MyDiversity Jobs

[Fulltime] People Services Administrator at St Lukes Hospice Plymouth

Sun, 02 Aug 2026 16:00:02 +0100

People Services Administrator

£25,738 per annum

Plymouth

37.5 hours per week

Full-Time

Permanent

At St Luke’s Hospice, our people make everything we do possible. We are looking for an exceptional People Services Administrator to join our small, friendly and busy People Services team.

This is a varied and important role at the heart of the organisation. You will support the employee and volunteer lifecycle from recruitment and onboarding through to payroll administration, record keeping, compliance checks and general People Services support. You will help keep key processes moving, maintain accurate people data and provide a professional, responsive and helpful service to managers, staff, volunteers and candidates.

About you

We are looking for someone who is not only an excellent administrator, but someone who genuinely enjoys helping people and providing a first-class service.

You will be highly organised, efficient and detail-focused, with the ability to work quickly and accurately in a busy environment. You will be confident communicating with people at all levels, comfortable managing a varied workload and able to handle confidential information with discretion and professionalism.

This role would suit someone who is approachable, conscientious and proactive, with a positive “can do” attitude. You will enjoy finding solutions, improving processes, using systems effectively and supporting colleagues across the organisation.

What you’ll be doing

You will:

· Support recruitment administration, onboarding and new starter processes

· Communicate professionally with candidates, managers, staff and volunteers

· Prepare letters, contracts and employment documentation

· Maintain accurate employee and volunteer records

· Support payroll, benefits and contractual administration

· Carry out and monitor recruitment compliance checks, including right to work, references, DBS checks where applicable and professional registration checks

· Support absence recording, reporting and routine People Services queries

· Help improve systems, processes and the overall employee and volunteer experience

What we’re looking for

You will bring:

· Excellent administration skills

· Strong attention to detail and accuracy

· Good organisational skills and the ability to manage competing priorities

· Confident written and verbal communication skills

· A professional, friendly and customer-focused approach

· Strong IT skills, including Microsoft Word, Excel, Outlook and Teams

· Confidence using databases or digital systems

· The ability to maintain confidentiality and handle sensitive information appropriately

· A positive, flexible and supportive approach to working as part of a team

Experience in HR, recruitment, payroll, charity, healthcare or volunteer administration would be helpful, but what matters most is that you are accurate, organised, proactive and committed to providing an excellent service.

Why join us?

You will be joining a supportive, values-led organisation where the quality of our people processes makes a real difference to the experience of our staff and volunteers. At St Luke’s, we are guided by our values of Compassion, Respect, Integrity and Professionalism, and we are committed to creating a workplace where everyone is treated with dignity and respect.

How to apply

If you are a confident and capable administrator who takes pride in getting things right and enjoys supporting people, we would love to hear from you.

Closing date: 11:59 Sunday 9 August 2026

First interview date: Monday 24 August

Second interview date: Wednesday 26 August

St Luke’s Hospice is committed to equality, diversity and inclusion and welcomes applications from people with a range of backgrounds and experiences. We are committed to creating a workplace free from discrimination, bullying, harassment and victimisation.

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[Fulltime] HR Trainee (Part Time 25 hrs) at IRIS Recruitment

Sun, 02 Aug 2026 16:00:02 +0100

HR Trainee (Part Time 25 hrs)

Manchester or Slough, UK

Competitive + Bonus

Permanent, part time

At IRIS, we exist to simplify the lives of businesses, schools and organisations by providing software solutions and services that enhance compliance, efficiency and accuracy. Our technology gives customers the confidence to focus on what matters most, knowing their critical operational processes are supported by trusted solutions.

As one of the UK's largest private software companies, we've been delivering innovative solutions to businesses, charities, schools and public sector organisations for over 40 years. Our software supports thousands of organisations every day, helping them stay compliant, improve productivity and achieve their goals.

The Opportunity

We're looking for a highly organised and detail-oriented HR Administrator (Level 1) to join our Education HR Consultancy Team on a part-time basis (25.5 hours per week).

This is an excellent opportunity for someone looking to build or further develop their HR career within a supportive and growing consultancy environment. You'll work closely with our HR Consultancy Manager and HR Consultants, supporting schools and education clients through the delivery of high-quality HR administration services.

