshire

Salary: £54,174.51

We’re a housing provider in Macclesfield with over 5,000 properties across East Cheshire and the surrounding areas. We’re ambitious, with plans to build more homes, regenerate local areas and continue investing in our properties. We provide housing to those in housing need and aim to be a great landlord for our customers.

An exciting opportunity has arisen for a Health and Safety Manager to join the Trust.

The successful candidate will lead the development, implementation and continuous improvement of the Trust’s health and safety strategy, management system and governance framework, ensuring that risks to employees, residents, contractors, visitors and others affected by the Trust’s activities are effectively identified, managed and monitored.

We can offer you:

29 days holiday per year plus birthday leave and Bank Holidays
A great pension scheme that’s tailored to suit your needs
Agile working providing homeworking and flexibility of working hours.
A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts.
Training and development opportunities – let us help you reach your career goals.
A modern office with a friendly working environment

To succeed you’ll have previous experience of managing health and safety within a complex, multi-site organisation, ideally within social housing, property, construction, facilities management or a similarly regulated environment

You should also have a recognised health and safety management qualification such as the NEBOSH Diploma (or nearing completion) or recognised equivalent as well as knowledge of ISO 45001 management systems. You should also be a Chartered member of IOSH (CMIOSH), or equivalent recognised professional status. A full driving licence and access to a car is also required.

Our Values are at the core of everything we do, so we are looking for someone who’s values agree with ours and will embed these too!

We will be assessing applications as we receive them. We will keep the job open until the vacancy is filled.

For further details of the role and skills required, please take a look at the job description attached to this advert.

Closing date: 6th November 2026

Shortlist date: 7th November 2026

Interview date: TBC

Apply

[Parttime] Board and Audit & Risk Committee Member at South Liverpool Homes

Sun, 25 Oct 2026 17:00:02 +0000

Board member and Audit & Risk Committee Member

Speke, Liverpool

£5,474 per annum plus reasonable expenses

Approximately 1.5 days per month

Help shape the future of South Liverpool Homes

Are you an experienced finance professional looking to use your skills to make a lasting difference to people's lives and communities?

South Liverpool Homes (SLH) is seeking a new board member to join our high-performing board and become a member of our Audit & Risk Committee. This is an exciting opportunity to play a key role in shaping the future direction of a housing association that is committed to providing great homes, strong communities and bright futures.

SLH is proud to hold the highest regulatory ratings for governance, financial viability and consumer standards (G1, V1 and C1). We manage over 3,800 homes across south Liverpool and are investing significantly in our existing homes, neighbourhoods and new housing developments to meet the needs of current and future customers.

This is a particularly exciting time to join us. We are in the final stages of developing our new corporate plan, which will set our strategic direction from 2027 onwards. As a board member, you will have the opportunity to help shape our future ambitions, ensuring we continue to deliver excellent services, invest in our communities and remain a strong, resilient organisation for years to come.

Who are we looking for?

To complement the Board's existing skills, we are particularly interested in candidates with senior-level finance and treasury experience, ideally gained within the housing sector, including expertise in audit, assurance, risk management and governance within a regulated environment. A recognised professional finance qualification and e strategic leadership experience are essential.

We are looking for someone who brings sound judgement, strategic insight and the confidence to provide both support and constructive challenge. Most importantly, you will share our commitment to customers, communities and our values.

As a member of both the Board and the Audit & Risk Committee, you will contribute to strategic decision-making, oversee organisational performance and risk and help ensure we continue to meet the highest standards of governance and accountability.

This is much more than a governance role. It is an opportunity to use your expertise to influence the future of an organisation that is passionate about tackling inequalities, strengthening communities and improving life chances for the people we serve.

We welcome applications from people of all backgrounds and are committed to building a diverse and inclusive board that reflects the communities we serve.

How to apply

Please review the recruitment pack and complete our online application process.

To apply, you must;

1. Upload an up-to-date CV.

2. Outline your suitability for the role in the support statement section of our online application form.

Applications submitted without both of the above will not be considered.

Your supporting statement should be a minimum of 200 words and explain how your skills, experience and knowledge meet the requirements set out in the person specification.

Use of AI

You may use AI tools to help structure, format or refine your application. However, your application should reflect your own experience, skills and achievements.

Applications should not be wholly generated by AI, as we want to understand your personal motivation, experience and suitability for the role.

Encouraging diversity

We are committed to building a diverse, inclusive and representative Board that reflects the communities we serve.

We welcome applications from people of all backgrounds, experiences and identities. We believe that bringing together a broad range of perspectives leads to better decision-making, stronger governance and improved outcomes for customers.

We recognise that some groups are currently underrepresented within our Board membership. In particular, we welcome applications from people who identify as LGBTQ+, whose perspectives and lived experiences are not currently represented on our Board.

Appointments will always be made on merit. We are committed to providing an inclusive and accessible recruitment process, and we encourage applicants to discuss any adjustments they may need during the application or selection process.

Guaranteed Interview Schemes

We recognise that some people may face additional barriers when applying for opportunities.

As part of our commitment to inclusion, we offer guaranteed interviews to disabled applicants and applicants from ethnic minority backgrounds who choose to apply under the relevant scheme and who meet all of the essential criteria outlined in the person specification.

If you wish to apply under one of these schemes, please select "Yes" to the relevant question within the online application form.

Apply

[Temporary] Intensive Support Officer at Fairhive Homes

Sun, 25 Oct 2026 16:00:02 +0000

Intensive Support Officer

£36,565 per annum

Aylesbury

Temporary until 31/03/2028

Full Time

Are you looking for an exciting opportunity to make a difference in the housing community? We’re on the hunt for a dedicated and enthusiastic Intensive Support Officer to join our amazing Intensive Support team at Fairhive! If you enjoy helping others, working in a supportive environment, and contributing to meaningful projects, this could be the perfect role for you.

About the role…

As a valued team member, you will play an essential role in our daily operations where no two days are the same.

Your contributions will help the team deliver on our goals and contribute to Fairhive’s overall success. The role will require team work and collaboration so if you have previous relevant experience and a drive to succeed then we want to hear from you!

For more information, please refer to the attached job description.

This is a rewarding and varied role within our Intensive Support Team, working directly with residents who are at risk of tenancy failure. As an Intensive Support Officer, you will provide person-centred, practical and emotional support to help residents overcome challenges and successfully sustain their tenancies.

No two days are the same. You will manage your own caseload, working closely with residents in their homes and within the community, carrying out assessments, developing support plans and coordinating with a wide range of partner agencies to achieve positive outcomes.

The role requires a proactive and resilient individual who is confident working independently whilst also building strong relationships with internal teams and external professionals. You will have the opportunity to make a genuine difference to people's lives by helping to prevent homelessness, supporting residents with complex needs and promoting independence.

We are looking for someone with excellent communication and problem-solving skills, who is able to work with empathy, professionalism and a solutions-focused approach. Experience of working within housing, support services, social care, mental health, safeguarding or a related field would be beneficial.

As this is a mobile role, a full driving licence and access to a vehicle are essential. The successful candidate will also be required to undertake an enhanced DBS check

About us

At Fairhive Homes, we’re driven by a simple yet powerful vision: “Homes for Living, Communities for Life” This isn’t just what we do; it’s what we strive for every day. As a non-profit housing association, we’re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do.

We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.'

We believe that a strong community starts with quality housing, and we’re here to make that vision a reality.

Apply

[Fulltime] Neighbourhood Officer at Saffron Housing Trust

Sun, 25 Oct 2026 16:00:02 +0000

Neighbourhood Officer

Location: Long Stratton, Norfolk, NR15 2XP

Salary: £38,000 per annum

We're looking for a proactive Neighbourhood Officer to join our team and help make a positive impact across our neighbourhoods.

In this varied and rewarding role, you'll work closely with tenants, partner agencies, and colleagues to support vulnerable individuals, safeguard communities, and resolve complex tenancy issues and anti-social behaviour. No two days are the same, and you'll play a key role in improving the lives of those who live in our homes.

What you'll be doing:

Managing tenancy, neighbourhood and anti-social behaviour (ASB) cases.
Building strong relationships with tenants and community stakeholders.
Working collaboratively with partner agencies to resolve complex issues.
Supporting vulnerable tenants and promoting tenancy sustainment.
Taking action to create safer, stronger communities.

What will you bring:

You'll have experience and confidence in:

Working with multiple agencies, including Police, Social Services and Mental Health Services.
Managing ASB cases, including evidence gathering and enforcement action.
Managing safeguarding concerns and cases, including assessing risk and making appropriate referrals.
Supporting and managing cases involving vulnerable tenants with complex needs.
Managing challenging and high-risk situations, using professional judgement and appropriate escalation.
Carrying a complex caseload, prioritising competing demands and progressing cases to resolution.
Undertaking home visits and community-based casework, including situations where there may be conflict or risk.
Maintaining accurate, professional case records and documenting decisions, actions and outcomes.

You'll be part of a supportive team that values compassion, accountability and community impact. In return, you'll have the opportunity to develop your skills, take ownership of your work and help create places where tenants are proud to live.

Please note this role is subject to a basic DBS check

Closing date: 1st November 2026

Shortlist date: 2nd November 2026

Interview date: TBC

Apply

[Fulltime] Forklift Telehandler at Saffron Housing Trust

Sun, 25 Oct 2026 16:00:02 +0000

Forklift Telehandler

Location: Crocus Homes, Norwich

Salary: Competitive

We’re looking for a reliable, safety-focused Forklift Telehandler to keep our construction site moving efficiently.

What you’ll be doing:

Safely operate a forklift/telehandler to move, load and unload materials, plant and equipment across site.
Keep trades supplied with the right materials at the right time to maintain an efficient workflow.
Complete daily equipment checks, report defects promptly and maintain safe, organised storage areas.
Support site logistics, including traffic management and safe lifting operations in line with method statements and risk assessments.
Work closely with site management, subcontractors and suppliers, and oversee day-to-day site activity when the Site Manager or Head of Construction is absent.

What you’ll bring:

A valid, in-date CPCS or NPORS Telehandler/Forklift qualification and a valid CSCS card.
Previous telehandler experience on a construction site; residential development experience is an advantage.
Strong knowledge of site health and safety requirements and the confidence to follow procedures carefully.
Clear communication skills, reliability and a practical, team-focused approach.
A full UK driving licence and willingness to support general site duties when required

If you’re a reliable, safety-focused Forklift Telehandler ready to help deliver high-quality homes across Norfolk, we’d love to hear from you.

Please note this role is subject to a Basic DBS Check

Closing date: 8th November 2026

Shortlist date: 9th November 2026

Interview date: TBC

Apply

[Fulltime] Community Investment Officer at Amplius

Sun, 25 Oct 2026 16:00:02 +0000

Community Investment Officer

Hybrid - Boston, Peterborough, Rushden or Milton Keynes

£34,500 (plus car allowance of £2,750.28) per year

Permanent, Full-Time

As a Community Investment Officer at Amplius, you’ll support local projects and connect customers with services, partnerships and opportunities that improve wellbeing, build confidence, create positive change and support the delivery of the Amplius’ purposeful impact objectives.

Salary: £34,500 (plus car allowance of £2,750.28) per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am to 5.15pm

Location: Hybrid, with weekly presence in either one of our Boston, Peterborough, Rushden or Milton Keynes offices.

This role involves regular travel throughout our communities. We are looking for colleagues to join us in each of our Regional Operational Areas -

North - Kings Lynn and West Norfolk, South Holland, East Lindsey, Northeast and North Lincolnshire, Lincolnshire, North and South Kesteven, Derby and Nottinghamshire.
South - Milton Keynes, Central Bedfordshire, Bedfordshire and Northamptonshire.
Central - Cambridgeshire, Peterborough, Northamptonshire, Walsall and Birmingham

You can also find a link to our Operational area here Our operating area - Amplius

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Build relationships with customers, community groups and local partners.
Support community projects, events and activities that improve wellbeing, skills and financial resilience.
Work with partners to create opportunities and improve access to local services.
Connect customers with support, volunteering, training and employment opportunities.
Maintain records, gather feedback and report on performance and social value.
Follow safeguarding, data protection, health and safety and equality procedures.

What you’ll need to thrive in this role

Five GCSEs, including English and Mathematics, or significant relevant equivalent experience, plus ongoing professional development.
Experience supporting community projects and working directly with customers or communities.
Experience working with external partners and understanding community inequalities.
Knowledge of safeguarding and referral processes, with experience maintaining accurate records.
Strong communication, organisation and IT skills, with a customer-focused and inclusive approach.

