MyDiversity Jobs

[Fulltime] New Build Sales Coordinator at Amplius

Wed, 03 Jun 2026 17:00:02 +0100

New Build Sales Coordinator

£32,012.40 per annum

Office-based within our Boston office.

Permanent, Full Time

Do you have experience managing high volumes of customer enquiries in a busy, fast-paced environment? As a New Build Sales Coordinator at Amplius, you’ll act as the first point of contact for new enquiries, working closely with colleagues and partners to keep the customer journey moving smoothly from first enquiry through to completion.

Salary: £32,012.40 per year

Contract: Permanent, full time

Your week: 36.25 hours Monday – Friday 9am – 5.15pm

Location: Based at our Boston office

Snapshot of your role

Manage all incoming sales enquiries across phone, email, website portals and agents, ensuring timely and high-quality responses
Qualify and allocate enquiries to Sales Officers, maintaining clear oversight of progress and next steps
Act as the first point of contact for customers, providing accurate information and setting clear expectations
Maintain and update CRM systems, ensuring accurate data capture, lead progression and consistent use across teams
Support the full sales process, including documentation, legal administration and post-completion tasks such as CORE Digital submissions
Assist with scheme launches, marketing activity and maintaining property listings across relevant portals
Monitor enquiry pipelines, track performance and support reporting, audits and continuous improvement activity

What you’ll need to thrive in this role

Experience managing high volumes of customer enquiries within a structured, process-driven environment
Strong understanding of customer journeys, lead management and service standards
Experience providing administrative support in a busy office setting
Confidence using CRM systems and databases to manage workflows and track performance
Excellent communication skills, with the ability to handle sensitive or complex queries professionally
Strong organisational skills with the ability to prioritise, manage competing demands and meet deadlines
High attention to detail, particularly in data entry, record keeping and document management
A proactive, team-focused approach, with the ability to stay calm under pressure and adapt to changing priorities

DBS clearance is required for this role.

Please read the attached Job Description before applying so you get the full scope of the role.

You can read about our colleague benefits here - Amplius colleague benefits

Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Closing: 10 June

Interviews: 19 June

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

The Company

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

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[Fulltime] Clerk of Works at Bromsgrove District Housing Trust

Wed, 03 Jun 2026 13:00:02 +0100

Clerk of Works

Bromsgrove
£37,960.52 per annum

Contract: Full Time, Permanent

Closing Date:  Friday 12th June 2026 9am

We’re looking for a Clerk of Works to join our team at bdht, where people are at the heart of everything we do.

About the Role

The Clerk of Works plays a key role in ensuring that all capital investment works carried out by contractors across our customers’ homes and communities are delivered to the highest standards of quality, compliance, safety, and customer satisfaction. This position is central to supporting safe, sustainable homes and enhancing residents’ living conditions, in line with the organisation’s values and strategic objectives. Combining technical expertise with a strong customer focus, the role ensures that all works meet agreed specifications, deliver value for money, and comply with relevant regulatory requirements.

You will be responsible for inspecting and assessing projects from inception through to completion, ensuring that planning, specifications, and delivery standards are fully adhered to by bdht’s contractor partners. Working collaboratively with internal teams and external contractors, you will drive quality, efficiency, and value for money across all projects.

About You

We’re looking for someone with experience within the construction industry and ideally supported by a recognised trade background. The successful candidate will demonstrate excellent communication skills and will place customer satisfaction at the forefront of their approach at all times. You will also be proficient in the use of basic IT systems and confident in using handheld technology to accurately record and manage client information.

An HNC/HND minimum in Building Construction or similar recognised qualification would be beneficial.

The use of a current driving licence is a requirement for the post and essential car user allowance will be paid where applicable.

The post holder will be subject to a Disclosure and Barring Check at the Basic level.

What we can offer in return:

32 days annual leave plus bank holidays
Holiday purchase scheme –buy up to an additional 5 days holiday per year
Holiday buy back scheme – bdht will buy up to 10 days holiday back from staff
Team budget every year to enjoy an afternoon out as a team
Electric vehicle leasing scheme through Octopus Energy
Pension scheme – defined contributions pension administered by the Social Housing Pension Scheme (SHPS)
Life insurance is available to members of the pension scheme
Employee Assistance Programme
Mental Health First Aiders
Healthcare Cash Back Scheme – Healthshield
Retail discounts scheme
Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this)
Reimbursement for professional subscription fees
Corporate Sponsorship opportunities
Reimbursement for HRT pre-paid certificates
Reimbursement for annual flu jab
Free parking and refreshments
Monthly staff compliments raffle
Wellbeing calendar of events throughout the year

Bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high.

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[Fulltime] Tenancy Services Officer at The Muir Group Housing Association

Wed, 03 Jun 2026 13:00:02 +0100

Tenancy Services Officer

Burnley/Agile

£35,242.43 + Car Allowance £4,015.80

About You...

Do you have the drive to make a difference by living our values every day to deliver an excellent customer experience? You'll add significant value providing a comprehensive housing management service working with our customers to maximise their quality of life. You'll work with our residents and communities to help them thrive, offering targeted actions and delivering a holistic customer service approach.

We’re looking for a flexible, dedicated and highly motivated individual, who would welcome the opportunity to have a direct impact on improving our communities. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment.

You’ll be able to…

Deliver an excellent customer focused service that is accessible, visible and results in high levels of customer satisfaction
Design and deliver effective actions to encourage tenancy sustainment, and improve the social and financial performance of our communities.
Support the creation of new ideas and innovation in the business
Be adaptable and brilliant at working in partnership with our customers, colleagues and communities

If you think you’ve got what we are looking for, we’d love to hear from you. The closing date for applications is 9.00am 8th June 2026.

Interviews will take place on Monday 15th June 2026 at our Burnley Office. We’ll be reviewing applications over the next two weeks and may invite candidates to interview earlier than the advertised dates – so don’t delay your application to avoid missing out!

About our team …

Our team is great (if we don’t mind saying so ourselves!) We work hard, support each other, and also like to have fun!

You’ll be part of our new Customer Experience Directorate – where you'll work as part of our Neighbourhood Teams who are led by our Assistant Director of Neighbourhoods and you’ll be reporting to our Community Housing Manager - it’s an exciting team to be part of, as we deliver our new corporate plan ambitions.

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[Fulltime] Estate Officer at Fairhive Homes

Wed, 03 Jun 2026 13:00:02 +0100

Estate Officer

Aylesbury

£32,143.36

Are you an experienced Estate Officer looking for a new role?

At Fairhive we’re excited to welcome an enthusiastic and friendly Estate Officer to our Estate Services team. If you enjoy hands-on work within an organisation that makes a real difference in peoples’ lives then this could be the perfect opportunity for you!

About the role…

In this role, you will be using your technical, communication and attention to detail skills to directly improve the lives of our residents. Collaboration is key, as you will be working with a variety of other Estate Officers, and our friendly administrative staff and other colleagues, to achieve our goals.

In addition to your technical skills, warm and friendly communication is essential as you will be the friendly face of Fairhive for our tenants.

The key duties of the role will include:

To provide a flexible, responsive, high quality estate monitoring service to Fairhive’s housing estates and communal areas
To identify and diagnose repair works required within communal areas and determine the best value for money solution.
To act as a ‘good neighbour’, providing a point of contact for any enquiries residents have about their homes or services that we provide
To support the health & safety of residents living within our flatted blocks
To work flexibly to manage a patch of flatted blocks, which at times might include Rossiter House, in relation to their operational safety, maintenance, waste management arrangements, cleanliness, grounds maintenance and overall appearance
To undertake monthly health and safety inspections of communal areas of flatted blocks, following up on actions identified and ensuring items are dealt with promptly.
To make safe and report any Health & Safety matters which might constitute a danger on our estates
To monitor contractor performance (cleaning / grounds maintenance) to support the wider aims & objectives of the Estate Service work and support the H & S Team to ensure that the flatted blocks are safe for our residents.