What You'll Be Doing

Producing contracts of employment, offer letters and HR documentation for education-sector clients using established templates.
Reviewing client information to ensure documentation aligns with agreed terms and conditions.
Advising clients on contract clauses where appropriate and escalating complex queries to the wider HR team.
Uploading and managing HR documentation in line with agreed service level agreements.
Supporting the HR Consultancy Manager and HR Consultants in delivering an effective HR service across the client base.
Assisting with the development and continuous improvement of our Contracts & Document Management system.
Working collaboratively with internal Payroll and VERA teams to support shared clients.
Contributing ideas to improve processes, service delivery and the effective use of technology.
Maintaining accurate records and ensuring confidentiality at all times.
Keeping up to date with employment legislation and HR best practice through training and continuous professional development.
Providing general administrative support and undertaking ad hoc duties as required.

What We're Looking For

Strong attention to detail and the ability to produce high-quality, accurate documentation.
Excellent organisational and time management skills.
Strong customer service skills with the ability to build positive relationships with clients and colleagues.
High level of IT proficiency, particularly in Microsoft Word, Excel and PowerPoint.
Ability to manage competing priorities and work to strict deadlines.
Excellent written and verbal communication skills.
A proactive and self-motivated approach, with the ability to work independently and as part of a team.
Strong problem-solving abilities and a willingness to learn.
A professional, confidential and customer-focused mindset.

Desirable Skills & Experience

Willingness to study towards a CIPD qualification if not already held.

Why Join IRIS?

Join a highly regarded HR Consultancy team supporting schools and education organisations across the UK.
Develop your HR knowledge and consultancy skills in a varied and rewarding role.
Gain exposure to a wide range of employee lifecycle activities and HR processes.
Receive ongoing training and development, including support towards professional qualifications.
Be part of a collaborative team that values customer service, continuous improvement and innovation.

Apply

[Parttime] HR Administrator at The Wildlife Trusts

Sun, 02 Aug 2026 12:00:02 +0100

HR Administrator

Abbey Foregate, Shrewsbury

£18,213 - £19,105 per annum (FTE £30,355 - £31,841) + 7% pension contribution

Permanent, Part Time (21 hours per week)

Closing date – 12pm on 7th August 2026

Interview date – 27th August 2026

The Trust has grown significantly in recent years, benefitting from a strong leadership team and organisational structure, positioning us to deliver the best possible outcomes for nature and the Shropshire community.

Our HR strategy focuses on strengthening employee engagement, manager coaching, supporting employee learning and development and expanding wellbeing initiatives across the Trust. We are also exploring opportunities to align our ways of working with those of The Wildlife Trusts (TWT) nationally.

What you will be doing:

This newly created role is responsible for providing efficient and effective administrative support across day-to-day people activities and processes, ensuring they are delivered accurately and in line with Trust policies and procedures.

The role supports the full employee lifecycle, including recruitment and selection, onboarding, training & development, DBS checks, employee records management and leaver processes, helping to provide a positive and professional experience for employees at every stage of their journey with the Trust.

You will get to know all teams at Shropshire Wildlife Trust (SWT), understand their roles and how they operate. You’ll also establish an effective working relationship with HR counterparts leads in TWT and other Wildlife Trusts to share best practice.

About you:

We are looking for an enthusiastic and empathetic HR professional to join our team and support us on our journey towards a thriving natural world.

You will be committed to maintaining the highest standards of confidentiality and discretion, with a proactive and adaptable approach to your work. You'll have exceptional attention to detail, strong organisational skills and the ability to manage a varied workload, responding positively and effectively to changing priorities. You will also be willing to provide administrative support across the organisation as needed, working collaboratively to help the Trust achieve its goals.

We are looking for:

CIPD qualified to Level 3, with demonstrable experience of HR administration and policy advice.
A good understanding of HR legislation and experience in applying policies/procedures.
The ability to build and maintain strong working relationships across an organisation.
The ability to effectively and confidently communicate complex ideas and information to a range of audiences.
Excellent IT skills with a high proficiency in including Word, Excel, PowerPoint and email.
Good written communication, able to produce clear, accurate and inclusive materials.

You will be required to work on Monday and Thursday. The third day can be agreed at appointment.

The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible.