Important - DBS clearance, full UK drivers licence, access to your own vehicle, and right to work in the UK are essential requirements. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 9am on 3 November

Phone screening: 11 November

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Apply

[Parttime] Caretaker - Estate Services at Amplius

Sun, 25 Oct 2026 16:00:02 +0000

Caretaker - Estate Services

Gainsborough, Lincolnshire

£19,687.56 (FTE £29,137.59)

Temporary, Part-Time

Do you enjoy keeping places clean, safe and well maintained? Join Amplius’ Estate Services team as a Caretaker, helping maintain homes, communal areas and grounds while supporting customers, colleagues and contractors.

Salary: £19,687.56 (FTE £29,137.59)

Contract: Fixed Term Contract until 30 July 2027

Hours per week: 25 hours

Work pattern: Mondays and Wednesdays 6.5 hours, Tuesdays and Thursdays 6 hours

Location: Gainsborough HRS, Lincolnshire

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Carry out cleaning, housekeeping and decorating across communal areas, following planned schedules and maintaining high standards of cleanliness and hygiene.
Maintain gardens, grounds, buildings and surrounding areas, keeping them tidy, safe and presentable.
Complete general maintenance, minor repairs and building works across communal areas and residential properties, including preparing homes for re-let.
Respond to maintenance requests, repair fixtures, fittings and equipment, and report more complex issues while supporting preventative maintenance.
Manage cleaning materials, tools and equipment, keeping stock levels up to date and reporting defects or shortages.
Provide good customer service while completing health and safety, fire safety, COSHH and compliance checks, maintaining accurate records and reporting risks, hazards and safeguarding concerns.

What you’ll need to thrive in this role

Experience in cleaning or caretaking, including using power equipment and carrying out basic DIY and maintenance work.
Experience completing basic maintenance repairs and health and safety checks.
Good organisational and problem-solving skills, with the ability to work on your own initiative and meet customer expectations.
Experience working face to face with people and as part of a team, with good communication skills.
A good level of education, such as GCSE standard, or equivalent experience.

Important – Enhanced DBS clearance, full UK drivers licence, access to your own vehicle, and right to work in the UK are essential requirements. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 1 November

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Apply

[Fulltime] Key Account Manager - Housing and Residential at GRADUS

Sun, 25 Oct 2026 16:00:02 +0000

Key Account Manager - Housing and Residential
London & South East
Competitive Salary + up to 35% bonus
Permanent, Full Time

Ready to accelerate your career in sales?

Gerflor and Gradus offer products which are ideal for use in a wide variety of applications including healthcare, commercial office, education, retail, hospitality & leisure, and housing.

Our extensive product portfolio enables us to deliver complete solutions that balance performance, aesthetics, cost-effectiveness and environmentally responsible manufacturing. We work with a diverse customer base, including designers, architects, contractors, building owners and end users across key market sectors.

Due to our ongoing success, we have an exciting opportunity for a Key Account Manager - Housing and Residential to manage and grow our customer base across Central London and the South East.

The territory covers the following postcode areas: AL, BN, BR, CB, CM, CO, CR, CT, DA, E, EC, EN, GU, HA, HP, IG, IP, KT, LU, ME, MK, N, NR, NW, PE, RH, RM, SE, SG, SL, SM, SS, SW, TN, TW, UB, W, WC, WD.

The Role

Reporting to the Regional Sales Manager – South, you’ll take ownership of developing and growing key accounts across the housing and residential sectors.

This is a commercially focused role where you’ll build strong, long-term customer relationships, identify new project opportunities and increase specifications across the Gerflor flooring and Gradus accessories portfolio.

Working across Social Housing, Private New Build, Private Rental, Build-to-Rent, MOD Residential and Social Care, you’ll manage projects from initial opportunity through to delivery, collaborating closely with customers, distributors and colleagues across the wider business.

Key Responsibilities

Manage, retain and grow key regional accounts, developing strong relationships at multiple levels.
Identify and secure new housing and residential projects across the territory to drive specification and sales growth.
Work closely with the UK Housing Lead to develop national accounts and align regional opportunities with the wider housing strategy.
Develop relationships with Housing Associations, Local Authorities, housebuilders, landlords, Build-to-Rent providers, distributors, flooring contractors and Social Care providers.
Grow residential sales through the distributor network and support distributor sales teams through joint visits, product training and promotional activity.
Maintain an accurate CRM pipeline, monitoring projects, forecasts and key performance indicators.
Provide insight into competitor activity, market trends, products and customer requirements.

About You – what you’ll bring

You’ll be an experienced sales or key account management professional with a proven track record of developing customer relationships and growing accounts. Experience within the housing sector would be highly advantageous.

You’ll be confident managing longer sales cycles and tracking projects from initial specification through to completion, with the persistence and commercial awareness needed to turn opportunities into results. Highly organised and self-motivated, you’ll be comfortable working autonomously across a large territory while also collaborating effectively with colleagues and customers. Strong communication skills are essential, along with the ability to build credible relationships at all levels.

You’ll also be numerate, analytical and IT literate, with experience using Excel, PowerPoint, Word and CRM systems.

What we offer in return

Competitive Salary with potential bonus of up to 35% of salary based on a mix of business and personal performance.
Laptop / Mobile Phone
Company Car including Self Charging Hybrid & Electric Vehicles
26 days annual leave plus bank holidays (4-5 days saved for Christmas shut down)
Additional annual leave purchase scheme (up to 5 days)
Birthday holiday
Employee benefits platform provided by VIVUP which includes: -
- Employee Assistance Programme - 24/7 free confidential advice

discounted high street shopping
Cycle to work scheme.

Group life insurance and death in service
Company Pension contribution
Occupational Health Services
Employee Assistance Programme - 24/7 free confidential advice
Discounted Gym Membership

If you’re an ambitious Key Account Manager who enjoys developing long-term customer relationships, identifying new opportunities and driving commercial growth, we’d love to hear from you.

Apply

[Fulltime] Neighbourhood Manager at Fairhive Homes

Sun, 25 Oct 2026 16:00:02 +0000

Neighbourhood Manager

£39,964 per annum

Aylesbury - Hybrid

Permanent, Full Time

Are you an experienced housing professional who is passionate about delivering excellent services and making a meaningful difference to residents and their communities?

At Fairhive, we’re looking for a confident and proactive Neighbourhood Manager to join our Housing Services team. You’ll manage a designated patch of properties, taking responsibility for a broad range of housing and tenancy matters while helping residents sustain their tenancies and feel proud of where they live.

About the role

As a Neighbourhood Manager, you’ll provide a high-quality, resident-focused housing management service. You’ll build positive relationships with residents, respond effectively to complex situations and work closely with colleagues, contractors and external agencies to achieve the best possible outcomes.

You’ll manage day-to-day housing and tenancy matters across your designated patch, including occupancy checks, new tenant visits, successions, assignments, permission requests, tenancy fraud, hoarding and tenancy breaches.

You’ll investigate and resolve standard antisocial behaviour cases, using appropriate prevention and enforcement measures and escalating more complex cases when required. You’ll also respond to safeguarding concerns, working with statutory and voluntary agencies to ensure risks are managed and residents receive appropriate support.

Through regular contact with residents, you’ll identify those who may be vulnerable or need additional help. You’ll make referrals to internal support services or relevant external agencies and monitor the support provided to help residents sustain their tenancies.

You’ll organise and lead estate walkabouts, gather feedback, create action plans and monitor progress. You’ll also complete required fire safety and health and safety actions to help maintain safe, well-presented homes and neighbourhoods.

The role will require you to manage challenging conversations and make balanced decisions within relevant policies and procedures, always considering the needs of residents, effective service delivery and value for money. It will also involve lone working and occasional work in challenging environments.

About you

You’ll have a relevant qualification or equivalent experience within housing management or a related area, along with a good understanding of tenancy and neighbourhood management.

You’ll be confident investigating issues, assessing situations and deciding on the most appropriate course of action. Strong written and verbal communication skills are essential, as you’ll need to build effective relationships and handle sensitive or difficult conversations professionally.

You’ll also have excellent organisational, administrative, time management and prioritisation skills, good IT knowledge and a commitment to delivering inclusive, resident-focused services.

Above all, you’ll be approachable, organised and resilient, with a genuine commitment to providing excellent customer service and improving residents’ experiences.

This role requires a Basic DBS check.

About us…

We believe that a strong community starts with quality housing, and we’re here to make that vision a reality.

Benefits

In this role, you’ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised.

At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments.

We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life!

You’ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day.

Our commitment to you …

We’re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we’re looking for.

We are really proud of our initiatives to become an employer of choice, whether it’s coming along to one of our Menopause Café’s, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you’ll always have a strong network of people around you!

Take a look at our LinkedIn profile to learn more about what our colleagues have been talking about or championing this year.

Ready to Apply?

We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what we’re looking for, but you believe you can bring something valuable to the role, we still want to hear from you!

If you’re ready to take the next step in your career and work in an environment that values your contributions, please apply, we can’t wait to meet you!

The closing date for applications will be 04-Nov-2026 23:59, but we might close it early if we find the right person before this date.

Apply

[Fulltime] Customer Services Officer at Greatwell Homes

Sun, 25 Oct 2026 16:00:02 +0000

Customer Services Officer

Remote working with an option to book a desk in our Wellingborough office £30,387.00

6-Month FTC

We currently have an opportunity to join our team as a Customer Services Officer on a 6-month fixed term contract basis.

The main purpose of this role is to assist in the delivery of a high performing, customer focused housing management service within our remote contact centre.

Comprehensive training and support will be provided and whilst experience within the social housing / support services is desirable it is not essential.

We are seeking a strong communicator who can easily build effective relationships, work well under pressure, is self-motivated and wants to work in a highly customer focussed environment.

What you’ll be doing:

Taking and booking in repair requests
Taking payments and offering advice on benefit entitlements
Completing a variety of administrative tasks relating to tenancy matters, including applications for assignment of tenancies, income and expenditure, applications for joint tenancy etc
Working in line with our Anti-social Behaviour policy and procedure and domestic violence policy and offering advice and if necessary, signposting to external agencies

Our ideal candidate will have:

Experience of working in a customer service role, ideally within a social housing or support services setting
The ability to effectively manage conflict situations and deal with customers who may be angry and upset.
Good numerical and analytical skills and an ability to understand and interpret information
Ability to work under pressure and plan and prioritise their own workload

It would also be advantageous for you to have knowledge of income recovery, debt management, credit control or financial services along with knowledge of the legal, regulatory and operational issues related to housing management services but this is not essential, however, a keen and demonstrable willingness to learn and deliver an excellent service to our customers is essential.

This role is remote with the option to book a desk at our office in Wellingborough. Please note that 4-6 weeks of initial training will be held at our offices at the start of your employment with us.

If you have the experience and passion to help us achieve our goals and are highly proactive with a positive attitude, you could be just the person we are looking for.

Please note that we reserve the right to close this advert early for the right candidate.

Apply

[Fulltime] Independent Living Manager at The Joseph Rowntree Foundation

Sun, 25 Oct 2026 15:00:03 +0000

Independent Living Manager

York – Hartrigg Oaks, New Earswick

£48,211.80 per annum

Permanent, Full Time (35 hours per week)

*Please note that we do not currently offer any Tier 2 sponsorship*

About the role

The Independent Living Manager will play a key role in the co-creation of services at Hartrigg Oaks Retirement Village, working collaboratively with residents, staff teams, and external partners to design and shape services that enhance wellbeing, independence, and community life.

About you

As our Independent Living Manager, you will bring a strong track record of delivering high-quality housing services, alongside a CIH Level 4 qualification or a willingness to work towards this.

You will be an inclusive and collaborative leader, experienced in working across departments and locations to achieve KPIs and improve resident satisfaction. Confident in making informed decisions, you value the views of others and apply sound judgement in complex environments.

You will have experience in community engagement, partnership working, and managing contractor relationships, as well as overseeing complex budgets and ensuring compliance with health and safety regulations.

A competent user of Microsoft Office and social media, you will combine strong operational knowledge with a proactive, solutions-focused approach to deliver positive outcomes for residents and JRHT.

Our core priority

JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.

How to apply

To apply, please complete the online application.

Closing date for applications is 1st November 2026

Interviews will take place on 3rd November 2026

Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received.

Additional Information

We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.

Our commitment to Equality, Diversity and Inclusion

At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty.

As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.

We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.