About us…

At Fairhive Homes, we’re driven by a simple yet powerful vision: “Homes for Living, Communities for Life” This isn’t just what we do; it’s what we strive for every day. As a non-profit housing association, we’re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do.

We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.'

We believe that a strong community starts with quality housing, and we’re here to make that vision a reality.

Benefits

In this role, you’ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised.

At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. You’ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day.

Our commitment to you …

We’re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we’re looking for.

Ready to Apply?

We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what we’re looking for, but you believe you can bring something valuable to the role, we still want to hear from you!

If you’re ready to take the next step in your career and work in an environment that values your contributions, please apply, we can’t wait to meet you!

The closing date for applications will be 18th June, but we might close it early if we find the right person before this date.

Apply

[Fulltime] Assistant Operations Business Manager at Fairhive Homes

Wed, 03 Jun 2026 13:00:02 +0100

Assistant Operations Business Manager

Aylesbury

£49,234

Are you a great people manager looking for your next opportunity?

At Fairhive we’re excited to welcome an enthusiastic and dynamic Assistant Operations Business Manager to our Responsive Repairs team! If you thrive on leading people and want to make a meaningful impact in the housing community this might just be the perfect opportunity for you!

About the role…

In this role you’ll have the chance to inspire and develop your team whilst working on projects that really make a difference. You’ll work with a friendly team to develop new ideas to strengthen our values and vision for the future.

The role will support the Operations Business Manager in the delivery of an efficient, cost-effective, and customer-focused responsive and planned maintenance service for Fairhive. To ensure top quartile performance within the sector through strong operational support, contractor coordination, and high standards of safety and service delivery.

About us…

At Fairhive Homes, we’re driven by a simple yet powerful vision: “Homes for Living, Communities for Life” This isn’t just what we do; it’s what we strive for every day. As a non-profit housing association, we’re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do.

We believe that a strong community starts with quality housing, and we’re here to make that vision a reality.

Benefits

In this role, you’ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised.

At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments.

We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life!

You’ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day.

Our commitment to you …

We are really proud of our initiatives to become an employer of choice, whether it’s coming along to one of our Menopause Café’s, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you’ll always have a strong network of people around you!

Take a look at our LinkedIn profile to learn more about what our colleagues have been talking about or championing this year.

Ready to Apply?

If you’re ready to take the next step in your career and work in an environment that values your contributions, please apply, we can’t wait to meet you!

The closing date for applications will be 18th June, but we might close it early if we find the right person before this date.

Apply

[Contract] Repairs Support Operative at Amplius

Wed, 03 Jun 2026 13:00:02 +0100

Repairs Support Operative

Salary £26,100

Location Buckinghamshire, Bedfordshire, Hertfordshire, Oxfordshire & Northamptonshire

Temporary, Full Time

We’re looking for two community-based Repairs Support Operatives to join our Amplius Response Team, helping customers maintain safer, healthier homes through mould treatment, basic repairs, and practical on-site support. Working across our communities, you’ll support skilled operatives and build positive relationships with customers while delivering a reliable, high-quality repairs service.

Salary: £26,100 per year

Contract: Six-month fixed term contract

Your week: 39 hours Monday to Friday 8.30am to 5pm

Location: South region - Buckinghamshire, Bedfordshire, Hertfordshire, Oxfordshire

Northamptonshire & Kent (Sevenoaks)

You will be provided with full PPE, work van and fuel card.

Snapshot of your role

Carry out mould washing, treatment, and application of mould-inhibiting products in customers’ homes.
Apply stain-blocking products and renew silicone sealants in kitchens, bathrooms, and other areas as required.
Complete basic non-skilled repairs to support the wider repairs service.
Support skilled operatives with manual handling tasks, moving materials, ladder footing, and safe working-at-height activities.
Set up, maintain, and clear work areas to ensure homes are left safe, clean, and tidy after works are completed.
Transport waste and removed materials to approved disposal sites and collect materials or consumables from suppliers and merchants.
Follow health and safety procedures at all times, use PPE correctly, maintain accurate records, and report hazards, safeguarding concerns, or property issues promptly.

What we’re looking for

Experience working in a repairs, property maintenance, or similar hands-on environment.
Ability to carry out mould treatment, stain blocking, and basic sealant work to a high standard.
Understanding of health and safety requirements, including manual handling, ladder footing, and safe site working practices.
Confidence following instructions and working effectively alongside skilled operatives and wider teams.
Strong communication and customer service skills when working in residents’ homes.
Ability to use mobile technology for job management and record keeping.
Good problem-solving skills with a reliable, professional, and customer-focused approach.
Full UK driving licence, DBS clearance, and the flexibility to adapt to changing repair priorities.

Please read the attached Job Description before applying so you get the full scope of the role.

You can read about our colleague benefits here - Amplius colleague benefits

Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Closing date: 14 June

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

The Company

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply

[Fulltime] New Build Sales Officer at Amplius

Wed, 03 Jun 2026 13:00:02 +0100

New Build Sales Officer

Salary £38,850 (plus car allowance of £2,750) per year

Location Hybrid - Peterborough

Permanent, Full Time

Be part of helping people find a place to call home. At Amplius, our New Build Sales Officers play a key role in delivering an exceptional customer journey across a diverse and growing portfolio of new homes. From first enquiry to post-handover support, you’ll lead the end-to-end sales process for predominantly Shared Ownership homes, helping customers take their next step with confidence. Working within a fast-paced and collaborative team, you’ll contribute to strategic sales and marketing activity while delivering a high-quality, compliant service that reflects our commitment to customers, quality, and value for money. If this sounds like you, this could be the perfect role to take your next step in.

Salary: £38,850 (plus car allowance of £2,750) per year

Contract: Permanent, full-time

Your week: 36.25 hours Monday to Friday 9am to 5.15pm

Location: Hybrid with a weekly presence in our Peterborough office

Snapshot of your role

Take ownership of customers from qualified enquiry through to legal completion and handover, ensuring continuity and a high-quality customer journey
Deliver customer handovers and home demonstrations, supporting understanding of home features, warranties, and aftercare processes
Act as a key user of the CRM system, ensuring accurate recording of enquiries, compliance data, and sales milestones
Provide exceptional customer service and ensure a positive customer journey at all stages of the process
Ensure all sales activity complies with Homes England requirements, Shared Ownership Code, Section 106 obligations, and internal policies, maintaining complete audit-ready sales files
Lead on the full sales lifecycle from scheme launch to completion, including preparing homes for market, maintaining low void levels, and supporting off-plan reservations
Support sales and marketing activity, including route-to-market decisions, external agent performance, and the use of customer feedback and advocacy
Manage sales progression activities including system updates, stakeholder coordination, reporting on KPIs, and supporting continuous improvement across sales processes

What we’re looking for

Proven experience delivering off-plan sales within a development-led programme, with a strong track record in selling Shared Ownership homes from launch through to legal completion
Strong understanding of Shared Ownership affordability, eligibility and nomination processes, alongside Section 106 obligations, Homes England requirements and the Capital Funding Guide
Experience managing multiple schemes, sales pipelines, marketing activity and budgets in a fast-paced environment, balancing commercial performance with regulatory compliance
Strong customer case management, communication and interpersonal skills, with the ability to manage complex conversations and maintain high-quality, accurate sales data.

A full UK driving licence & access to a vehicle is essential for this role.