Why work for us - benefits we offer:

25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff)
Salary sacrifice benefits such as Cycle to work and EV purchase
Life assurance
Generous pension - company contribution 7%, employee contribution 3%
Enhanced Sick Pay
Flexible working policy
Employee Assistance Programme
Staff discounts
Employee away days
Enhanced pay for maternity and adoption leave
Coaching
Support with training and development to assist career progression
Inclusive & supportive work atmosphere

About us:

Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues.

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[Parttime] Human Resources Assistant/System Administrator at CHS Group

Sun, 02 Aug 2026 12:00:02 +0100

Human Resources Assistant/System Administrator

£31,227.25 FTE which equates to £24,981.80 for 28 hpw

Cambridge

Part-Time / Permanent

28 hours a week, working pattern to be agreed with successful candidate but ideally to be worked over 4 days.

The option for hybrid working is available (working from home and minimum 1 day per week at head office based in Histon) to support work life balance, whilst meeting the requirements of the role.

We are looking for a Human Resources Assistant/System Administrator to join our established warm and friendly HR Team.

What you’ll do

Recruitment

· Assist our HR Advisors in providing advice and guidance to hiring managers in respect of all recruitment issues.

· Responsible for the end to end recruitment and selection cycle, from placing adverts, supporting with interview arrangements and testing; onboarding; completion of pre-employment checks including right to work, DBS, occupational health clearance and obtaining satisfactory references. Liaising with hiring managers on status.

HR Metrics and reporting

· Prepare statistics on HR business information and any other regular and ad-hoc reports that are required for line managers, Senior Management, the Board.

HR Administration

· Preparation of employee correspondence, including contractual and rota changes, maternity and other leave.

· Maintain and update the Human Resources Information System (Cascade) and manual employee records.

· Administer DBS renewals, leavers, annual processes including appraisals and disclosure of interest.

· Provide support with both internal and external audits.

· Assist the Executive Director, Corporate Services with Employee Forum meetings, taking meetings notes for circulation.

System Administration

· Ensure all new accounts are set up with appropriate access to Cascade and Networx in accordance with agreed protocols.

· Resolve internal Cascade and Networx issues and raise helpdesks tickets as required.

About You

· CIPD Level 3 Foundation Certificate in People Practice or equivalent experience.

· Ability to undertake a complex range of tasks, organise and prioritise work to ensure deadlines are met, with excellent attention to detail.

· Excellent oral and written communication skills, with a professional manner at all times.

· Proficient in Microsoft Office (Word/Excel/Outlook) and HR/Recruitment databases, with experience of producing reports.

· Experience of working in a busy and varied administration role or in a HR Department.

Benefits

- Employee discount scheme (retail, leisure, gym membership and fitness equipment)

- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)

- Employee Assistance Programme

- Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning

- Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.

- Cycle to work scheme (salary sacrifice)

- One day off a year to volunteer for a charity of your choice

- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service

- Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)

- Company sick pay

- 58p per mile business mileage allowance

- Refer a friend scheme (£250)

- Contributory pension scheme, which both you and CHS contribute to

- Enhanced maternity and paternity leave

- Flexible Working Policy

- Full induction

- Comprehensive free training and development opportunities with paid time off

- Free DBS (for relevant posts)

- Free onsite/nearby parking

- Hybrid Working Policy

- Flexitime

For an informal chat about the post, please contact

Cheryl MacDonald, HR Manager on 07718 325370 or Dawn Bozok, HR Advisor on 07921 234843.

Closing date: Thursday 6 August 2026

Interview Date: Thursday 13 August 2026

Apply

[Fulltime] Assistant Director of People at Chime Housing

Sat, 01 Aug 2026 17:00:01 +0100

Assistant Director of People

Watford
Salary: £80,000 - £90,000

Permanent 37 hours per week

The Vacancy

We are looking for a leader who is excited by change and motivated by the opportunity to shape the future of workforce experience across our organisation.

Chime Housing is a Community Gateway housing association with over 13,500 homes across Hertfordshire and the surrounding areas. Our core focus is on providing good-quality places to live for lower-income households, and most of our homes are for social and affordable rent. We were formed in June 2026 through the merger of Thrive homes and Watford Community Housing, two well-respected housing associations with shared values, ideas and geography. As a Community Gateway, we’re committed to putting our residents at the heart of everything we do. As well as working closely with residents to make sure, we’re delivering excellent services; we encourage them to become members so they can vote and make decisions which help to shape what we do.