Apply

[Fulltime] Senior Site Manager at Saffron Housing Trust

Sun, 25 Oct 2026 15:00:03 +0000

Senior Site Manager

Location: Crocus Homes, Norwich

Salary: Competitive

We're looking for a Senior Site Manager to take ownership of residential developments from start to finish. You'll lead site operations, manage subcontractors and resources, ensure programmes and budgets stay on track, and play a key role in delivering outstanding customer satisfaction.

What You'll Be Doing:

Leading the day-to-day management of a residential development, ensuring the highest standards of health, safety, quality, and site presentation.
Taking ownership of build programmes and budgets, driving projects forward to meet production targets and delivery deadlines.
Managing and motivating site teams, subcontractors, and suppliers to ensure work is delivered safely, efficiently, and to specification.
Coordinating site operations, resources, materials, and labour to achieve exceptional build quality and customer satisfaction.
Ensuring compliance with planning requirements, building regulations, NHBC standards, and company policies.
Carrying out inspections, overseeing plot handovers, and delivering outstanding finished homes for customers.

What You'll Bring:

Proven experience as a Senior Site Manager within a volume housebuilding environment.
Strong leadership skills with the ability to inspire, develop, and manage high-performing teams.
Excellent planning, organisational, communication, and problem-solving abilities.
A passion for quality, customer satisfaction, and continuous improvement.
A good understanding of construction processes, build sequencing, health and safety legislation, and NHBC requirements.
Valid CSCS Card, SMSTS and First Aid certification, alongside a full UK driving licence.

This is an opportunity to be part of a business that values quality craftsmanship, teamwork, and customer experience, while giving you the autonomy to lead and deliver successful developments.

This role is subject to a Basic Disclosure and Barring Service check

Closing date: 8th November 2026

Shortlist date: 9th November 2026

Interview date: TBC

Apply

[Parttime] Administrator at Nottingham Community Housing Association Ltd

Sun, 25 Oct 2026 15:00:03 +0000

Administrator

Nottingham, Rainworth

£15,036 per annum

Join Nottingham Community Housing Association (NCHA) as a part-time Administrator and play a vital part helping to shape services that change lives.

NCHA are looking for a part-time (21 hours per week) Administrator to provide administrative support to a variety of our Care and Support projects, predominantly based in Rainworth. The position will be hybrid with both onsite and remote working.

About the role

You’ll work closely with Care & Support Managers and the Project Admin Manager to:

Provide full administrative support across multiple supported living services
Manage internal and external correspondence with professionalism and clarity
Administer ordering, receipt, and payment processes for goods and services
Monitor project expenditure and assist with financial reconciliation
Prepare and process system entries such as invoicing and payments
Support project staff with ICT and maintain accurate records
Produce documents, letters, emails, and minutes using Microsoft Office
Maintain up-to-date literature and customer information
Assist in maintaining a safe and healthy environment for service users and staff

Working Pattern

Flexible part-time hours:

21 hours across 3 or 4 days to suit your circumstances
Thursday will be required as one of the working days, with flexibility for the other day(s), though we would prefer Fridays to be a working day

About you

We’re looking for someone who:

Has previous administrative experience (essential), with finance experience being an advantage
Is confident using Microsoft Office, particularly Excel and Word, and Outlook for email communications and helpdesk cover
Has strong attention to detail, particularly when working on financial reconciliations
Is highly organised and able to manage their workload independently
Has excellent communication skills and a keen eye for accuracy
Is enthusiastic, a great team player, and committed to delivering high-quality support
Can maintain strict confidentiality and work with sensitivity

Some of your benefits include:

36.5 days annual leave (pro rata) including bank holidays, with the option to buy and sell leave
Wellbeing support including cashback claims on optical and dental treatments
Comprehensive training and ongoing development opportunities
A welcoming, inclusive and diverse workplace culture

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Priority will be given to colleagues in a redeployment situation.

This role has been advertised externally as Administrator; however, it is known internally as Project Admin.

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[Fulltime] Damp and Mould Diagnostic Officer at Aspire Housing

Sun, 25 Oct 2026 15:00:03 +0000

Damp and Mould Diagnostic Officer

Newcastle under Lyme & surrounding areas

£34,107

Delivering for people, dedicated to places

We're looking for a Technical Triage Officer to be the first point of contact for damp, mould, condensation and repair concerns across our homes. Using remote monitoring technology, property knowledge and great customer service skills, you'll assess cases, identify risks, provide practical advice, and ensure customers get the right support quickly.

What you'll do

Assess damp, mould, condensation and repair cases remotely.
Review environmental data, resident information, photos and property records.
Identify likely causes and determine the best course of action.
Provide customers with advice on ventilation, heating and moisture control.
Escalate complex cases to surveyors, repairs teams or specialist contractors.
Produce clear reports and maintain accurate records.
Support repairs scheduling and, on occasion, attend properties to carry out mould washes or minor remedial works.
Help drive proactive housing safety and compliance, including supporting Awaab's Law requirements.

What we're looking for

Experience in social housing, property maintenance, repairs diagnostics or a similar environment.
Strong knowledge of damp, mould, condensation and ventilation principles.
Understanding of HHSRS and Awaab's Law.
Ability to diagnose property issues and recommend repairs remotely.
Experience using property management systems, digital monitoring tools or similar technology.
Excellent communication and customer service skills.
Relevant trade background or property maintenance experience.
Full UK driving licence and willingness to travel when required.

Why join us?

This is an opportunity to make a real difference to customers' lives while working in a forward-thinking team that uses technology, data and expertise to improve homes and communities. You'll have the chance to develop your skills, contribute to innovation, and help deliver outstanding customer outcomes every day.

Ready to make an impact? We'd love to hear from you.

The Boards of Aspire Housing and whg have agreed to move forward with plans to merge, creating a new housing association with more than 32,000 homes across the Midlands.

We are going through an exciting period of transformation at Aspire Housing. As part of our improved way of working, we are introducing a number of new roles to support our service delivery teams.

As part of our 2026 focus and in line with our corporate plan and values, we recognise the importance of “putting the customer at the heart of what we do and getting the job right first time” for them. These new roles are an integral part of the team to meet the needs of our customers and the business.

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[Fulltime] Assistant Quantity Surveyor at Morgan Sindall Property Services

Sun, 25 Oct 2026 15:00:03 +0000

Assistant Quantity Surveyor

St Albans, AL3 6PH

£35,000 to £40,000 per annum + Excellent Benefits

Permanent – Full Time

We are looking to recruit an Assistant Quantity Surveyor to join our team in St Albans – Commercial based in our office at Sandridge Park, AL3 6PH.

About the Role

As an Assistant Quantity Surveyor, you will assist with the day-to-day financial control, reporting and commercial performance management of a Planned Works contract.

Within the role, you will assist the Senior Quantity Surveyor and with cash management, including timely application / certification / invoicing / payment and careful administration of subcontract accounts.

About You

We’re looking for candidates who have knowledge and understanding of measurement and valuation. You’ll also have a good understanding of budgets and forecast management, CVR’s and supplementary financial reports and final accounts. Knowledge of cyclical and planned maintenance would be beneficial. We are also looking for a good level of competency in IT systems and packages. The ideal candidate will also possess experience working with a Social Housing Tier 1 Principal Contractor and experience working as an Assistant Quantity Surveyor role.

Essential Qualifications:

Level 4 in Quantity Surveying or similar.

Desirable:

CSCS Card Red or working towards

Benefits

· Profit Share Discretionary Annual Bonus Scheme

· 26 Days Holiday plus Bank Holidays

· Enhanced Pension Plan

· Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)

· Life Assurance & Accident Cover

· Share Save

· Enhanced Maternity & Paternity Pay

· Work Perks Discounts & Vouchers

· Buy & Sell Holiday Schemes

· Flexible Working & Flexible Bank Holidays

· Cycle to Work

· Volunteering (2 days paid)

· Learning & Development Opportunities

· Extensive Wellbeing Support, including EAP

· Loyalty & Values Awards

· Funded Professional Subscription

About Us

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.

With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.

MSPS are proud to support the resettlement of armed forces personnel.

We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.

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[Fulltime] Carpenter / Joiner at Morgan Sindall Property Services

Sun, 25 Oct 2026 15:00:03 +0000

Carpenter / Joiner

Leeds, LS10 1BL

Salary: Up to £34,000 + Company Van + Fuel Card + Annual Bonus + 26 Days Holiday + Healthcare Cash Plan

Permanent, Full Time – 40 Hours

Looking for a stable, permanent role with a leading construction company?

We're recruiting for an experienced Carpenter / Joiner to join our Yorkshire team, carrying out repairs, maintenance and void works across social housing properties throughout Yorkshire and the East Coast.

About the Role

Working to deliver the highest quality service, you'll carry out responsive and planned repairs to both occupied and void properties. Duties will include a variety of trade repairs and maintenance work such as minor plumbing, joinery, tiling, kitchen and bathroom fitting within a social housing setting.

You'll receive and complete assigned tasks using a handheld device (full training provided), working efficiently and safely in line with best practice to deliver an excellent customer experience.

The role covers a patch across Yorkshire and the East Coast, with travel undertaken as required to meet business needs. A company van and fuel card are provided.

Standard working hours are based around being on site from 8:00am to 4:30pm. Travel time beyond a reasonable commute is paid as overtime, less 30 minutes each way.

Please note that participation in an out-of-hours call-out rota is required. There is no regular weekend working associated with this role.

About You

We're looking for a skilled and experienced Carpenter / Joiner who takes pride in delivering high-quality workmanship and excellent customer service. You'll be confident working independently, following drawings and instructions, and ensuring work is completed safely, efficiently and to a high standard.

You'll have previous experience carrying out a range of joinery and carpentry works within a construction, repairs or maintenance environment. As a reliable and professional tradesperson, you'll be committed to delivering a right-first-time service and maintaining high standards of quality, safety and customer satisfaction.

Essential Requirements

Full UK Driving Licence
Previous experience as a qualified Joiner
NVQ Level 2 or 3 in Joinery and Carpentry
CSCS Blue Skilled Worker Card
Ability to follow written and verbal instructions
Reliable, punctual and committed to delivering quality workmanship
Willingness to participate in the out-of-hours call-out rota

If you have a passion for completing high-quality repairs on time, first time, we want to hear from you!

Benefits

Company Van (work use only)
Fuel Card
Profit Share Discretionary Annual Bonus Scheme
26 Days Holiday plus Bank Holidays
Enhanced Pension Plan
Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
Life Assurance & Accident Cover
Share Save
Enhanced Maternity & Paternity Pay
Work Perks Discounts & Vouchers
Buy & Sell Holiday Schemes
Flexible Bank Holidays
Cycle to Work
Volunteering (2 days paid)
Learning & Development Opportunities
Extensive Wellbeing Support, including EAP
Loyalty & Values Awards
Funded Professional Subscription
Company Uniform

About Us

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliance services and planned maintenance works.

With over 1,000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.

MSPS are proud to support the resettlement of armed forces personnel.

Apply

[Fulltime] Complaints Manager at Trent & Dove Housing

Sun, 25 Oct 2026 14:00:02 +0000

Complaints Manager

Burton Upon Trent

Competitive Salary Package

Make a Difference. Drive Improvement. Put Customers First.

Are you an experienced complaints professional with a passion for delivering excellent customer service and driving organisational improvement? Do you have the leadership skills to manage a high-performing team and the confidence to influence change across a business?

We are looking for an outstanding Complaints Manager to lead our complaints service, ensuring customer concerns are handled fairly, efficiently and in line with the Housing Ombudsman Complaint Handling Code and regulatory requirements.

About the Role

Reporting to the Head of Customer & Communities, you will lead and manage the end-to-end complaints process, overseeing investigations, resolutions and service improvements across all areas of the organisation. You will manage a dedicated Complaints Team, act as the key contact for the Housing Ombudsman Service, and use complaint insight to identify trends, reduce recurring issues and drive continuous improvement. This role is central to delivering our Customer Voice Strategy and developing a culture of accountability, learning and customer focus throughout the organisation.

Key Responsibilities

Leadership & Team Management - Lead, coach and develop the Complaints Team and manage workloads, performance and quality standards. Foster a positive, collaborative and customer-focused culture whilst supporting colleagues across the organisation to improve complaint-handling practices.

Complaints & Investigations - Oversee complaints from initial receipt through to final resolution and manage complex, high-risk and escalated complaints. Ensure responses are professional, empathetic, accessible and customer focused across all areas.

Housing Ombudsman & Compliance - Act as the organisation's lead contact with the Housing Ombudsman Service. Ensure compliance with the Complaint Handling Code and consumer standards. Lead annual self-assessments, reporting and regulatory submissions. Keep up to date with housing regulation and complaint-handling best practice.