DBS clearance is required for this role.

Please read the attached Job Description before applying so you get the full scope of the role.

You can read about our colleague benefits here - Amplius colleague benefits

Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Interviews will be held in Peterborough shortly after the advert closes on 10 June.

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

The Company

Closing Date: 10 June 2026

Apply

[Fulltime] Customer Service Planner at Morgan Sindall Property Services

Wed, 03 Jun 2026 13:00:02 +0100

Permanent – Full Time

We are looking to recruit a Customer Service Planner to join our team based from our office in Hunslet, Leeds, LS10 1BL.

About the Role

Joining our team, you’ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email.

Using our in-house system, you’ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.

About You

Candidates will have the following:

Social Housing experience would be advantageous
Repair and Maintenance planning background
Competent in communicating with direct operatives, subcontractors, and residents.
Planning knowledge of what works can be sequenced or can be undertaken concurrently.
Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable.
Good computer skills
Good communication skills e.g. ability to communicate with different stakeholders at different levels
Passionate about service delivery and customer satisfaction.

Benefits

Profit Share Discretionary Annual Bonus Scheme
26 Days Holiday plus Bank Holidays
Enhanced Pension Plan
Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
Life Assurance & Accident Cover
Share Save
Enhanced Maternity & Paternity Pay
Work Perks Discounts & Vouchers
Buy & Sell Holiday Schemes
Flexible Working & Flexible Bank Holidays
Cycle to Work
Volunteering (2 days paid)
Learning & Development Opportunities
Extensive Wellbeing Support, including EAP
Loyalty & Values Awards
Funded Professional Subscription

About Us

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.

With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking, and always puts our customer first.

Build your career with a leading property services company, where we recognise that diversity of thought and talented people is key to our success.

MSPS are proud to support the resettlement of armed forces personnel.

Please refer to full job description upon completing your application.

We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.

Apply

[Fulltime] Communications and Engagement Specialist (Regenera at irwell valley homes

Wed, 03 Jun 2026 11:00:01 +0100

Communications and Engagement Specialist (Regeneration)

Manchester, Greater Manchester

£35,931 per annum

2-3 Years Fixed Term Contact, Full Time (35 hours per week - agile working arrangements in place)

Closing date: Monday 8th June at 12pm

Interview date: Week commencing 15th June

Interview location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS

Our organisation is all about people – the people who live in our homes, the communities we serve, and those we work with. So, it’s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done.

As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester, we have a strong social purpose and make it our mission to enable people to live well in their home and community.

As our Communications and Engagement Specialist, you will play a vital part in supporting Irwell Valley Homes’ regeneration programmes. You will deliver clear, accessible and timely communications to residents and stakeholders, coordinate engagement activities and help build trust and transparency throughout the regeneration process.

Working closely with project managers, housing colleagues, local partners and residents, you will ensure communities are informed, heard and actively involved in shaping the future of their neighbourhoods.

In this role, you will be responsible for:

Communications - Produce clear, resident-focused content that explains complex or sensitive regeneration activities in an accessible and engaging way.
Customer and Community Engagement – Assist in developing and facilitating customer groups, project panels and other involvement structures.
Stakeholder Relations – Help maintain effective communication and engagement with local authorities, community groups, contractors, elected members and other regeneration partners.
Project Support - Contribute to communication and engagement plans, ensuring actions are delivered on time and in line with agreed deadlines.

We need people who have:

Higher education qualification, such as CIPR or CIM certificate, and/or a degree in marketing, communications, or a related field.
Excellent communication and interpersonal skills with the ability to enable meaningful engagement.
Creativity and copywriting skills to produce high quality communications which are informative and engaging.
Ability to translate technical or complex information into clear, accessible language.
Knowledge of media and public affairs activities
Knowledge of best practice in stakeholder engagement
Full valid driving licence

Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.

If you want to be part of our team and help us make a difference, we’d love to hear from you.

#Communications #EngagementSpecialist #Regeneration #housingjobs #recruiting #Manchesterjobs

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[Fulltime] Customer Relationship Advisor at Gloucester City Homes

Wed, 03 Jun 2026 10:00:02 +0100

Permanent, Full Time (37.5 hours per week)

At GCH, we're more than just a housing provider - we're a people-first organisation committed to making a real difference in our community. We value collaboration, inclusivity, and innovation and you'll be empowered to grow, contribute meaningfully, and help shape a better future for residents across Gloucestershire.

We are now seeking a Customer Relationship Advisor to take ownership of customer issues at the first point of contact, be it via telephone, social media, email or the GCH website.

You’ll provide a great customer experience to all customers that is focused on listening and exercising autonomy to find suitable solutions. You’ll resolve, wherever possible, customer enquiries relating to all common aspects of the customer lifecycle (lettings, tenancy enquiries, rents, and low level anti-social behaviour) and provide advice and signposting to information as appropriate.

This role is based at our Head Office in Gloucester (office based). The working hours are generally 08:30 – 17:00, however flexibility between 08:00 – 17:30 is essential.

We’d like you to…

Have experience of working in a customer facing contact centre environment, ideally within the Social Housing sector.
Have experience of diagnosing issues and facilitating solutions.
Have experience of problem solving and complaints resolution together with making informed decisions when dealing with complex or challenging cases.
Have good understanding of housing and property management, especially relating to tenancy, repairs, and Neighbourhood management.
Be computer literate, comfortable using Microsoft Office packages, housing, and CRM systems as well as call handling software.
A relevant technical housing qualification, such as a level 3 diploma in Housing Management is advantageous but not essential.

Closing Date: 25th June 2026

GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

Apply

[Fulltime] Nx_IrIs142 at Arawak Walton Housing Association

Wed, 03 Jun 2026 10:50:30 +0100

Property Administrator

Manchester, Ardwick

£26,000

We are looking for an experienced Property Administrator to manage and coordinate property administration activities, ensuring homes and housing schemes operate in full compliance with statutory and regulatory requirements, health and safety requirements and industry best practices.

You will be working closely with the Head of Property Services, Property Delivery Manager, Compliance Officer and Property Inspector to support in the delivery of property compliance, health & safety and maintenance services. You must maintain accurate compliance records by ensuring all documents are filed and stored within the appropriate compliance systems as well as maintain and update compliance data across SDM, M3 Vision, and other relevant databases, systems, and spreadsheets, ensuring records remain accurate and up to date. It will be your responsibility to assist in maintaining the contractor database, monitoring insurance documentation and other compliance requirements and identifying any expired or outstanding information. It is crucial that you raise and process works orders following property inspections, assist with arranging and facilitating access to tenants’ homes for inspections, compliance checks, maintenance works and provide administrative support to managers in the delivery of planned maintenance programmes, projects, and compliance activities. You will be processing invoices, credit card statements, refunds, and other financial documentation in accordance with organisational procedures and actively support AWHA’s Equality, Diversity and Inclusion Strategy.

We are looking for a candidate with in-depth experience working in a customer-focused or tenant-facing environment, delivering high standards of service and support. You must have knowledge of, or experience within the social housing sector and experience of housing maintenance and repairs administration or related property services. It is vital that you have experience using and maintaining administrative systems and databases, ensuring accuracy and attention to detail. We would like that you have a CIH Level 2 or higher however, we need you to be familiar with computerised systems in an office setting and a can-do attitude with flexibility in responding to changing demands.

If this position is something that aligns with your experience, do not hesitate to apply!