Introduction to the role

This newly formed role will take responsibility for all People and HR matters across the organisation. As a member of the Leadership Team, you will help us to achieve our strategic aims and objectives by actively contributing to corporate decision-making, policy formulation and business development. You’ll ensure that robust controls are effectively operated across performance management and employee relations while embedding a culture of wellbeing, support and development.

Role purpose

Reporting to the Chief People & Governance Officer, you will lead a Human Resources team of 10 people, bringing together two teams from legacy organisations, to provide a harmonised and comprehensive service for the entire employee lifecycle.

To support engagement and retention, you will form a strong relationship with our Colleague Forum to deliver a competitive colleague reward offer that is externally benchmarked and regularly communicated to new and existing employees.

You will support the Group in achieving its corporate diversity and inclusion initiatives, and work with all areas of the business to champion inclusivity and equality.

To ensure the standard of the HR service is measured, you will gather and monitor relevant feedback and performance indicators, reporting to key parties and taking remedial action as necessary.

What’s the role?

Key Accountabilities:

Providing strong strategic and operational leadership and direction to ensure effective and efficient delivery of the full range of services within HR; including business partnering, talent management, organisational development and reward management
Delivering workplace wellbeing, equity, and staff engagement initiatives
Leading on structural transformation, workforce planning, and employment policy implementation
Leading, monitoring and delivering complex projects on time within budget, whilst achieving stated outcomes
Driving continuous improvement and innovation in HR practices, to influence positive change from all aspects of the employee journey
Proactively lead and provide solutions to workforce challenges, in accordance with the organisation's strategic aims and objectives

What are we looking for?

Essential:

CIPD Accreditation (Level 7)
In-depth knowledge of employment legislation including TUPE
Experience of influencing at a senior level
Able to think and act independently
Expertise in workforce equality, employee engagement, and organisational change
A passion for creating inclusive workplaces where everyone can belong and succeed
Excellent communication, reporting and stakeholder management skills.
Strong analytical capability, both in budget management and when using data to drive insight and improvement
Energy and enthusiasm for change, including the opportunity created by merger
Strong empathy and sensitivity to the needs and experience of both individuals and groups

What can we offer you?

28 days’ annual leave (pro rata)
Employer pension contribution of up to 11%
Development opportunities
Comprehensive employee rewards scheme

How we work

We embrace agile working blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly.

How to apply

If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV.

Closing date: 16 August 2026

Virtual interview: 21 August 2026

In-person interview: 27 August 2026

(Please note we reserve the right to close the vacancy early if we receive a large response.)

Apply

[Fulltime] Invoicing Administrator at Axil

Sat, 01 Aug 2026 16:00:02 +0100

Invoicing Administrator

£26,000 per annum

Corby

Permanent, Full Time

We are looking for a highly organised and detail-oriented Invoicing / Service Delivery Administrator to join our team in Corby. This is an exciting opportunity to become part of a growing organisation where you'll play an important role in ensuring customer invoices are raised accurately, supplier payments are processed efficiently, and operational data is maintained to a high standard.

About the role

Working as part of our Service Delivery team, you will play a key role in ensuring customer invoices are raised accurately, and supplier payments are processed efficiently. You'll be responsible for reviewing supplier invoices and reports, entering information into internal systems, and coordinating with Contract Managers to verify data before invoicing customers.

This role requires a high level of accuracy, strong organisational skills and the ability to manage large volumes of information. Working closely with colleagues across the business, you will help maintain accurate records, support the invoicing process and contribute to the efficient delivery of our services. Your attention to detail will be essential in ensuring compliance, meeting deadlines and providing an excellent service to both customers and suppliers.