Performance & Service Improvement - Analyse complaint trends and customer feedback. Produce insightful reports for senior leaders, Board members and customer groups. Champion service improvements and monitor outcomes. Support implementation of organisational improvement initiatives.

Customer Experience Ensure customers receive excellent, respectful and responsive service. Promote accessibility and inclusivity within the complaints process. Manage customer contact in line with the Unacceptable Behaviour Policy where appropriate. Oversee compensation decisions and monitor expenditure against budget.

We welcome applications from all sections of the community.

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[Parttime] Facilities Officer at Amplius

Sun, 25 Oct 2026 13:00:02 +0000

Facilities Officer

Office based – Peterborough

£20,462.79 (FTE £37,088.80) per year

Permanent, Part-Time

Do you have experience keeping buildings safe and running smoothly? As a Facilities Officer, you’ll coordinate maintenance, contractors, compliance and building services, helping create a safe, functional environment for staff, visitors and service users.

Salary: £20,462.79 (FTE £37,088.80) per year

Contract: Permanent, part time

Your week: 20 hours - Monday to Friday 08:30 to 12:30

Location: Office based - Peterborough five days per week

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Manage the day-to-day running of the facility, ensuring it remains safe, functional and efficient.
Coordinate maintenance, repairs and contractor works across areas including heating, plumbing, electrical and general building maintenance.
Carry out regular Health & Safety inspections, report non-compliance and support compliance with relevant regulations and standards.
Oversee security, cleaning, waste management and other building services, including access controls and emergency response arrangements.
Support space planning and sustainability initiatives, including office layouts, resource allocation, waste reduction, energy efficiency and recycling.
Maintain accurate records and reports, provide a professional service to staff and service users, and identify improvements to make facilities more efficient and cost effective.

What you’ll need to thrive in this role

A minimum of four GCSEs or equivalent at grades A - C, alongside experience in facilities, building management or property maintenance.
Strong knowledge of facility operations, maintenance practices, and regulatory requirements.
Experience in facilities, building management, or property maintenance, preferably in a similar operational environment.
Excellent organisational and time management skills, with the ability to prioritise tasks and manage multiple projects simultaneously.
Proactive problem-solving skills, with the ability to identify issues early and implement practical solutions.
Flexible and adaptable, able to respond to changing priorities or emergencies when required.
Full UK driving licence and access to vehicle to facilitate occasional travel to other offices and team meetings.

Important – The right to work in the UK is an essential requirement. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 8 November

Interviews in Peterborough: TBC

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

The Company

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

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[Temporary] Rent & Income Support Officer at irwell valley homes

Sun, 25 Oct 2026 13:00:02 +0000

Rent & Income Support Officer

Manchester, Greater Manchester

£33,417.56 per annum

12 Months Fixed Term Contract, Full Time (35 hours per week)

Closing date: 6th November 2026

Interview date: Week Commencing 16th November 2026

Interview location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS

Our organisation is all about people – the people who live in our homes, the communities we serve, and those we work with. So, it’s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done.

As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community.

This role will help us to do this by delivering effective rent and service charge income management, supporting strong collection performance while helping customers to sustain their tenancies. You’ll provide early intervention and tailored support to help customers manage affordability pressures, maximise their income and address rent arrears at the earliest opportunity.

You’ll work closely with customers who are struggling to meet their rent or arrears payments, providing early intervention, guidance and practical support and working collaboratively with colleagues and external partners to achieve sustainable outcomes. You’ll manage arrears and recovery action fairly, consistently and proportionately, ensuring support and engagement are prioritised before escalation and that any formal action is taken in accordance with our policies, the Pre-Action Protocol and relevant legislation.

We need people who have

Experience in housing, income collection, benefits/welfare, financial services or a similar customer support environment
Confidence supporting customers through challenging or sensitive financial circumstances
The ability to manage cases, apply procedures fairly and make sound decisions
Strong communication and problem-solving skills with an empathetic approach
Good digital skills and a willingness to develop knowledge of social housing, benefits and rent recovery

This role involves agile working and travel between locations, so you’ll need access to your own vehicle, a valid driving licence, MOT and business-use insurance. Some evening and weekend working may occasionally be required. Appointment is subject to a satisfactory DBS check.

Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.

If you want to be part of our team and help us make a difference, we’d love to hear from you.

You may use AI tools to support your application, but any content submitted must accurately reflect your own skills, experience, qualifications and suitability for the role. During the recruitment process, you may be asked to discuss and provide evidence of the information contained within your application.

#IncomeOfficer #RentOfficer #HousingJobs #SocialHousing #ManchesterJobs #GreaterManchesterJobs

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[Fulltime] Neighbourhood Officer at Grampian Housing Association Ltd

Sun, 25 Oct 2026 13:00:02 +0000

Neighbourhood Officer

£39,582 - £40,405 per annum

Aberdeen

Permanent

Full-Time

At Grampian Housing Association, we believe everyone deserves a safe, secure home and a positive place to live. We are looking for a motivated and resilient Neighbourhood Officer to join our Housing Team and make a real difference in our communities across the Aberdeen City and Shire.

What you’ll do

· Deliver a quality housing management service across a designated area

· Build positive relationships with tenants, community groups and partner agencies

· Manage tenancy related matters including estate management, tenancy changes and tenancy sustainment

· Investigate and resolve antisocial behaviour, neighbour disputes and breaches of tenancy

· Carry out home visits and neighbourhood inspections

· Support tenants to access support services and promote customer engagement

· Work collaboratively with colleagues and external partners

About you

You’ll be someone who:

· Treats people with respect, fairness and empathy

· Remains calm, professional and solution focused in challenging situations

· Has the confidence and resilience to deal with difficult conversations and challenging behaviour

· Can balance support with appropriate enforcement action when required

· Is organised, adaptable and able to manage competing priorities

· Has strong communication and problem-solving skills

Experience in housing, community services, customer service or similar roles are desirable.

A CIH Level 3 qualification in Housing Practice or willingness to wok towards this, is required.

A full driving licence and access to a vehicle is essential.

Why join us?

We offer a supportive and inclusive working environment where your contribution matters. You’ll have opportunities to develop your skills, influence service improvements and play a key role in helping people sustain their tenancies and communities.

We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion.

Hybrid and flexible working arrangements will be considered.

The contribution, energy and commitment from every employee and team at Grampian helps us deliver The Grampian Deal, our pledge to deliver a positive experience for all our stakeholders.

Grampian is already a great place to work, we hope you can help us to make it even better!

Location: Grampian Housing Association, Aberdeen Office.

Salary: £39,582 - £40,405 Appointment will be at the lower point, with progression to the upper point subject to satisfactory completion of 12 months’ service and effective from the next annual pay review date (1st April).

Contract Type: Permanent

Benefits: Our benefits package is extensive, and we believe in rewarding colleagues for their positive contribution to our business. Our benefits package includes:

· Generous annual leave entitlement (including an additional wellbeing day)

· Private medical insurance and company pension

· Investment in learning and development

· Employee assistance programme (EAP)

· Housing Perks discount scheme

· Paid time off to Volunteer

· Flexi time & Hybrid working (role dependant)

This is a Hybrid flexible working post. We care about how you work rather than where you work. We recognise that people are at the heart of our business and that success is dependent on committed colleagues. We ensure we support and encourage a culture of opportunity and learning.

For further information and to apply please Apply via the apply now option.

Please note CV’s cannot be accepted.

There is a 6-month probationary period for all posts within the Group.

Applicants must have the Right to Work and Right to Reside permanently in the UK without visa.

The Grampian Group acknowledges the importance of equality and diversity, and our responsibility to play a prominent and participative roll in encouraging and supporting difference. We are committed to working to ensure an inclusive environment enabling everyone to reach their full potential and removing discrimination. We promote and celebrate difference, our stakeholders and their needs are diverse, and that diversity is reflected in the communities Grampian serves Therefore, we welcome applications from all sectors of the community.

Closing Date: 1 November 2026

Interview Date: 10-11 November 2026

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[Fulltime] Clerk of Works at Amplius

Sun, 25 Oct 2026 13:00:02 +0000

Clerk of Works

Hybrid - Milton Keynes

£47,656 (plus car allowance of £2,750.28)

Permanent, Full-time role

We're looking for an experienced Clerk of Works to help deliver high-quality new homes across Amplius' South Region. This role would suit someone currently working as a Clerk of Works, Construction Quality Inspector, New Build Inspector, Building Quality Inspector, Site Finishing Foreman or Construction Quality Consultant.

You’ll use your expertise in quality assurance and site inspections to support our team in identifying defects, maintain standards and support quality from construction through to handover. Experience inspecting social housing developments would be particularly valuable.

Salary: £47,656 per year (plus car allowance of £2,750.28)

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday, 8.45am to 5pm

Location: Hybrid – weekly presence at our Milton Keynes office

This role will involve travel in and around Amplius’ South Region (Bedfordshire, Buckinghamshire, Northamptonshire and Oxfordshire).

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Carry out regular site inspections to monitor the quality of materials and workmanship, ensuring compliance with contracts, drawings and specifications
Monitor health and safety on-site, identifying and reporting any non-compliance or risks
Work with contractors to track progress, including labour, materials and any delays
Produce clear, detailed reports covering inspection findings, defects and supporting evidence
Attend site and project meetings, acting on behalf of the Project Manager where required
Review drawings and specifications, providing technical advice and supporting continuous improvement
Complete snagging inspections, support handovers and work with aftercare teams to resolve defects during the liability period

What we’re looking for

Previous experience working as a Clerk of Works or in a closely related construction quality inspection role
Experience in new-build residential construction, ideally including inspection and quality assurance of social housing developments
HNC in a construction discipline (or equivalent) and a valid CSCS card
Strong knowledge of construction legislation and NHBC Standards
Experience identifying defects and non-compliance through detailed site inspections
Ability to interpret construction drawings, specifications and build programmes
Confidence producing clear and accurate technical reports
Strong communication, negotiation and relationship-building skills

Important - DBS clearance and right to work in the UK are essential requirements. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 1st November

Interviews in Milton Keynes: TBC

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Apply

[Fulltime] Housing Officer at Hundred Houses Society

Sat, 24 Oct 2026 17:00:02 +0100

Housing Officer

Cambridge office, with the opportunity for hybrid working

£37,449.68 per year + Car allowance: £1,850 per year

Contract: Permanent ¦ Full-time

Hours: 37 hours per week

Are you passionate about helping customers sustain their tenancies, feel safe in their homes and take pride in their neighbourhoods? This is a fantastic opportunity for an experienced and customer-focused Housing Officer to play a key role in delivering good quality housing management services while positively impacting the lives of our customers. You will join our customer-facing Housing Team, working directly with customers and partners to deliver practical support, resolve issues early and make a positive difference across our communities.

About us

Hundred Houses Society is a charitable, not-for-profit housing association with a proud history dating back to 1933. We own and manage over 1,500 homes across Greater Cambridgeshire. Our mission is “To provide good quality homes and services in Greater Cambridge that people value”. Our aim is to provide great value, low-cost homes for the people of Greater Cambridge and continuously strive to deliver better customer service.

About the role

As a Housing Officer, you will be responsible for managing a patch of properties and delivering a professional, responsive and resident-focused housing management service. Dealing with all aspects of tenancy and estate management you will ensure that homes are let efficiently, work to maximise rental and service charge income, deal with cases of anti-social behaviour and support our customers to meet the terms of their tenancy agreement. You will work closely with customers, colleagues and external partners to sustain tenancies, build positive landlord and customer relationships, and resolve a varied caseload in a fair, practical and customer-focused way. Through this work, you will help maintain thriving communities, address issues early and support excellent service delivery.

What you’ll be doing

Manage tenancy and neighbourhood issues, supporting customers to understand and meet their tenancy responsibilities.
Proactively manage rent and service charge accounts, supporting customers who may be on low incomes or experiencing financial hardship, including signposting to income maximisation, benefits and debt advice.
Respond sensitively and effectively to anti-social behaviour, hate crime, domestic abuse and safeguarding concerns, managing cases appropriately, making referrals and taking proportionate action where needed.
Monitor and improve estate and neighbourhood standards, including communal areas, grounds maintenance and safety compliance.
Work with local authorities, police, community organisations, support agencies and other stakeholders to address local issues, safeguard customers and support customer wellbeing.
Support allocations, empty homes and the delivery of new homes, helping customers move into their homes, settle successfully and sustain their tenancies.
Support access to homes for compliance with mandatory safety checks including taking legal action where necessary.
Manage customer feedback in line with policy, focusing on first contact resolution, learning from feedback and improving services.
Maintain accurate records, meet performance targets and contribute to wider service improvement projects.