Apply

[Temporary] Housing Officer at Amplius

Wed, 03 Jun 2026 09:11:27 +0100

Housing Officer

Hybrid - Lincoln and Northeast Lincolnshire

£38,746.40 (plus car allowance of £2,750.28) per year pro-rata

Temporary, Full-Time

At Amplius, we believe great neighbourhoods start with great relationships. As a Housing Officer, you’ll be out in our communities, getting to know customers, tackling issues that matter and helping people feel safe, supported and proud of where they live. If you enjoy working with people, solving problems and making a positive difference every day, this could be the perfect role for you.

Salary: £38,746.40 (plus car allowance of £2,750.28) per year pro-rata

Contract: Six-month fixed term contract

Your week: Full time (36.25 hours Monday to Friday 9am to 5.15pm)

Location: Hybrid - Based from our Lincoln office, covering Lincoln and Northeast Lincolnshire patches, with flexibility to support other areas where required.

Snapshot of your role

Manage a portfolio of tenancies, ensuring compliance with agreements, policies, and relevant legislation.
Handle a caseload of complex tenancy and neighbourhood issues, including enforcement and compliance-related cases.
Minimise voids and support efficient re-letting of properties while maintaining high standards.
Carry out pre-tenancy interviews and provide ongoing support to help customers sustain their tenancies.
Monitor and improve estate standards, including communal areas, grounds maintenance, and safety compliance.
Build strong relationships with local authorities, police, and community partners to address local issues and improve neighbourhoods.
Maintain accurate case records, ensure GDPR compliance, and meet performance targets while managing your own workload.

What we’re looking for

CIH Level 3 qualification, or willingness to work towards it.
Proven experience in estate and neighbourhood management within a housing environment.
Experience of managing people, including providing direction and performance support where required.
Strong understanding of housing regulation and the ability to apply this in practice.
Experience of building effective relationships with local authorities and external partners.
Confidence using housing management systems and maintaining accurate records.
Ability to work flexibly across a large geographical area and prioritise a varied workload.
A collaborative, resilient approach with the ability to remain calm and effective when handling complex situations.

DBS clearance, a full UK driving licence, access to your own vehicle and willingness to travel are all essential requirements for this role.

Please read the attached Job Description before applying so you get the full scope of the role.

You can read about our colleague benefits here - Amplius colleague benefits

Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Closing: 14 June

Interviews in Lincoln: 19 June

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Apply

[Fulltime] Complaints Resolution Officer at Greatwell Homes

Tue, 02 Jun 2026 17:00:02 +0100

Complaints Resolution Officer

Remote Working - with an option to book a desk at our Wellingborough office

£35,457

This role will allow the successful applicant the opportunity to fully utilise their customer service skills, dealing with negative customer feedback and service failures, taking full ownership of all complaints; working with both customers and colleagues to resolve issues raised.

The key responsibilities of this role are to be the lead officer for complaints resolution, providing outstanding customer service whilst ensuring full compliance with the Housing Ombudsman Complaint Handling Code.

You’ll enter all information into our customer feedback database, undertake investigations into service failures, compile full and detailed responses to customers in writing, maintaining the complaints resolution tracker and taking responsibility for agreed actions through to conclusion.

You’ll be committed to providing exceptional customer service with strong analytical skills. You’ll have excellent communication skills, be self-motivated, with the ability to manage conflicting situations and competing demands on your time.

We reserve the right to close this vacancy early for the right candidate.

Apply

[Fulltime] Team Leader - Environmental Maintenance at Community Housing

Tue, 02 Jun 2026 17:00:02 +0100

We are looking for a practical and organised Team Leader to support the delivery of reliable environmental and grounds maintenance services across our neighbourhoods. You will help manage the day-to-day organisation of work, making sure tasks are allocated fairly and completed to the required standards and specifications. You will use your operational experience to monitor quality, maintain accurate digital records and ensure safe working practices are followed at all times.

You will oversee colleagues carrying out grounds, cleaning and landscape duties, supporting them to meet targets and quality expectations. You will monitor the performance of contractors and colleagues, take part in reviews, and recommend changes where needed. The role also includes planning work programmes, checking materials and equipment are available and attending customer meetings when required. You will also support the out of hours service for winter gritting, snow clearance and emergency responses.

As a Team Leader, you will help build a positive and collaborative team culture. You will motivate and guide colleagues, support their development and take part in recruitment and induction. You will help maintain safe working environments by carrying out risk assessments and making sure safe systems of work are followed. If you are organised, confident in decision making and committed to delivering a high-quality service, we would like to hear from you.

A full UK driving licence is required.

Apply

[Parttime] People Business Partner at Rochdale Boroughwide Housing

Tue, 02 Jun 2026 15:00:03 +0100

People Business Partner

Rochdale

£45,471.15 (FTE) / £36,376.92 actual

Permanent, Part Time – 29 hours per week (with flexibility to work over 4 or 5 days)

Are you an experienced, proactive HR professional with the drive to make a difference?

We have a fantastic opportunity for a People Business Partner to join us on our exciting transformation journey, embedding People Partnering within RBH. A true People / HR generalist, you will operate in a business partner model, supported by a People Adviser meaning you will also lead a high-quality people advisory service, working with managers, key stakeholders and teams across the business to create positive business outcomes and people solutions. You will coach, guide and support, delivering training and being integral in the development and review of people policies, procedures and supporting documentation. You will be responsible for managing high-level, complex or escalated employment relations casework including disciplinary, grievance, absence management, change management up to and including tribunal.

As a People Business Partner, you will ensure robust consultation and engagement of unions and colleagues throughout all activities, building strong and productive union relationships. Supported by and working alongside the wider People team, you will ensure successful and strong workforce planning, talent management and analyse and interpret management information using the intelligence to identify trends, patterns and make evidence-based decision which inform future action and intervention.

Successful applicants will be CIPD qualified (level 5) / Associate CIPD membership or have equivalent experience. You will have experience of developing people policies and procedures in line with best practice and feel confident coaching and influencing line managers and business leaders. We are looking for an individual with experience of change management (including redundancy and TUPE) and of working with Trade Unions.

If you are an experienced strategic HR professional looking for a new challenge or a competent and confident People Adviser with the skills and capability to take your next step, this is a great opportunity for you to get involved with a fantastic organisation, which a strong social purpose.

First stage interviews will be held on 15th and 16th June

Apply

[Fulltime] Managing Quantity Surveyor at Lovell Partnerships

Tue, 02 Jun 2026 15:00:03 +0100

Permanent – Full Time – 40hours

We are seeking an experienced Managing Quantity Surveyor to support with delivering strong commercial performance across a portfolio of projects. This role is focused on protecting the company’s contractual and financial position, ensuring effective cost control, accurate reporting, and robust cash management.

Reporting to the Head of Commercial, you will lead key commercial processes including management accounts, forecasts, and monthly project reviews. You’ll bring proven experience in managing sub-contracts and final accounts, ensuring applications, certifications and payments are progressed in a timely and controlled manner.

In this hands-on role, you’ll work closely with project teams, clients and supply chain partners to maximise value, identify opportunities, and promote effective dispute avoidance. You’ll also ensure compliance with commercial standards, health and safety requirements, and company policies.

You will be an effective leader, able to manage, support and develop a team, drive performance, and maintain clear communication across all stakeholders while delivering successful project outcomes.

Benefits

Discretionary bonus, based on business performance.

26 days annual leave

Life Assurance

Pension Scheme, 5% matched, defined contribution scheme

Private Medical Insurance

Sharesave Scheme

Employee Assistance Programme

Salary Sacrifice opportunities exist with our EV scheme, Cycle to Work and Additional Holiday Purchase

Group Discount Scheme

24 Hour Digital GP

As an Investors in People Gold award employer, Lovell is the UK’s leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects.

We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams.

The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all.

Please refer to the Job Description upon completing your application.