What You'll Be Doing

Processing orders through to completion by matching data supplied by vendors
Processing vendor invoices and matching them to company records for payment approval
Proactively contacting vendors to obtain collection data
Coordinating with Contract Managers and internal stakeholders to ensure data accuracy
Raising customer invoices
Checking vendor compliance
Producing reports and correspondence as required
Answering incoming calls when Customer Services colleagues are engaged

What Success Looks Like

High levels of customer satisfaction
Collection requests processed in a timely manner
Data managed accurately and efficiently
Customer invoices raised promptly
Supplier invoices processed correctly and approved on time

What we need from you

Previous experience in an administrative role.
Experience processing invoices, billing information, or financial data.
Experience working with high volumes of data while maintaining excellent attention to detail.
Experience using Microsoft Office applications, particularly Excel, and internal business systems.
Experience liaising with suppliers, customers, and internal stakeholders.
Experience managing workloads and deadlines in a busy office environment.

Location & Hours

This role is based at our Head Office in Corby, working 37.5 hours per week, Monday to Friday.

What we can offer in return

Perkbox Rewards
Annual Pay Review
Above Statutory Holiday
Recognition Schemes
Training & Development
Discounted Health Plan
Birthday Leave
Enhanced Parental Scheme
Death in Service Scheme

The Company

We are a leading waste management company who specialise in recycling and total customer waste management.

Our mission is to be a trusted partner in waste prevention, guiding our customers to make informed, data-driven decisions.

We aim to set new industry standards and re-engineer waste to reduce environmental impact and cost.

Our staff are our most important asset. We pride ourselves in being a friendly, professional and supportive company that champions internal promotion and progression. We employ over 200 employees in a variety of positions across the UK.

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[Fulltime] Head of Talent Attraction and Strategic Workforce at Nottingham Community Housing Association Ltd

Fri, 31 Jul 2026 17:00:02 +0100

Are you a strategic people leader with a passion for attracting exceptional talent, shaping future workforce capability and delivering transformational People systems?

We are seeking a talented, ambitious and experienced professional to join our People team as our Head of Talent Attraction and Strategic Workforce Development. This is a unique opportunity to lead organisation-wide talent attraction and workforce planning strategies while playing a pivotal role in the implementation of our next-generation People/HR Information System (HRIS).

About the Role

Reporting to the Assistant Director of People, you will provide strategic leadership in the design, delivery and implementation of talent attraction campaigns informed by strategic workforce development plans. You will ensure we have the right people in the right roles at the right time, whilst bringing innovation, creativity and commercial insight to our recruitment and resourcing approaches.

You will also lead the scoping, procurement and implementation of our new HRIS, ensuring it delivers improved automation, enhanced candidate and employee experiences, stronger data insights and greater organisational efficiency.

Key Responsibilities

Lead organisation-wide talent attraction, acquisition, recruitment and onboarding strategies
Develop and implement strategic workforce planning frameworks to meet current and future organisational needs
Build workforce analytics, dashboards and talent pipeline reporting capabilities
Work closely with preferred resourcing partners and key stakeholders
Lead succession planning, talent mapping and workforce development initiatives
Oversee apprenticeship and volunteering programmes to maximise organisational impact
Project manage the procurement and implementation of a new HR Information System
Ensure effective People data flows, reporting and self-service functionality across the employee lifecycle
Lead, coach and develop a high-performing team
Manage budgets, contracts and supplier relationships while ensuring value for money and continuous improvement.

About You

We are looking for someone with energy, drive and outstanding interpersonal skills, combined with significant expertise in talent attraction, strategic workforce planning and People systems implementation.

You will be able to demonstrate:

Extensive experience in talent attraction, acquisition and recruitment leadership
Experience of working with managers to develop and coordinate strategic workforce planning that supports organisational objectives
Proven experience of developing and implementing People/HR Information Systems (HRIS), including an understanding of data and process flows throughout the employee lifecycle
A successful track record of business partnering and influencing senior leaders
Strong leadership experience, including developing and motivating teams
Excellent analytical, numerical and communication skills
A commitment to continuous improvement, innovation, inclusion and accessibility
A passion for building diverse, inclusive workplaces and services.

This is a fabulous opportunity to help shape the future of talent, workforce development and People technology within an organisation committed to delivering excellent services, supporting its colleagues and making a positive difference to communities.