About you

We are looking for someone with social housing, housing management or relevant community-based experience who can build trust, manage a varied workload and respond calmly and effectively to a wide range of tenancy, customer wellbeing and neighbourhood issues. To succeed in this role, you’ll need:

Experience of delivering high-quality, customer-facing housing management, estate management or income management services
Strong interpersonal skills, with excellent communication, active listening and the ability to adapt your approach to different customers and situations
Awareness of tenancy sustainment, safeguarding, domestic abuse, anti-social behaviour, financial hardship and the support needs of customers with a range of vulnerabilities
A practical, evidence-based approach to problem solving, risk management and decision-making
The ability to work collaboratively with colleagues, customers and external partners to achieve positive outcomes
Good digital skills, including Microsoft Office and the ability to use housing systems and mobile devices effectively
Hold CIH Level 3 or a willingness to work towards CIH Level 3 Housing qualification. GCSEs in English and Maths, or equivalent
A full current driving licence and access to your own vehicle.

Why join us?

We’ve held Investors in People Gold accreditation since 2020, reflecting our commitment to inclusivity, wellbeing, learning and professional growth. Joining us means being part of a collaborative organisation focused on continuous improvement and making a real difference.

What we offer you

28 days annual leave, excluding bank holidays
Option to buy or sell up to 5 days’ annual leave
Private health insurance
Employee discount scheme
Defined contribution pension scheme, matched from 4% to 10%
Employee Assistance Programme
Life assurance
Strong focus on learning, development and wellbeing
Plus more when you join!

We encourage early applications and may close the vacancy once we have received sufficient applications from candidates who meet the essential criteria.

If you’re passionate about helping customers succeed in their homes and want to make a positive difference in local communities, we’d love to hear from you.

Please note that Enhanced DBS clearance is required for this role.

Inclusion and Diversity

We welcome applications from people of all backgrounds and experiences, and are committed to creating a fair, inclusive and accessible workplace.

All qualified applicants will be considered for employment regardless of protected characteristics, in line with the Equality Act 2010.

Data Protection & Privacy

We process personal data in line with UK GDPR and the Data Protection Act 2018. Your information will be used only for recruitment and employment purposes, stored securely and retained only as long as necessary. Further details about how we handle personal data, including your rights, are available in our Privacy Policy.

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[Temporary] Trainee Resident Liaison Officer at Morgan Sindall Property Services

Sat, 24 Oct 2026 16:00:02 +0100

Trainee Resident Liaison Officer

Barleylands, Basildon

£24,500 per annum

Fixed Term Contract for 6 months, Full Time (40 hours per week)

We are looking to recruit a Trainee Resident Liaison Officer to join our Basildon Planned contract, based at our Basildon Office, Essex.

About the Role

Working to deliver the best quality service, you’ll deliver first-class liaison and administrative support in a busy environment to the project team, liaising with a wide and diverse customer base in a professional and efficient manner.

You’ll shadow an RLO on all visits, to observe and eventually learn the procedures, visiting residents in their homes throughout the duration of the works. You’ll assist in logging any complaints received in accordance with policy and procedure, swiftly resolving and advising the resident of the outcome.

You’ll keep manual and electronic records of all enquiries, requests and complaints taking appropriate action where necessary, communicating with residents and clients throughout the works program, promoting a safeguarding culture within Morgan Sindall.

About You

You’ll be a strong communicator, able to communicate very confidently both verbally and in writing with excellent knowledge of Microsoft Office programmes. Previous experience in project administration is preferred

You must have a Full UK Driving License to be successful in this role.

Benefits

Profit Share Discretionary Annual Bonus Scheme 
26 Days Holiday plus Bank Holidays 
Enhanced Pension Plan 
Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) 
Life Assurance & Accident Cover 
Share Save 
Enhanced Maternity & Paternity Pay 
Work Perks Discounts & Vouchers 
Buy & Sell Holiday Schemes 
Flexible Working & Flexible Bank Holidays

Cycle to Work 
Volunteering (2 days paid) 
Learning & Development Opportunities 
Extensive Wellbeing Support, including EAP 
Loyalty & Values Awards 
Funded Professional Subscription

About Us

With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.

MSPS are proud to support the resettlement of armed forces personnel.

Apply

[Fulltime] Customer Service Advisor at Morgan Sindall Property Services

Sat, 24 Oct 2026 15:00:03 +0100

We’re looking for a proactive and organised Customer Service Advisor to join our busy call centre team. You’ll be the first point of contact for tenants, managing a high volume of inbound calls (with a expected minimum of 60 calls taken per day) while delivering a professional and empathetic customer experience. In addition, you will log and schedule repair requests, coordinate appointments and ensure all interactions meet agreed Service Level Agreements (SLAs).

The role also includes managing a shared repairs inbox, prioritising emails, updating systems accurately and following up on repairs. You’ll handle a range of enquiries, from routine repairs to more complex or sensitive issues, so the ability to work at pace, think on your feet and remain calm under pressure is essential.

About You

Experience in a call centre or high-volume customer service role – essential.
Confident managing 60+ calls per day alongside administrative tasks – essential.
Strong organisational skills with excellent attention to detail.
Experience managing a shared inbox and prioritising workload effectively.
Clear, professional & confident verbal and written communication skills. – essential.
Proficient in Microsoft Office and CRM systems (MSI experience highly desirable).
Experience in social housing, repairs, or maintenance is desirable but not essential.

Benefits

Profit Share Discretionary Annual Bonus Scheme
26 Days Holiday plus Bank Holidays
Enhanced Pension Plan
Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
Life Assurance & Accident Cover
Share Save
Enhanced Maternity & Paternity Pay
Work Perks Discounts & Vouchers
Buy & Sell Holiday Schemes
Flexible Working & Flexible Bank Holidays
Cycle to Work
Volunteering (2 days paid)
Learning & Development Opportunities
Extensive Wellbeing Support, including EAP
Loyalty & Values Awards
Funded Professional Subscription

About Us

With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.

MSPS are proud to support the resettlement of armed forces personnel.

Apply

[Fulltime] Grounds Maintenance Operative at Morgan Sindall Property Services

Sat, 24 Oct 2026 15:00:03 +0100

Grounds Maintenance Operative

Location: Leeds, LS10 1BL

Salary: £30,000 - £32,000 per annum + Company Van + Excellent Benefits

Permanent, Full time

40 hours per week: Monday to Friday, 08:00 - 16:30, half hour lunch

At Morgan Sindall Property Services, we're committed to improving homes, strengthening communities, and delivering excellent customer experiences. We're currently looking for an experienced Groundworker to join our team covering Leeds and Wakefield.

About the Role

As a Groundworker, you'll be responsible for delivering a wide range of external repairs and maintenance works within a social housing environment. Working across multiple properties and projects, you'll undertake groundworks activities including drainage, concreting, paving, kerbing, resurfacing, trench excavation, foundation preparation, and minor external repairs. You'll also be responsible for monitoring external areas, identifying defects, and carrying out repair works to ensure properties and surrounding environments remain safe and well maintained.

The role involves operating and maintaining a variety of tools, machinery, and ground maintenance equipment, ensuring all materials, plant, and equipment are available before work begins. You'll use a mobile device to receive and complete work orders, record completed works, and capture site photographs. Working to agreed timescales, you'll ensure all tasks are completed safely, efficiently, and to a high standard while delivering excellent customer service throughout.

Health and safety is a key part of the role, and you'll be expected to ensure appropriate PPE, RAMS, certifications, and relevant site information are in place before work commences, helping to maintain a safe environment for residents, colleagues, and the wider public.

About You

We're looking for someone with previous Groundworker experience who can demonstrate strong knowledge across a variety of external works and repairs. You'll be confident working independently, managing your workload effectively, and taking pride in delivering high-quality work right first time.

You'll be customer-focused, reliable, and committed to maintaining excellent standards of workmanship and safety. Experience within social housing, repairs, maintenance, or construction environments would be advantageous, along with experience operating plant and groundworks equipment.

A Green CSCS Card is desirable, and you must hold a full UK driving licence for a minimum of 12 months.

Benefits

Company Van (work use only)
Profit Share Discretionary Annual Bonus Scheme
26 Days Holiday plus Bank Holidays
Enhanced Pension Plan
Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
Life Assurance & Accident Cover
Share Save
Enhanced Maternity & Paternity Pay
Work Perks Discounts & Vouchers
Buy & Sell Holiday Schemes
Flexible Working & Flexible Bank Holidays
Cycle to Work
Volunteering (2 days paid)
Learning & Development Opportunities
Extensive Wellbeing Support, including EAP
Loyalty & Values Awards
Funded Professional Subscription
Company Uniform

About Us

With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.

MSPS are proud to support the resettlement of armed forces personnel.

We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment.

We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.

Apply

[Fulltime] Customer Service Team Leader at Morgan Sindall Property Services

Sat, 24 Oct 2026 15:00:03 +0100

Customer Service Team Leader

£30,617.60 - £35,000 per annum

St Albans, AL3 6PH

Permanent - Full Time

40 hours per week: Monday to Friday, 08:00-17:00, one hour lunch

We are looking to recruit a Customer Service Team Leader to join our team based from our office in St Albans. AL3 6PH

About the Role

Customer Team Leader will ensure the contact centre operations deliver the required performance, being committed to delivering a great customer contact experience through a variety of customer contact channels which might be; Phone, Email, Video, Social, Correspondence.

Assessing resourcing requirements and supporting the day-to-day activity, you’ll support the Management team in the delivery and achievement of the annual and 5 year plan and lead colleagues on your team to develop best practice and implement change. You’ll undertake quality assurance and drive a culture of ‘right first time’, as well as assisting and working alongside the Customer Performance Manager to manage the KPI’s and ensure SLA’s are adhered to. You’ll resolve complaints and acknowledge compliments, implementing action plans to address any areas of dis-satisfaction. You’ll communicate and manage annual leave and absences and use initiative to assist the team when necessary, covering absence and busy periods.

About You

With exceptional communication skills, you’ll be able to establish and maintain effective customer relationships and be confident when it comes to presenting to a range of people and groups. You’ll have strong administration skills, a good working knowledge of Microsoft Office and above all, an excellent customer focus.

Benefits

· 26 Days Holiday & Bank Hols

· Enhanced Pension Plan

· Private Healthcare (including 24hr GP)

· Life Assurance

· Share Save

· Enhanced Maternity & Paternity Pay

· Work Perks Discounts & Vouchers

· Buy & Sell Holiday

· Flexible Working & Flexible Bank Holidays

· Cycle to Work

· Volunteering (2 days paid)

· Learning & Development Opportunities

· Extensive Wellbeing Support, including EAP

· Loyalty & Values Awards

· Funded Professional Subscription

· Eye Care Vouchers

About Us

With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.

MSPS are proud to support the resettlement of armed forces personnel

Please refer to full job description upon completing your application.

Apply

[Fulltime] Estates Manager at Amplius

Sat, 24 Oct 2026 14:00:02 +0100

Estates Manager

£51,033.36 (plus car allowance of £2,750.28) per year

Hybrid - Milton Keynes

Permanent, Full Time

Do you have experience managing estates maintenance and landscaping services? As an Estates Manager at Amplius, you’ll lead our Estates Maintenance Team, manage contractors and programmes of work, and help ensure customers enjoy safe, well-maintained outdoor spaces across the South Region.

Salary: £51,033.36 (plus car allowance of £2,750.28) per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 8:45am to 5pm

Location: Hybrid - weekly presence in our Milton Keynes office (with travel across our operational regions as required)

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Lead and manage the Estates Maintenance Team, supporting colleagues to develop their skills and promoting a strong health and safety culture.
Plan and manage programmes for grounds maintenance, void gardens, communal grass cutting and tree works, using both in-house teams and contractors.
Oversee the Assisted Gardening Scheme, estate maintenance assessments and post-inspections, ensuring work meets required standards and budgets.
Lead on arboriculture work, including surveys, and ensure the tree management strategy is effectively delivered.
Manage contractors, suppliers, equipment and materials, including procurement and the servicing and maintenance of plant and equipment.
Set and manage annual budgets, monitor financial and service performance, manage risks and use mapping data to support effective estates maintenance.