Apply

[Fulltime] Retrofit & Asset Surveyor at Amplius

Tue, 02 Jun 2026 15:00:03 +0100

Retrofit & Asset Surveyor

Salary: £42,217 (plus car allowance of £2,750) per year

Contract: Permanent, full time

Your week: 36.25 hours Monday to Friday 9am to 5.15pm

Location: Field-based across Amplius’ Northeast region, predominantly covering the Lincolnshire area.

Join Amplius as a Retrofit & Asset Surveyor and play a key role in improving the quality, safety and energy efficiency of our homes. Working closely with residents and colleagues across Asset Investment, Compliance and Sustainability, you'll provide vital data that supports investment planning, compliance standards and our journey towards net zero.

Snapshot of your role

Carry out stock condition surveys across residential properties, accurately capturing condition data, asset attributes, remaining life information, photographs and hazards.
Complete retrofit assessments in line with PAS 2035 requirements, gathering energy performance and building fabric data to inform retrofit recommendations and cost estimates.
Identify, report and escalate building defects, damp and mould issues, and HHSRS Category 1 hazards in line with organisational procedures.
Undertake mid- and post-works inspections on planned investment programmes, providing feedback on completed works to support quality assurance and contractor performance management.
Maintain accurate, auditable survey records and ensure data is processed promptly and correctly within asset management systems.
Contribute to the continuous improvement of survey processes, data collection methods and the use of digital surveying tools and equipment.
Engage with residents during visits, explaining survey activities, responding to queries and working with colleagues to support investment planning, retrofit projects and funding applications.

What we’re looking for

HNC qualification (or equivalent) in a building or surveying discipline.
Experience carrying out stock condition surveys within residential properties.
Experience inspecting completed maintenance or investment works.
Strong understanding of the Decent Homes Standard, HHSRS and Awaab’s Law.
Experience engaging directly with residents and delivering excellent customer service during property inspections.
Strong technical surveying and diagnostic skills, with the ability to identify defects and assess property condition accurately.
Excellent attention to detail and the ability to record accurate, high-quality data to required standards.
Ability to manage your own workload, travel independently and work collaboratively with colleagues across multiple teams.

DBS clearance, a full UK driving licence, access to your own vehicle and willingness to travel are all essential requirements for this role.

Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

Apply

[Fulltime] Asset Appraisal and Disposals Lead at Alliance Homes Group

Tue, 02 Jun 2026 14:00:02 +0100

Asset Appraisal and Disposals Lead

Portishead with agile working

£45,000 per annum

It’s an exciting time to be joining us. We own or manage around 7,000 homes across North Somerset, Bristol, Bath, South Gloucestershire and in Sedgemoor.

We have a diverse housing portfolio, and we are looking for an enthusiastic and dedicated property specialist to lead and coordinate our full property disposals process, providing high levels of support and guidance while representing Alliance Homes in a positive, professional, and proactive manner.  

You will appraise asset data to identify poorly performing properties and investment opportunities and provide overall coordination of our disposals programme.

The successful candidate will work collaboratively across the organisation to meet corporate goals while ensuring the highest standards of customer care are maintained. You will be responsible for maintaining an effective, accessible, organised and up to date portfolio of documents relating to disposals ensuring that comprehensive records are maintained. 

This is a great opportunity for someone with property experience to make this new role their own.

About You

With the ability to plan, execute, and monitor complex asset disposal projects with tight deadlines, you will have strong technical experience of appraising properties.

With reporting acumen and analytical skills, you can evaluate data, market condition and potential risks to make informed decisions.

Due to the nature of the role, a full driving licence with access to your own vehicle or alternative transport is required.

We review applications when received, so we may close the vacancy early if we find that perfect candidate. If the role interests you, then apply now!

Apply

[Fulltime] Localities Team Manager at Community Housing

Tue, 02 Jun 2026 14:00:02 +0100

Localities Team Manager

Kidderminster, Worcestershire (Hybrid Working)

Up to £42,504.00 per annum

Are you a confident leader who knows how to get the best out of people—and a service? Do you thrive in fast-paced environments where your decisions genuinely improve lives and strengthen communities? 

Community Housing is looking for a Localities Team Manager to lead a passionate team delivering high-quality neighbourhood and housing services. If you have experience of leading a team, care about people, know housing inside out, and can handle complex cases with calm, fair judgement, this is your next role. 

What You’ll Do 

Lead, support, and empower Neighbourhood Coordinators and Enforcement Case Coordinators 
Guide complex casework, safeguarding, and tenancy enforcement 
Build strong partnerships with police, social care, health and community agencies 
Drive service improvement—streamline processes, embed new ways of working, and use data to sharpen performance 
Represent us at multi-agency forums (MARAC, MAPPA, safeguarding panels) 
Champion a consistent, customer-first approach across everything we do

What You Bring 

Solid experience in housing or neighbourhood management 
Strong understanding of tenancy law, ASB, and safeguarding 
A confident people-manager who brings out the best in a team 
Skilled at partnership working and managing challenging situations 
Analytical mindset—comfortable with data, systems, and improving processes 
Resilient, proactive, and solutions-focused

While a CIH qualification is essential for the role, we welcome applications from individuals with strong, relevant experience who are committed to undertaking the qualification in line with the CIH Professional Standards that will come into effect later this year.

Why Join Us? 

You’ll lead a team that truly makes a difference—supporting safer neighbourhoods, preventing homelessness, and helping residents build stable, secure lives. You’ll be part of a collaborative organisation that values respect, professionalism, and doing the right thing for customers every time. 

If you’re ready to step up, lead with purpose, and help shape the future of our localities service, we’d love to hear from you. 

Apply

[Fulltime] Sales Executive – New Homes at Lovell Partnerships

Tue, 02 Jun 2026 13:00:02 +0100

Permanent Contract – Full Time

35 Hours per week (Thursday - Monday)

Are you passionate about providing an excellent customer experience?

We have an exciting opportunity for a positive, self-motivated, compassionate, and committed people person to join our team as Sales Executive– someone to lead the sale of our beautiful new homes in and around Edinburgh.

All our homes have been designed through our customer’s eyes to offer a modern, fresh, and flexible approach. We focus on delighting our customers with a home which matches their lifestyle, and we are looking for the right person to sell our customers their forever home.

Reporting to the Sales Manager / Regional Sales Director, you will be responsible for dealing with sales enquiries, maintaining the COINS/CRM Sales and Prospect workbench, proactively identifying and achieving sales through the Helping Hands and Part Exchange process and preparing reports as required. You will also be responsible for clients from their initial enquiry through the sales process to legal completion.

The successful applicant will have experience in a customer facing sales role, ideally selling new build homes. They will demonstrate a proven track record of achieving sales and excellent customer service and show an ability to work with our customers sensitively and patiently to develop trusting relationships which support the whole customer journey and 5* experience in purchasing their new home.

Achieving excellent results via customer satisfaction and the whole 'Customer Experience' in compliance with the ‘New Homes Code’ Lovell Sales Policies and Procedures is essential and delivering excellent customer satisfaction will be rewarded.

Having your own transport and a full driving licence is essential.

Benefits

Bonus entitlement based on performance KPIs

Holidays – 26 days pro rata

Life Assurance

Pension

Private medical insurance

Ability to purchase additional holiday

Access to discount portal

Cycle to Work scheme and the Lovell Way to EV

Digital GP

Employee assistance programme

Sharesave scheme

Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams.

The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, to challenge the status quo whilst working as a team to achieve our goals, we always do the right thing and make Lovell a great place to work for all.

Apply

[Fulltime] Communications Officer at One Manchester

Tue, 02 Jun 2026 12:00:02 +0100

Communications Officer

£32,727.10 per annum
Manchester - Agile

1x Permanent, Full Time

1x 10 Months Fixed Term Contract, Full Time

Closing Date: 4th June 2026.

Support our communities. See the difference you can make in our city.

At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth.

We have an exciting position available for Communications Officer to join us!

As a Communications Officer at One Manchester, your main responsibility will be to deliver effective campaigns by creating compelling copy and content, developing marketing materials, and producing engaging video content.

You will work closely with the communications management team and collaborate with colleagues across the organisation to deliver clear, consistent and engaging communications. The role also includes shared responsibility for maintaining and updating One Manchester’s website and social media channels, monitoring and responding to online enquiries and comments and supporting the coordination of events and community engagement activities.

What we’re looking for:

Bachelor’s degree in Communications, Marketing, Journalism, or a related field
Demonstrable experience in copywriting and content creation for various platforms and formats
Experience managing websites and social media content
Proficient in video production and editing software.
Familiarity with analytics tools and ability to analyse data to inform decision-making
Strong communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels.
Excellent organisational skills
Creative and innovative approach to developing engaging content

Why take up the challenge with One Manchester? This really is a great place to work. We’ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we’re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city.

If this sounds like you then apply today, we’d love to hear from you!

We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That’s not to say it’s not one our key priorities, it’s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We’re constantly evolving as a business to ensure we’re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in.

Apply

[Fulltime] Former Tenancy Arrears Officer at The Joseph Rowntree Foundation

Tue, 02 Jun 2026 12:00:02 +0100

*Please note that we do not currently offer any Tier 2 sponsorship*

Temporary – 12 months Fixed Term Contract, Full Time (35 hours per week)

Ready to make a real impact? Join us as a Former Tenant Arrears Officer and help us tackle outstanding debt that makes a difference to our communities.

Joseph Rowntree Housing Trust (JRHT) is seeking a highly motivated and resident focused individual to join our excellent Neighbourhoods teams to support with the recovery of Former Tenant Arrears.

About the Role

Join us in a role where every conversation counts. You’ll be responsible for recovering rent, service charges, and repair costs from former tenants while working with them to build sustainable repayment plans and strengthen their budgeting skills.

In this vital position, you’ll support our Income Collection Team Managers in auditing former tenant debt and reducing arrears at the point of tenancy termination. By working hand‑in‑hand with Rent Officers and our repairs and maintenance teams, you’ll help create a clear, joined‑up strategy for tackling bad debt.

You will:

Analyse resident feedback to identify trends, risks and opportunities.
Prepare clear, insightful reports for managers and leadership teams.
Work with service teams to turn insight into meaningful service improvements.
Coordinate improvement actions arising from complaints and survey results.
Lead CSAT and insight meetings to monitor performance and drive change.
Support our “You Said, We Did” approach to demonstrating impact.
Champion a resident‑first culture across the organisation.

About You

We’re looking for someone who is:
Confident analysing both qualitative and quantitative data.
Skilled at translating insight into practical actions.
An excellent communicator able to work collaboratively with teams.
Comfortable facilitating discussions and supporting service reviews.
Highly organised with strong attention to detail.
Passionate about improving resident experience and using evidence to drive decisions.

Why JRHT?

At JRHT, we are guided by our core values:
We’re built on trust
We show we care
We make a difference

JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.

Apply Now

If you’re excited by the opportunity to shape services and amplify resident voice, we’d love to hear from you. To apply, please complete the online application.

Closing date for applications is 7th June.

Interviews will take place week commencing 15th June.

Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received.

Additional Information

We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.

Our commitment to Equality, Diversity and Inclusion

At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty.

As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.

We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.

Apply

[Fulltime] Regional Sales Executive – New Build Homes at Lovell Partnerships

Mon, 01 Jun 2026 18:00:02 +0100

Permanent

Full Time - 37.5 hours per week working Thursday to Monday (9.30am to 5.00pm)

We have an exciting opportunity for a positive, sales-driven, self-motivated, and committed people person to join our team – someone to support the existing sales team in the sale of our beautiful new homes across the East Midlands.

Working closely with the Regional Sales Manager / Regional Sales Director, you will take ownership of the full customer journey, confidently applying the four stages of selling—Meet & Greet, Qualify, Demonstrate and Close—to create a seamless and engaging experience that maximises every sales opportunity.

You will be responsible for managing all sales enquiries efficiently, ensuring a high conversion rate from initial enquiry through to reservation, and proactively identify and secure sales opportunities through initiatives such as Helping Hands and Part Exchange, while maintaining accurate and up-to-date records on COINS/CRM Sales and the Prospect Workbench.

You will take ownership of your sales performance, ensuring contract exchanges and legal completions are achieved in line with agreed targets, while maintaining control of the sales process through recommended solicitors and independent financial advisors.

This is an exciting opportunity for a motivated sales professional who thrives in a fast-paced environment, is committed to delivering quality in everything they do, and is eager to play a key role in driving the success of a leading new homes provider.

As our Sales Executive, you will have experience in a customer facing sales role, ideally selling new build homes, and will have a good understanding of the house purchase process.

You will demonstrate good administration skills and have a proven track record of achieving sales whilst providing excellent customer service. You’ll be comfortable working under your own initiative and will work with our customers sensitively and patiently in order to develop trusting relationships which support the whole customer journey and 5 * experience in purchasing their new home.

Having your own transport and a full driving licence is essential.

Benefits

Bonus entitlement based on performance KPIs

Holidays - 26 days (pro-rata)

Life Assurance

Pension

Private medical insurance

Ability to purchase additional holiday

Access to discount portal

Cycle to Work scheme and the Lovell Way to EV

Digital GP

Employee assistance programme

Sharesave scheme

Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams.

Apply

[Contract] Service Manager, Governance and Compliance at Cross Keys Homes

Mon, 01 Jun 2026 15:00:02 +0100

Service Manager, Governance and Compliance

£64,113 - £67,488 per annum

Peterborough/Remote (with occasional travel as required)

Full Time – 9.00am – 5.00pm Monday – Friday

18‑month Fixed Term Contract (with potential to extend)

Here at CKH we’re looking for an experienced and proactive Service Manager, Governance & Compliance to join our Corporate Services directorate on an 18‑month basis with potential for extension.

This is a senior, organisation-wide role with responsibility for governance, regulatory compliance and data quality. You’ll lead a small specialist team and work closely with the Board, executives and senior leaders to ensure we meet our legal and regulatory obligations while continuously improving how we manage and use data.

In this role, you will:

Lead and manage the Governance & Compliance team, ensuring delivery of a high-quality, professional service.
Act as the organisation’s internal lead on governance, regulatory and legal compliance, embedding a culture of best practice and continuous improvement.
Ensure compliance with relevant legislation and regulation, including housing regulation, data protection and GDPR.
Manage the effective administration of the Group Board and committees, ensuring adherence to Standing Orders and statutory requirements.
Maintain governance, legal and compliance registers, supporting the Company Secretary function.
Oversee relationships with external legal providers and represent the organisation at relevant sector forums.
Lead on data governance and data quality, developing and embedding standards, policies and frameworks across the organisation.
Ensure data is handled securely, accurately and in line with regulatory and legislative requirements.
Lead the Data Subject Access Request process and emerging access to information requirements.
Produce high-quality reports and analysis for senior leaders, Board and regulators.
Lead and support projects that strengthen governance, compliance, record keeping and assurance.