What you’ll need to thrive in this role

GCSE standard or equivalent in Maths and English.
Level 4 QCF recognised housing management qualification, or willingness to work towards it.
Experience managing and leading a large remote team within a property services environment, including contractors and suppliers.
Knowledge of ground maintenance practices and experience delivering landscaping projects, including planting and future maintenance recommendations.
Strong customer service, communication, problem-solving, planning and organisational skills, with experience managing budgets, risks and programmes of work.

Important - A full UK drivers licence, access to your own vehicle, and right to work in the UK are essential requirements. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 28 October

Interviews in Milton Keynes: 3 November

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

The Company

Apply

[Fulltime] Plasterer (Operations - Repairs, Maintenance and V at Morgan Sindall Property Services

Sat, 24 Oct 2026 14:00:02 +0100

Plasterer (Operations - Repairs, Maintenance and Voids)

Westminster, London

£38,000 per annum + Company Van + Fuel Card + Excellent Benefits

Permanent – Full Time

We are looking to recruit a Plasterer to join our Westminster team. Working predominantly within a local Westminster patch, you'll benefit from reduced travel, a consistent workload and the opportunity to build strong relationships with residents and local housing teams.

This role is ideal for an experienced plasterer who also has tiling skills and enjoys carrying out a variety of repairs and maintenance work within occupied and void properties.

About the Role

As a Plasterer, you'll work across a varied portfolio of responsive repairs and maintenance works within residents' homes, delivering high-quality plastering, tiling and associated repair works within residents' homes.

No two days are the same, and you'll have the autonomy to manage your workload while providing an outstanding service to our customers.

You’ll be dealing with customers face-to-face, so you’ll need to have a great level of customer service and a positive and proactive approach to your work. You’ll need to be self-sufficient and able to work independently.

About You

We're looking for a skilled and experienced Plasterer with practical tiling experience and a commitment to delivering high-quality finishes.

You'll be confident interpreting drawings and specifications, working independently, and ensuring jobs are completed safely, efficiently and to a high standard.

You'll have experience producing quality plasterwork, using hand tools and small powered equipment, and be comfortable using a PDA to manage your workload. You'll take responsibility for maintaining van stock, ensuring materials, equipment, PPE and RAMS are in place before starting work, and always promoting safe working practices.

Essential requirements:

Full UK driving licence
Previous experience as a Plasterer
Demonstrable tiling experience within repairs, maintenance or construction environments
City & Guilds Plastering, Diploma in Plastering, or NVQ Level 2 in Plasterwork
CSCS Blue Skilled Worker Card (desirable)
Ability to follow written and verbal instructions
Experience using hand tools and small handheld plant such as drills and mixers

This role would suit a reliable, safety-conscious tradesperson who takes pride in delivering a right-first-time service.

Benefits:

Company Van (work use only)
Fuel Card
Profit Share Discretionary Annual Bonus Scheme
26 Days Holiday plus Bank Holidays
Enhanced Pension Plan
Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
Life Assurance & Accident Cover
Share Save
Enhanced Maternity & Paternity Pay
Work Perks Discounts & Vouchers
Buy & Sell Holiday Schemes
Flexible Working & Flexible Bank Holidays
Cycle to Work
Volunteering (2 days paid)
Learning & Development Opportunities
Extensive Wellbeing Support, including EAP
Loyalty & Values Awards
Funded Professional Subscription
Company Uniform

About Us

With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.

MSPS are proud to support the resettlement of armed forces personnel.

Apply

[Fulltime] Customer Advisor at Peaks & Plains Housing Trust

Sat, 24 Oct 2026 12:00:02 +0100

Customer Advisor

Location: Macclesfield, Cheshire

Salary: £25,997.34 increasing to £26,769.84 after 6 months

Peaks & Plains Housing Trust is a local company with a portfolio of approximately 5000 homes in Macclesfield and the surrounding areas. We are passionate about what we do in providing high quality homes and investing in our communities to improve people's lives. We are excited to announce that we now have a full time Customer Services Advisor vacancy within our fantastic Customer Experience team.

Customers are at the heart of everything we do and we are looking for someone who will be committed to the Customer Experience team long term, being at the forefront in delivering a first-class service to our residents.

As an advisor you will be dealing with different types of enquiries including repairs, rents, anti-social behaviour and investment works. To do this, we’re looking for someone who is confident in dealing with different sorts of questions, has a resilient personality and thrives within a multi-channel contact centre. Our team deal with calls, emails and live chats so no two days are the same.

The role come with great benefits too, from a health cash plan to a generous holiday allowance, agile working and a focus on training and development.

Once initial training is completed at the office (around 3 months), you’ll have the option to undertake some days working from our stylish office and other days working from home.

Wherever you are working, you’ll be made to feel part of a really expert and supportive team.

We will assess applications as they come in and keep the vacancy open until we recruit.

Closing date: 18th November 2026

Shortlist date: 19th November 2026

Interview date: TBC

Apply

[Fulltime] Customer Experience & Quality Lead at Peaks & Plains Housing Trust

Sat, 24 Oct 2026 12:00:02 +0100

Customer Experience & Quality Lead

Location: Macclesfield, UK

Salary: up to £36,000

An exciting opportunity has arisen for a Customer Experience & Quality Lead to join our team and support a consistent, high-quality and efficient customer journey across Customer Experience and Planning. The post holder will provide quality assurance, development support, guidance and practical support across telephone and digital contact channels and planning and scheduling activity. They will help ensure that systems, processes and resources are used effectively to maximise operational capacity, productivity, value for money and customer outcomes

The role will design and deliver induction, refresher and development learning, working with colleagues across the Trust to ensure Customer Advisors and Planning colleagues have the knowledge, skills and confidence to deliver excellent service. Through quality assurance, customer insight, clear guidance and continuous improvement, the post holder will help maintain consistent standards, effective use of resources and positive customer outcomes.

We’re looking for someone who has previously worked in a multi channel customer contact environment. Experience of planning and scheduling works is essential for this role along with experience in driving learning & improvements to services. We are also looking for the right person to have great verbal, written and interpersonal skills in order to be effective at providing feedback, communicating clearly and build positive working relationships.

For full requirements of the role please see the attached job description and person specification.

We can offer you:

A 25 days holiday per year (plus bank holidays)
A great pension scheme that’s designed to suit your needs
Agile working providing homeworking and flexibility of working hours.
A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts.
Training and development opportunities – let us help you reach your career goals.
A modern office with a friendly working environment.
A state-of-the-art modern office with a friendly working environment

Our values are at the core of everything we do, so we’re looking for someone whose values align with ours and who will help embed these across the Trust.

We are one team with one goal. We are solution focused, customer focused but business minded, reliable and respectful. We value our people and care about our customers, and it’s an exciting time to join the Trust as we continue to grow from strength to strength.

Closing date: 29th October2026

Shortlist date: 30th October 2026

Interview date: week commencing 9th November 2026

Apply

[Fulltime] Fleet Manager at Great Places

Sat, 24 Oct 2026 11:00:02 +0100

Fleet Manager

Location: Trafford Park, Manchester

Salary: Starting Salary £52,488 rising to Spot Salary £55,209 (At 2 years, subject to satisfactory performance) plus company vehicle

The Fleet Manager will lead the strategic and operational management of Great Places' fleet, ensuring our vehicles are safe, compliant, cost-effective and fit for purpose. This is an exciting opportunity to shape the future of our fleet by leading the procurement and mobilisation of new vehicles, developing a long-term replacement strategy and driving continuous improvement across fleet operations.

Working closely with colleagues, suppliers and external partners, you'll build strong relationships, oversee fleet performance and compliance, and use data and insight to improve efficiency, deliver value for money and provide an excellent service that supports our colleagues and customers.

What you’ll be doing

Lead the day-to-day management and continuous improvement of the organisation's fleet.
Lead the procurement and mobilisation of new fleet vehicles, developing a long-term replacement strategy.
Manage fleet budgets, maintenance programmes, fuel costs and vehicle lifecycle performance.
Negotiate and manage contracts, suppliers and Service Level Agreements to achieve value for money.
Develop strong relationships with internal stakeholders and external partners.
Ensure full compliance with transport legislation, health & safety requirements and organisational policies.
Analyse fleet data and produce reports to improve performance, reduce costs and support strategic decisions.

What we need from you

Significant experience managing a commercial or operational vehicle fleet.
Experience leading fleet procurement, tender exercises and supplier negotiations.
Strong contract and Service Level Agreement management experience.
Excellent leadership, communication and stakeholder management skills.
Strong analytical skills with the ability to interpret data and identify improvements.
A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing.
A passion to advocate on behalf of people and communities.
A commitment to work in partnership with others for the benefit of Great Places.
A commitment to continuous learning and improvement.
Ability to work flexibly when required.

What you’ll need

Essential

Transport Manager Certificate of Professional Competence (CPC).
Minimum five years' experience in fleet management, logistics or a similar role.
Knowledge of transport legislation, compliance and health & safety.
Experience using fleet management systems and Microsoft Office.
Full UK driving licence.

Desirable

Experience within social housing or the public sector.
Knowledge of electric vehicle transition and sustainability initiatives.
Procurement or contract management qualification.

What we give you in return for your hard work and commitment

Pension ¦ DC scheme (up to 10% contribution from both colleagues and Great Places)
WPA ¦ Healthcare scheme starts at no contribution level with £1250 of savings available per year (option to increase & add family members)
Ways of Working¦ We offer some hybrid and flexible working
Annual leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays
Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’
Professional fees ¦ The business pays the cost of one professional role related membership fee for each colleague
The Market Place ¦high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
Wage Stream ¦ You can access savings opportunities and early access to wages
Health and Wellbeing Initiatives ¦ Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing

At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.

Closing date: 3rd November 2026

Shortlist date: 4th November 2026

Interview date: TBC

Apply

[Fulltime] Resident Liaison Officer at Morgan Sindall Property Services

Fri, 23 Oct 2026 18:00:02 +0100

Resident Liaison Officer
Salary: £30,000 - £35,000 + Benefits + Car / Car Allowance
Milton Keynes and Home Counties

Permanent – Full Time – 40 Hours

Looking to make a real difference to residents while building your career with one of the UK's leading property services providers? We're looking for an experienced Resident Liaison Officer to join our Planned team in Milton Keynes and the Home Counties.

About the Role

As a Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met.

Working to deliver the best quality service, you’ll be responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner.

About You

You will have experience as a Resident Liaison Officer or experience working with a main contractor. It would also be advantageous to have experience within a social housing environment.

Experience of EasyBOP construction software would be beneficial but is not essential.

You must live within reasonable distance of the Milton Keynes area and be willing to travel between Milton Keynes, Colchester and Welwyn Garden City and hold a clean full UK driving licence for a minimum of 12 months.

Benefits

Company Car / Allowance
Profit Share Discretionary Annual Bonus Scheme
26 Days Holiday plus Bank Holidays
Enhanced Pension Plan
Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
Life Assurance & Accident Cover
Share Save
Enhanced Maternity & Paternity Pay
Work Perks Discounts & Vouchers
Buy & Sell Holiday Schemes
Flexible Working & Flexible Bank Holidays
Cycle to Work
Volunteering (2 days paid)
Learning & Development Opportunities
Extensive Wellbeing Support, including EAP
Loyalty & Values Awards
Funded Professional Subscription

About Us

With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.

Morgan Sindall are proud to support the resettlement of armed forces personnel

Please refer to full job description upon completing your application.

Apply

[Temporary] Operations Business Manager - Repairs at Fairhive Homes

Fri, 23 Oct 2026 16:00:02 +0100

Operations Business Manager – Repairs

£65,538.90

Aylesbury - Hybrid Working

Full Time

Fixed Term, Maternity Cover Contract until 24/12/2027

Are you an experienced Repairs Manager, Responsive Repairs Manager or Property Maintenance professional looking for your next senior operational role?

At Fairhive, we’re looking for an Operations Business Manager – Repairs to lead the delivery of our responsive repairs service, ensuring our homes are maintained to a high standard and our residents receive an efficient, reliable and customer-focused service.

About the role

This is a key operational leadership role where you’ll take responsibility for the performance and ongoing development of our responsive repairs service. You’ll lead and motivate the repairs team, manage in-house trade operatives and external contractors, and ensure the service delivers excellent standards while providing value for money.

You’ll oversee budgets, service performance and key performance indicators, using data and resident feedback to identify opportunities for improvement. You’ll also make sure pre and post inspections and other technical inspections are completed to the required standards, while maintaining compliance with our legal, regulatory, statutory and Health & Safety responsibilities.