We’re seeking someone who brings:

Significant experience in governance, compliance, regulatory affairs and/or data governance.
Strong knowledge of data quality, data governance, data protection and GDPR.
Experience drafting, reviewing and implementing policies and procedures.
Proven leadership skills, with the ability to influence and challenge constructively at senior levels.
Experience working with Boards, committees and senior stakeholders.
Excellent communication skills, with the ability to present complex information clearly.
A track record of driving improvement, assurance and value for money.

Desirable:

Experience in the social housing sector and understanding of housing regulatory and consumer standards.
Experience organising and minuting formal governance meetings.
Project management qualifications and experience.

Qualifications

Degree or equivalent professional qualification (e.g. Law, Governance, Business) or demonstrable senior-level experience.
Project or programme management qualification (e.g. PRINCE2) is desirable.

If you have the experience and drive to help us achieve our vision, we’d love to hear from you!

We reserve the right to close this advert early if sufficient interest is received. Therefore, if you are interested in the role, we encourage you to apply without delay!

Apply

[Fulltime] Resident Service Associate (Lettings & Tenancy at Great Places

Mon, 01 Jun 2026 14:00:02 +0100

Resident Service Associate (Lettings & Tenancy Management)

Location: Head Office - Didsbury

Salary: £33,055

Our Resident Service Associate will support the Lettings Manager in the delivery of a high quality lettings and management service to our exciting portfolio of developments offering apartments under the Rent to Buy model, focusing on resident and community wellbeing.

For over 20 years, Plumlife have been helping buyers with affordable homeownership while also providing high-quality sales and marketing, facilities management and lettings services to developers, local authorities and property companies. As well as selling hundreds of properties a year, we manage over 6,000 homes too.

As a profit-for-purpose organisation, community is at the heart of everything we do and we’re led by a purpose to help people and create great places to live.

What you’ll be doing

Support the marketing, letting and ongoing management of apartments, working closely with the marketing team to attract and retain residents
Manage day-to-day lettings across a patch of properties, including advertising, maintaining listings, conducting viewings, applicant processing, tenancy sign-ups and deposit handling
Carry out pre- and post-tenancy inspections, periodic property checks and ensure any follow-up actions are completed
Build strong relationships with residents, providing a welcoming, safe and supportive experience
Keep up to date with our offer and the wider market, confidently communicating this to prospective residents
Monitor property standards, ensuring repairs (responsive, planned and void) are delivered to a high quality, on time and within budget
Inspect communal areas regularly and report any issues
Support wider team activity, including rent arrears follow-up, raising purchase orders and contributing to reporting
Plan and deliver resident engagement events that help build community

What we need from you

You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects.
A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
A passion to advocate on behalf of people and communities
A commitment to work in partnership with others for the benefit of Great Places
A commitment to continuous learning and improvement
Ability to work flexibly and when needed outside normal working hours to ensure service continuity
An ability to work in uncertainty.

What you’ll need

Experience in Rent to Buy, market rent or estate agency
Strong attention to detail, delivering a smooth and positive customer journey
Ability to manage time effectively across multiple sites and priorities
Good ICT skills and confidence using systems
Understanding of marketing approaches for promoting developments
A proactive, organised team player who can use their initiative
Ability to work to deadlines and perform well under pressure
Flexibility to support the wider team when needed
The ability and willingness to work evenings and weekends, particularly during initial letting periods and to meet customer needs
Flexibility to work across developments and from our Head Office in Didsbury as required
Full driving licence and access to a vehicle
This role is subject to a basic DBS check

What we give you in return for your hard work and commitment

Pension ¦ DC scheme (up to 10% contribution from both colleagues and Great Places)
WPA ¦ Healthcare scheme starts at no contribution level with £1250 of savings available per year (option to increase & add family members)
Ways of Working¦ We offer some hybrid and flexible working
Annual leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays
Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’
Professional fees ¦ The business pays the cost of one professional role related membership fee for each colleague
The Market Place ¦high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
Wage Stream ¦ You can access savings opportunities and early access to wages
Health and Wellbeing Initiatives ¦ Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing

At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.

Closing date: 11th June 2026

Shortlist date: 12th June 2026

Interview date: TBC

Apply

[Fulltime] Compliance Customer Liaison Officer at Peaks & Plains Housing Trust

Mon, 01 Jun 2026 14:00:02 +0100

Compliance Customer Liaison Officer

Macclesfield

£32,000 per annum

37 Hours per week

We’re a housing provider in Macclesfield with over 5,000 properties across East Cheshire and the surrounding areas. We’re ambitious with plans to build more homes, regenerate local areas and invest in our properties. We provide housing to those in housing need and aim to be a great landlord for our customers.

A fantastic opportunity has arisen for a Compliance Customer Liaison Officer to join our team.

The key responsibilities of the role will be to assist the Compliance team by providing an effective and efficient customer liaison service, acting as a main point of contact for residents in relation to statutory and planned compliance activity, (for example gas safety, electrical safety, fire safety and other property compliance requirements), with a particular focus on engaging customers and securing access to hard-to-access properties.

You will also support the planning, coordination and delivery of compliance programmes, driving high levels of tenant satisfaction through proactive communication, education and reassurance regarding compliance requirements.

This role is expected to be office and site based, with a minimum of one day per week working from our office and a minimum of one day per week working on site (subject to service need).

We can offer you:

29 days holiday per year plus birthday leave and Bank Holidays

A great pension scheme that’s tailored to suit your needs

A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts.

Training and development opportunities – let us help you reach your career goals.

A modern office with a friendly working environment

Scope for some agile working (homeworking) and flexibility of working hours balanced with operational needs.

To succeed you will have customer facing experience alongside experience of liaising with contractors and/or operatives to coordinate appointments, access and customer communications. In addition, you will have experience of supporting the delivery of compliance programmes, (e.g., gas, electrical, fire safety) and/or planned operational activity. Excellent communication and administrative skills are required, along with the ability to analyse data and produce reports.

For full Requirements of the role please see the job description attached to the advert.

Our values are at the core of everything we do, so we are looking for someone who’s values align with ours and will embed these too!

Closing Date: Tuesday 9th June 2026

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[Fulltime] Communications and Engagement Business Partner at Nottingham Community Housing Association Ltd

Mon, 01 Jun 2026 14:00:02 +0100

Communications and Engagement Business Partner

Nottingham

£36,257 - £40,003 per annum

Join us and help shape how we connect, engage and inspire.

At NCHA, we believe great communication is at the heart of delivering great services. This is a rare and exciting opportunity to join our housing association in Nottingham as a Communications and Engagement Business Partner, where you’ll play a key role in strengthening relationships with customers, colleagues and stakeholders through clear, creative and impactful communications.

About the role

As our Communications and Engagement Business Partner, you’ll lead the development and delivery of proactive, consistent internal and external communications that protect and enhance our reputation while supporting organisational priorities.

Working closely with teams across NCHA, you’ll provide expert advice and hands-on support to plan and deliver high-quality PR, communications and engagement campaigns that make a real difference.

What you’ll be doing

Acting as a trusted advisor to teams, shaping effective and creative communication strategies
Supporting crisis communications and acting as the second point of contact for media enquiries
Telling NCHA’s stories to our audiences and and managing PR activity
Leading the planning and production of key corporate communications and events (newsletters, magazines, conferences and Town Hall calls)
Overseeing and improving intranet content through regular audits and performance insights, ensuring strong user engagement
Planning and delivering impactful, measurable communication campaigns

What you’ll have

Significant experience in a communications or public relations role
A proven track record of delivering creative, successful campaigns
Strong digital content management skills (intranet, newsletters, survey tools)
Experience delivering a range of events
Excellent stakeholder management and relationship-building skills
Strong written, verbal and analytical communication skills

You’ll also share our values, bring fresh ideas, and be excited to challenge and improve how we communicate.