A key part of the role will be creating positive outcomes for our residents. You’ll take the lead on resolving complaints and dissatisfaction, turning lessons learned into practical improvements to the way our repairs service operates. You’ll also participate in the management of our out-of-hours service on a rota basis.

About you

We’re looking for a confident and experienced operational leader who understands what it takes to deliver a high-performing repairs or property maintenance service. You’ll be comfortable making decisions in complex situations, managing competing priorities and building strong relationships with colleagues, residents, contractors and suppliers.

You’ll bring a degree or substantial relevant technical experience, together with an HND in Building Surveying or equivalent. You’ll have strong commercial, operational and financial awareness, excellent communication and organisational skills, and the ability to analyse complex information and turn it into effective solutions and service improvements. Good intermediate IT skills are also required.

If you’re passionate about delivering great repairs services, leading successful teams and making a real difference to residents, we’d love to hear from you.

Apply

[Fulltime] Home Service Coordinator at Aspire Housing

Fri, 23 Oct 2026 16:00:02 +0100

Home Service Coordinator

Newcastle-Under-Lyme (Hybrid working)

£29,812.13 per annum pro rata

Hours per week: 37

Contract type: Fixed term until 31st March 2027

Delivering for people, dedicated to places

As our Home Service Coordinator, you'll play a vital role in ensuring our customers receive a seamless, customer-focused service across a range of housing maintenance and property-related workstreams, including repairs, voids, disrepair and compliance activity. You'll help keep customers at the heart of everything we do by ensuring services are well coordinated, efficiently managed and delivered right first time.

Working closely with customers, contractors, suppliers and internal teams, you'll coordinate activities from start to finish, ensuring appointments are scheduled effectively, work progresses smoothly and customers are kept informed every step of the way. Whether supporting a customer moving into their new home, helping to coordinate damp and mould and HHSRS interventions, arranging repairs and maintenance activity, you'll play an important role in delivering positive customer outcomes.

You'll also provide essential operational and administrative support across our maintenance services, ensuring accurate systems data, scheduling activity, timely and accurate asbestos surveys requests, processing supplier invoices and ensuring reporting and performance information are maintained. By working collaboratively across teams, responding proactively to customer enquiries and identifying opportunities for improvement, you'll help us deliver services that are simpler, slicker and smarter for both customers and colleagues.

What you'll need to succeed

We're looking for someone who is organised, customer-focused and enjoys building positive relationships with a wide range of people. You'll have experience coordinating services, managing competing priorities and delivering excellent customer service within a busy operational environment.

You'll be a confident communicator who can work effectively with customers, contractors and colleagues, ensuring information is accurate, timely and easy to understand. You'll be comfortable handling customer enquiries, resolving issues proactively and knowing when to escalate concerns to ensure the best possible outcome for our customers.

You'll have strong administrative and IT skills, with experience using housing systems to manage workloads, maintain accurate records and support performance reporting. Experience within housing, property services, maintenance, scheduling or contractor management would be advantageous, although your ability to coordinate services effectively and put customers first is what matters most.

Most importantly, you'll share our passion for delivering excellent customer experiences, embracing continuous improvement and working collaboratively to provide safe, decent homes and great services for our customers.

If you're ready to make a real difference to customers and communities, we'd love to hear from you.

In return we can offer you:

Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
22 days holiday + bank holidays + 3 concessionary days at Christmas
Comprehensive employee assistance programme.
Ongoing training and development in your role.
A full benefits and discounts platform.
Holiday buy, tech and annual savings schemes.
Volunteer days.
Competitive rates of pay.
A generous company pension scheme.
Wellbeing and stay safe provisions to look after you at work.

This role is subject to a basic DBS check.

*NB Please note that we may interview whilst the role is live and may close this vacancy earlier than the advertised closing date if we receive a high volume of suitable applications, so we encourage you to apply as soon as possible *

The Boards of Aspire Housing and WHG have agreed to move forward with plans to merge, creating a new housing association with more than 32,000 homes across the Midlands.

Would you like to work for a Sunday Times Best Places to Work organisation?

We are going through an exciting period of transformation at Aspire Housing. As part of our improved way of working, we are introducing a number of new roles to support our service delivery teams.

As part of our 2026 focus and in line with our corporate plan and values, we recognise the importance of "putting the customer at the heart of what we do and getting the job right first time" for them. These new roles are an integral part of the service delivery team to meet the needs of our customers and the business.

Apply

[Temporary] Complaints Coordinator at Leeds Federated Housing Association Limited

Fri, 23 Oct 2026 15:00:02 +0100

Complaints Coordinator

30 Hours, Temporary Fixed Term

Leeds Office

£24,640 per annum

We’re recruiting for a Complaints Co-ordinator to join our Service Improvement team at Leeds Federated. This role is focused on supporting the complaints process, ensuring records are accurate, cases are monitored effectively and customers receive a timely response.

You’ll work closely with the Complaints Business Partner and colleagues across Leeds Federated to support the day-to-day running of the complaints service. You’ll help ensure complaints are logged correctly, monitor cases and deadlines, support Housing Ombudsman enquiries and help us identify ways to improve our processes.

What you’ll do: 

Provide support, guidance and advice to staff to ensure that all complaints are logged correctly in the first instance
Monitor complaints to ensure that they are picked up and responded to in line with appropriate timescales
Support colleagues to understand the issues customers want addressed and the outcomes they are seeking, contacting customers directly where appropriate.
Keep up to date with any changes to regulatory and statutory requirements for complaints
Check complaints data to ensure information is accurate, complete and up to date.
Contact customers to complete follow-up surveys after their complaints have been closed.
Support information requests linked to complaints, ensuring information is handled in line with data protection requirements.
Work with the Complaints Business Partner on project work, meetings, minute-taking and improvements to complaints systems and processes.
Keep up to date with the Housing Ombudsman Complaint Handling Code, relevant regulatory requirements and good practice, helping us make improvements where needed.

What we’re looking for: 

Experience of providing administrative support and maintaining accurate records.
Good computer literacy, with the ability to use digital systems and tools effectively.
Good organisational skills, with the ability to manage competing priorities and meet deadlines.
Clear communication skills and the ability to build positive working relationships with colleagues and customers.

It would be desirable if applicants also have:

Experience of dealing with complaints, ideally in a social housing environment
Knowledge of regulatory and other requirements for social housing complaints

Please note that this role is a 30 Hours, Temporary Fixed Term contract (contracted until 31/03/2029)

Closing Date: 2nd November 2026

Interviews Date: 12th November 2026

If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! 

Why Join Us?

This is an opportunity to be part of a team that helps shape services through meaningful customer involvement. You’ll play an important role in ensuring our customers’ voices are heard while supporting work that positively impacts local communities.

Our commitment to our values goes beyond work itself; it extends to how we support you too.

Generous holiday allowance – 30 days annual leave plus bank holidays, with an additional 1.5 days off over the Christmas period to help you recharge.
Flexible leave options – choose to buy extra annual leave or sell back unused days, giving you greater control over your time off.
Agile and flexible working – offering options to work remotely or from our hubs across Leeds, supporting a balanced and adaptable work life.
Healthcare plan – access to Health Shield. This allows you to claim back costs on everyday health and wellbeing expenses, with 24/7 GP access and online health assessments.

We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. 

Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community. 

The Company

Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire.

Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing

Apply

[Fulltime] Plumber (Heating Fitting) at Morgan Sindall Property Services

Fri, 23 Oct 2026 15:00:02 +0100

Plumber (Heating Fitting)

Warrington

£32,000 - £36,000 per annum depending on experience

Permanent - Full Time – 40 hours per week

We are looking to recruit a Heating Fitter to join our team in Warrington.

About the Role

Working to deliver the best quality service, you’ll be carrying out replacement of the central heating and hot water systems to domestic properties which will include pipework, radiators, hot water cylinders, valves and insulation.

The role also includes for paid out of hours call outs on a rota basis shared with the North West Team.

You’ll receive and complete assigned tasks using a handheld device (full training), working efficiently and safety in line with best practise to achieve excellent customer experience.

About You

Previous experience within a similar role, you’ll have the ability to work in all weather, operating small hand tools and will be able to follow written and verbal instructions. You'll have excellent working H & S knowledge and knowledge of communal district heating and hot water supplies. Ideally you will have a social/local authority housing background.

Essential Qualifications Required:

Appropriate Level 2 NVQ/SVQ; Level 2 NVQ Diploma or equivalent qualifications in Domestic Heating or Heating & Ventilation
JIB PMES Heating Fitter Blue Card or working towards.
You must hold a valid full or automatic UK driving licence held for a minimum of 12 months as a company vehicle will be provided (work use only).
The role offers the opportunity for paid out of hours callouts.

Benefits

Company Van (work use only)
Profit Share Discretionary Annual Bonus Scheme
26 Days Holiday plus Bank Holidays
Enhanced Pension Plan
Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
Life Assurance & Accident Cover
Share Save
Enhanced Maternity & Paternity Pay
Work Perks Discounts & Vouchers
Buy & Sell Holiday Schemes
Flexible Working & Flexible Bank Holidays
Cycle to Work
Volunteering (2 days paid)
Learning & Development Opportunities
Extensive Wellbeing Support, including EAP
Loyalty & Values Awards
Funded Professional Subscription
Company Uniform

About Us

With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.

MSPS are proud to support the resettlement of armed forces personnel

Please refer to the full Job Description upon completing your application.

Apply

[Fulltime] Housing Services Manager at Saffron Housing Trust

Fri, 23 Oct 2026 12:00:02 +0100

Housing Services Manager

Location: Long Stratton, Norwich, Norfolk

Salary: £48,000 per annum

Are you an experienced housing professional who can lead people, strengthen services and make a real difference to tenants and communities? We’re looking for a Housing Services Manager to lead our Neighbourhood Officers and deliver safe, responsive and customer-focused tenancy and neighbourhood management services.

In this key leadership role, you’ll oversee tenancy and estate management, anti-social behaviour casework, safeguarding, complaints, resident engagement and service improvement. You’ll use performance insight, strong partnerships and visible leadership to support sustainable tenancies, well-managed neighbourhoods and positive outcomes for residents.

We’re looking for someone who brings:

Significant experience in housing management or customer-facing services within social housing or a similar environment.
Strong people leadership skills, with the ability to coach, motivate and develop a high-performing team.
Experience managing complex tenancy, ASB, safeguarding or neighbourhood issues.
Confidence using performance data and resident feedback to improve services.
Excellent communication skills and the ability to build trusted relationships with colleagues, tenants and partners.

You’ll be resilient, collaborative and committed to delivering services that are safe, compliant and centred on tenants’ needs. A housing management qualification, such as CIH Level 4, or the ability to obtain one, would be valuable.

For a full list of responsibilities, please see the attached Role Profile

If you’re passionate about improving tenants outcomes and leading services that make a lasting difference, we’d love to hear from you.

This role is subject to a Basic Disclosure and Barring Service check

Closing date: 1st November 2026

Shortlist date: 2nd November 2026

Interview date: TBC

Apply

[Fulltime] Multi Trade Operative at Gateway Housing Association

Fri, 23 Oct 2026 17:03:29 +0100

Multi Trade Operative

Location: London

Salary: £44,532.71

Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London’s East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes and also run our own in-house maintenance service, Gateway Homeworks.

Our vision is that People will want to live in a Gateway home and People will want to work at Gateway.

We are an Investors in People - GOLD accredited employer and you will be joining at an exciting time to be a key member of a dynamic team that wants to deliver great landlord services and strengthen our links to the local community.

Our values add up to P.A.C.E. Passionate, Accountable, Connected, Excellence.

As a community housing association based in the East End for nearly 100 years, we’re proud of the work we do to address the housing crisis through building and managing great homes.

We are looking for an experienced Multi Trader to deliver a high-quality, customer-focused reactive repairs and maintenance service across social housing properties in London. The postholder will working independently and as part of an in-house repairs team carrying out a wide range of multi-trade repairs to occupied and void properties, ensuring work is completed safely, right first time, and in line with organisational standards, statutory requirements, and customer expectations.

Your accountabilities will include but not be limited to:

Complete reactive repairs and minor planned works to a high standard, achieving “right first time” outcomes
Diagnose faults accurately and apply appropriate repair solutions across multiple trades
Work collaboratively with other operatives, supervisors, and schedulers to support service delivery
Maintain stock, van, and tools in a clean, safe, and serviceable condition
Ensure compliance with relevant regulations (e.g. asbestos awareness, COSHH, manual handling)

Experience and Skills

Proven experience as a Multi Trader or skilled trades operative in a repairs environment
Strong practical skills across multiple trades (e.g. plumbing, carpentry, plastering, tiling, general maintenance)
Excellent problem-solving and fault-diagnosis ability
Basic IT skills for using mobile job management systems
Strong understanding of health and safety legislation and safe systems of work

Please refer to the attached job profile for more details.