If you’re a confident, creative and motivated communications professional who thrives in a fast-paced environment and is passionate about making a difference, this is the role for you.

Why join NCHA?

You’ll be part of a forward-thinking, ambitious communications team where your ideas and creativity are genuinely valued. In this role, you’ll have the opportunity to shape communications that make a real difference to our customers and communities, all while working in a supportive, collaborative workplace that offers flexible working.

Want to make a difference?

If you’re ready to bring energy, creativity and expertise to a role where your work truly matters, we’d love to hear from you!

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[Fulltime] Housing Officer at Amplius

Mon, 01 Jun 2026 13:00:02 +0100

Housing Officer

£38,746.40 (plus car allowance of £2,750) per year

Hybrid - Peterborough

Permanent, Full Time

Salary: £38,746.40 (plus car allowance of £2,750) per year

Contract: Permanent, full time

Your week: 36.25 hours Monday to Friday 9am to 5.15pm

Location: Hybrid with a weekly presence in our Peterborough office. This role requires travel in and around the Peterborough area.

Snapshot of your role

Manage a portfolio of tenancies, ensuring compliance with agreements, policies, and relevant legislation.

Handle a caseload of complex tenancy and neighbourhood issues, including enforcement and compliance-related cases.

Minimise voids and support efficient re-letting of properties while maintaining high standards.

Carry out pre-tenancy interviews and provide ongoing support to help customers sustain their tenancies.

Monitor and improve estate standards, including communal areas, grounds maintenance, and safety compliance.

Build strong relationships with local authorities, police, and community partners to address local issues and improve neighbourhoods.

Maintain accurate case records, ensure GDPR compliance, and meet performance targets while managing your own workload.

What we’re looking for

CIH Level 3 qualification, or willingness to work towards it.

Proven experience in estate and neighbourhood management within a housing environment.

Experience of managing people, including providing direction and performance support where required.

Strong understanding of housing regulation and the ability to apply this in practice.

Experience of building effective relationships with local authorities and external partners.

Confidence using housing management systems and maintaining accurate records.

Ability to work flexibly across a large geographical area and prioritise a varied workload.

A collaborative, resilient approach with the ability to remain calm and effective when handling complex situations.

DBS clearance, a full UK driving licence, access to your own vehicle and willingness to travel are all essential requirements for this role.

Please read the attached Job Description before applying so you get the full scope of the role.

You can read about our colleague benefits here - Amplius colleague benefits

Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Closing: 7 June

Interviews in Peterborough: 12 June

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

The Company

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[Fulltime] Head of Income at Two Rivers Housing

Mon, 01 Jun 2026 13:00:02 +0100

Head of Income

£52,994.05 per annum

Newent - Gloucestershire

Full-Time

Permanent

Come and make a real difference as our Head of Income!

Everyone should have a warm, safe, affordable home. As our Head of Income, you’ll play a key role in making this a reality for thousands of families in Gloucestershire and the surrounding areas.

You’ll be part of the senior management team, leading high-quality lettings, income collection and service charges teams and delivering plans to support our Customer and Digital Strategies. You’ll take ownership for the success of your teams as they support tenants in the important journey of moving home, setting tenants up for success in their homes, manage a range of tenancy accounts, and support tenants that fall into arrears with an aim to keep them in their homes.

Driving a culture of accountability and visibility you’ll inspire your teams to put tenants at the heart of what they do and help build trusted relationships.

What you’ll bring to our team

As a member of the Senior Management Group, you’ll identify and mitigate risks, ensuring that we meet our legal, compliance and regulatory obligations in your area of expertise. You’ll be able to recognise areas for improvement and regularly review and develop your teams’ policies and procedures. You’ll deliver ambitious plans and effectively manage your budget to ensure Value for Money.

What we are looking for

· Strong understanding of income, service charges and lettings, including tenancy management is essential. (minimum of three years).An experienced senior manager, who has led multi-disciplined teams.

· Highly developed skills in tenancy management for all tenure and lease types.

· Excellent people management skills

· A clear understanding of safeguarding in relation to vulnerable adults and children.

· Excellent strategic and analytical skills.

Qualifications

· Chartered Institute of Housing qualified or equivalent.

· Evidence of continued professional development.

· Full UK driving license with access to a vehicle insured for business purposes.

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[Fulltime] Head of Asset Intelligence - Housing at Amplius

Mon, 01 Jun 2026 12:00:02 +0100

Head of Asset Intelligence - Housing

£81,445.19 (plus car allowance of £5,943.35) per year

Hybrid - Milton Keynes, Rushden, Peterborough or Boston

Permanent, Full Time

As Head of Asset Intelligence, you will lead the function that underpins how we understand our homes and decide where to invest.

You will bring together stock condition, repairs, energy and customer insight to create a single, trusted view of asset performance. From that, you will shape how we prioritise investment, challenge assumptions and ensure decisions are grounded in clear evidence and understood trade-offs.

You will play a critical role in determining what gets delivered, where and why.

This is a role for someone who is comfortable operating at both strategic and operational levels. Someone who can work with complexity, bring clarity, and influence decisions through insight and collaboration.

Salary: £81,445.19 (plus car allowance of £5,943.35) per year

Contract: Permanent, full time

Your week: 36.25 hours, Monday to Friday 9am to 5.15pm

Location: Hybrid with a weekly presence in either our Milton Keynes, Rushden, Peterborough or Boston office

Why this role matters

We are fundamentally rebalancing how we invest in our homes.

Historically, investment decisions across the sector have often been driven by lifecycle assumptions, programme cycles or funding constraints. While these remain important, they do not always lead to the best outcomes for customers or the most effective use of resources.

At Amplius, we are shifting toward a more targeted, evidence-led approach. One that focuses investment where it will have the greatest impact on reducing failure demand, improving customer outcomes and strengthening long-term asset performance.

To do that, we need a clearer, more reliable understanding of our homes and how they behave over time. We need to move beyond a traditional approach to asset management and use our data as the foundation for better interventions and longer-term decision-making. This role is central to that shift.

What success looks like

Success in this role will not be measured by the quality of reporting, but by the quality of decisions.

Within the first 12–24 months, we would expect to see:

A clear, trusted and consistently used view of asset performance across the organisation

Investment programmes that are more targeted, with a visible shift toward addressing properties driving disproportionate cost and poor outcomes

Stronger alignment between asset intelligence, financial planning and delivery

A reduction in avoidable failure demand through better timing and targeting of interventions

Increased confidence from Executive, Board and Regulator in how investment decisions are made and justified

Who we are looking for

We are looking for someone who can think clearly, work with complexity and influence decisions.

You may come from housing, but you do not have to. What matters is your ability to use data to understand asset performance, identify what really drives cost and outcomes, and support better investment decisions.

You will be comfortable challenging assumptions, asking difficult questions and bringing a structured, evidence-based approach to prioritisation.

Above all, you will be focused on impact. Not just producing insight, but ensuring it is used.

Who we are

Amplius is a newly formed organisation, bringing together two established housing providers with a shared ambition to deliver better outcomes for our customers and communities. With over 37,000 homes spanning from Kent to Lincolnshire, we are at a pivotal point in shaping how we manage, invest in and improve our homes for the long term.

Like much of the sector, we are operating in an environment of increasing cost pressure, rising customer expectations and a rapidly evolving regulatory and sustainability landscape. Against this backdrop, we are clear that how we invest in our homes needs to change.

This is not about doing more of the same. It is about making better decisions.

Closing date: 21 June

Phone screening: 3 July

Interviews: 8 July

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any queries please contact the Amplius Talent Team and we’ll be happy to assist you.

The Company

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