If you have the confidence and enthusiasm to work in a challenging but supportive working environment, we would like to hear from you.

Our benefits package includes:

Annual Leave: starting at 28 days, plus Bank Holidays.
Subsidised Health and Wellbeing Membership.
Simply Health – help towards the costs of dentist, optician, and private medical appointments.
Employee Assistance Programme – including free legal, financial and counselling advice.
Pension – up to 10% employer contribution.

Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised.

Only shortlisted candidates will be contacted

We are an equal opportunities employer and welcome applications from all sections of the community

Closing date: 30th October 2026

Shortlist date: 31st October 2026

Interview date: TBC

Apply

[Parttime] Rent and Service Charge Officer at Bromsgrove District Housing Trust

Fri, 23 Oct 2026 15:14:00 +0100

Rent and Service Charge Officer

£23,084 per annum

Bromsgrove, Worcestershire

Permanent,

Part Time,

Hours per week: 22.5 hours per week

Closing Date: 9am 13th November 2026

Interview Date: To be confirmed

Everything we do at bdht revolves around providing safe, affordable homes and delivering excellent services to our customers. Ensuring our rents and service charges are accurate, transparent and compliant is fundamental to achieving this, helping us provide value for money while supporting the long-term sustainability of our homes and services.

We are looking for a talented and detail-oriented Rent & Service Charge Officer to join our Finance team. This is an exciting opportunity to play a key role in rent setting, service charge management and leaseholder administration, working across the organisation to ensure high-quality financial services that support both our customers and our business objectives.

The Role

Reporting to the Rents & Service Charges Manager, you will work autonomously and collaboratively across the organisation, taking ownership of a variety of rent, service charge and leasehold finance activities.

You will play a central role in the annual rent and service charge setting process, ensuring service charge costs are accurately recorded and that charges are calculated, reconciled and communicated effectively. Acting as a first point of contact for day-to-day rent and service charge enquiries, you will provide expert support and guidance to colleagues and customers alike.

The role includes responsibility for leaseholder administration and communications, including annual estimated and actual charge reconciliations, coordinating LPE1 applications and supporting major works charging processes. You will also lead on the annual variable service charge reconciliation process for social rent customers and work closely with colleagues across Finance, Asset Management and Development to maintain accurate stock information and income forecasts.

In addition, you will support the production of management accounts, contribute to annual budgets and year-end accounts, undertake financial reconciliations and assist with insurance administration, claims and renewal processes. A key aspect of the role will be identifying opportunities for continuous improvement to strengthen processes, compliance and customer outcomes.

About You

We are seeking an organised and analytical individual with experience working in a financial environment and a strong understanding of variable service charge principles. You will be confident managing financial data, maintaining accuracy and meeting deadlines within a busy and evolving environment.

You will possess excellent ICT skills, particularly in Microsoft Excel, together with strong communication and organisational abilities. The successful candidate will be comfortable working independently, building effective relationships across teams and providing clear information to both colleagues and customers.

AAT qualification, current AAT studies, or a willingness to undertake professional training would be advantageous. Experience within the affordable housing sector, knowledge of the legal and regulatory framework surrounding rents and service charges, and exposure to insurance processes would also be beneficial.

Most importantly, you will be proactive, adaptable and customer focused, with excellent attention to detail and a commitment to delivering high-quality services. You will share bdht's values, treating customers and colleagues with honesty, respect and fairness while taking pride in making a positive difference.

This post requires that the job holder is subject to a DBS check at a basic level.

What we can offer in return:

32 days annual leave plus bank holidays
Holiday purchase scheme –buy up to an additional 5 days holiday per year
Holiday buy back scheme – bdht will buy up to 10 days holiday back from staff
Team budget every year to enjoy an afternoon out as a team
Electric vehicle leasing scheme through Octopus Energy
Pension scheme – defined contributions pension administered by the Social Housing Pension Scheme (SHPS)
Life insurance is available to members of the pension scheme
Employee Assistance Programme
Mental Health First Aiders
Healthcare Cash Back Scheme – Healthshield
Retail discounts scheme
Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this)
Reimbursement for professional subscription fees
Corporate Sponsorship opportunities
Reimbursement for HRT pre-paid certificates
Reimbursement for annual flu jab
Free parking and refreshments
Monthly staff compliments raffle
Wellbeing calendar of events throughout the year

Bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high.

Apply

[Fulltime] Risk and Assurance Manager at Amplius

Fri, 23 Oct 2026 13:34:06 +0100

Risk and Assurance Manager

Milton Keynes, Hybrid - at least one day per week in the office, with occasional visits to other offices as required.

£65,000 per year

Contract: Permanent, full time

36.25 hours - Monday to Friday 9am to 5.15pm

Do you have experience leading risk management and assurance? As Risk and Assurance Manager, you’ll strengthen Amplius’ governance, oversee internal audit and business continuity, and provide the Executive Team, Board and Committees with clear insights to support informed decisions.

Snapshot of your role

Lead Amplius’ risk management framework, reviewing strategic and operational risks, setting risk appetite and identifying emerging threats.
Advise the Executive Team, Board and Committees on risks, governance and internal controls, providing clear reports and constructive challenge.
Develop and maintain the organisation-wide Risk Management Framework, identifying gaps, weaknesses and overlaps in controls and assurance.
Manage outsourced internal audit providers, coordinate audit plans, monitor delivery and track actions arising from audit findings.
Lead business continuity planning, coordinating impact assessments, testing plans and reviewing lessons learned from exercises and incidents.
Work across teams, including Compliance and Regulation, to strengthen risk awareness, accountability and organisational resilience.

What you’ll need to thrive in this role

A recognised qualification in Risk Management or Internal Audit, or significant Enterprise Risk Management experience within a complex organisation.
Experience developing and embedding risk management frameworks, with a strong understanding of governance, risk and internal controls.
Experience managing internal audit programmes and assurance activities, and presenting risk information to Boards, Committees and Executive Teams.
Strong strategic thinking and stakeholder management skills, with the confidence to provide independent, constructive challenge.
Excellent communication and report-writing skills, with the ability to explain complex issues clearly, make practical recommendations and handle confidential information with integrity.

Important – The right to work in the UK is an essential requirement. We do not provide sponsorship.

Closing date: 12 November

Phone screening: 17 November

Interviews in Milton Keynes: 24 November

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

Apply

[Temporary] Property Compliance Officer at Hundred Houses Society

Fri, 23 Oct 2026 11:14:51 +0100

Property Compliance Officer

Cambridge, Hybrid

£31,250.58 per year

Contract: Fixed Term, 12 months maternity cover | Full-time

Hours: 37 hours per week

Help keep over 1,500 homes safe. Every gas safety check, fire risk assessment and electrical test you track means our Customers in Greater Cambridgeshire can feel safe at home. If you have hands-on property compliance experience, enjoy getting the detail right and want your work to make a visible difference to people’s lives, we’d love to hear from you.

About the role

We are looking for an organised and proactive Property Compliance Officer to help us ensure our homes remain safe and compliant. Working within our Property Team and supporting the Compliance and Health & Safety Manager, you will play an important role in the day-to-day management of landlord compliance across our homes.

You will monitor key compliance programmes including gas, electrical safety, fire safety, asbestos, water hygiene and lifting equipment, ensuring inspections, servicing and any resulting remedial actions are completed within required timescales. You will maintain accurate compliance records, review and validate documentation, monitor outstanding actions and contractor performance, and escalate issues where required. You will also work closely with colleagues, contractors and customers to resolve access issues and ensure safety-related works are completed promptly.

We're looking for someone with excellent attention to detail, strong data and organisational skills and experience of property compliance in social housing or a similar regulated property environment. Most importantly, you'll understand that behind every compliance record is a customer whose home needs to be safe.

What you’ll be doing

Maintaining accurate compliance records and dashboards, so our monthly, quarterly and annual reports give a true picture of how safe our homes are
Quality-check safety certification to make sure non-technical details are valid, complete and correct
Monitor compliance programmes and due dates, work with contractors to make sure assessments and remedial works happen on time, using our Hard to Access process where needed
Raise orders for compliance remedial works, track and confirm work is complete and authorise payment within agreed budgets
Report on compliance and contractor performance against KPIs, and flag potential non-compliance quickly
Support compliance audits with clear evidence and documentation
Answer Customers’ compliance questions, help arrange access and share safety information clearly and helpfully
Take minutes and actions at contract meetings, and help improve our systems and processes, including for damp, mould and condensation

About you

You’ll bring hands-on experience of property compliance and take pride in getting the detail right. You’re confident working with contractors, checking safety certificates and keeping compliance data accurate, and you care about Customers being safe at home.

Essential

Experience of working in social housing or in a similar regulated property environment
Experience of supporting property compliance servicing and inspection programmes, such as gas, electrical, fire, water, asbestos and lifting equipment
Experience of compliance systems and processes
Experience of delivering business support functions
Competent user of housing management and compliance systems and reporting tools, including compliance databases, dashboards and document control
Accuracy and attention to detail, with good numerical skills
Clear and effective written and verbal communication skills, including the ability to influence and negotiate with contractors and colleagues
Strong organisation and time-management skills, and the ability to adapt to changing priorities
Strong customer care skills, taking ownership and following up until issues are resolved
The ability to work independently and as part of a team
Confidence using Microsoft Office
Integrity, personal accountability and a commitment to equality, diversity and inclusion

Desirable

Awareness training in gas safety, legionella, fire safety and asbestos
Experience of KPI performance reporting

Why join us?

Benefits

28 days annual leave (excluding bank holidays)
Option to buy/sell up to 5 days’ annual leave
Private health insurance
Employee discount scheme
Defined contribution pension scheme, matched from 4% to 10%
Employee Assistance Programme
Life assurance
Strong focus on learning, development and wellbeing

We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as you can.

Please note that Basic DBS clearance is required for this role.

About us

Inclusion and Diversity

We welcome applications from people of all backgrounds and experiences, and are committed to creating a fair, inclusive and accessible workplace.

We make recruitment decisions fairly and objectively, based on the skills, knowledge and experience needed for the role, and without discrimination on the grounds of any protected characteristic under the Equality Act 2010.

We are committed to ensuring a fair, inclusive and accessible recruitment process for everyone and welcome discussions about flexible working arrangements.

Apply

[Fulltime] Customer Experience Advisor at Leeds Federated Housing Association Limited

Fri, 23 Oct 2026 11:06:10 +0100

Customer Experience Advisor

£26,969

Leeds

Permanent (Full-Time)

Office Based - Monday to Friday

Do you enjoy talking to people and helping to solving problems? Are you ready to make a difference with customer interactions?

Leeds Federated is looking for Customer Experience Advisor to join our Service Improvement Team. As a key member of our customer service team, you’ll be the first point of contact for tenants and residents across our housing services. You’ll handle a range of enquiries, from general questions to maintenance and repairs, and ensure these are dealt with promptly and accurately. You’ll also support colleagues with essential administrative tasks, helping to keep our services running smoothly and efficiently.

What you’ll do:

Answer incoming calls from customers, dealing with a variety of enquiries including housing, repairs, and maintenance
Deliver excellent customer service, providing a professional, polite and helpful service to all customers
Handle customer enquiries relating to responsive repairs including effective computerised and manual administration 
Assist with administrative duties including data entry, updating internal databases and correspondence
Liaises and works effectively with colleagues in other teams/departments to resolve problems
Maintain confidentiality and accuracy in all record-keeping and IT systems
Support our continuous improvement culture and participate in service reviews

What we’re looking for:

Good communication and customer service skills
Confidence and clarity when speaking to customers on the phone
Attention to detail and confident in using IT systems
Able to collaborate effectively with colleagues while also working independently managing tasks

If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! 

Why Join Us?

Our commitment to our values goes beyond work itself; it extends to how we support you too.

Generous holiday allowance – 30 days annual leave plus bank holidays, with an additional 1.5 days off over the Christmas period to help you recharge.
Flexible leave options – choose to buy extra annual leave or sell back unused days, giving you greater control over your time off.
Healthcare plan – access to Health Shield. This allows you to claim back costs on everyday health and wellbeing expenses, with 24/7 GP access and online health assessments.

We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. 

Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community. 

The Company

Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire.

Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing.

Apply