Contract Details

Contract Type: Fixed Term Contract (2 years)

Working Pattern: Full Time, Monday to Friday

Location: Hybrid working available

Interviews: These will be held at our head office in Clifton, Nottingham on 25th August

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[Fulltime] Client Payroll Executive at IRIS Recruitment

Fri, 31 Jul 2026 14:00:02 +0100

Client Payroll Executive

Manchester, UK

Competitive + Bonus

Permanent full time

Be the Payroll Expert Our Clients Trust

At IRIS, we help organisations simplify the complex and focus on what matters most. As one of the UK's leading providers of payroll software and managed payroll services, we're looking for a talented Client Payroll Executive to join our growing team.

If you're passionate about payroll, enjoy working directly with clients, and take pride in delivering exceptional service, we'd love to hear from you.

What You'll Be Doing

As a Client Payroll Executive, you'll be responsible for managing end-to-end payroll processing for a portfolio of clients across a variety of sectors.

Your responsibilities will include:

Processing payrolls accurately and on time.
Acting as a trusted point of contact for payroll-related queries.
Ensuring compliance with UK payroll legislation and statutory requirements.
Producing payroll reports and supporting client decision-making.
Maintaining accurate payroll records and employee data.
Investigating and resolving payroll discrepancies.
Working collaboratively with internal teams to deliver an outstanding client experience.
Identifying opportunities to improve processes and service delivery.

What We're Looking For

Essential

Experience in payroll processing.
Experience managing multiple client payrolls simultaneously.
Payroll bureau or managed services experience.
Strong understanding of UK payroll legislation.
Excellent attention to detail and accuracy.
Outstanding customer service and communication skills.
Strong organisational and time-management abilities.
Experience using payroll software and Microsoft Office, particularly Excel.

What You'll Get

Competitive salary and benefits package.
Ongoing professional development and training.
Career progression opportunities.
Supportive and inclusive working environment.
Opportunity to work with a diverse portfolio of clients.
Access to industry leading payroll technology and expertise.

Why IRIS?

For over 45 years, IRIS has helped businesses operate more effectively through innovative software and services. Today, we support more than 100,000 organisations globally and continue to invest in our people, technology, and customers.

Our values of Innovation, Making It Happen, Passion, Accountability, Customer Focus and Teamwork are at the heart of everything we do.

Whether you're an experienced payroll professional or looking to take the next step in your career, this is a fantastic opportunity to join a market-leading organisation and make a real impact.

Apply today and help shape the future of payroll services.

Please note:

We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

Apply

[Fulltime] Product Manager - Education Payroll & Pensions at IRIS Recruitment

Fri, 31 Jul 2026 13:00:01 +0100

Education Payroll & Pensions Specialist

Remote, UK

Competitive + Bonus + Benefits

Permanent full time

Join us in shaping the future of payroll software for schools and trusts

We're looking for an experienced education payroll professional to help drive the development of Every Payroll, our payroll and pensions software designed specifically for the education sector. This is a fantastic opportunity for someone who has spent their career running or supporting payroll for schools, MATs, or Local Authorities and wants to use that expertise in a different way.

You do not need previous Product Management experience. What matters most is your deep understanding of education payroll, pensions, legislation, and the day-to-day challenges faced by schools and trusts. Working closely with our Product Director, software engineers, and managed service teams, you'll act as the voice of the customer and the subject matter expert behind new system enhancements. You'll help ensure our software remains compliant, accurate, and fit for purpose as payroll and pension requirements continue to evolve.

What you'll be doing

Using your education payroll expertise to influence and shape future product enhancements.
Translating payroll, pension, and legislative requirements into clear system improvements.
Reviewing payroll calculations, pension submissions, and statutory outputs to ensure accuracy and compliance.
Supporting the design, testing, and rollout of new functionality.
Providing expert guidance on education payroll processes, pay scales, and pension schemes.
Working closely with development teams to explain requirements and answer payroll-related questions.
Troubleshooting complex payroll and pension issues and helping identify long-term solutions.
Collaborating with internal teams and customers to understand challenges and improve user experience.
Identifying opportunities for automation, efficiency gains, and improved self-service functionality.

What we're looking for

We're interested in speaking with professionals who have substantial experience in:

End-to-end UK education payroll.
Payroll processing for Local Authority schools, Multi-Academy Trusts, and/or Single Academy Trusts.
The Teachers' Pension Scheme (TPS) and Local Government Pension Scheme (LGPS).
Pension submissions and reporting, including schemes and interfaces such as MDC, MCR, iConnect, Civica UPM, WYPF, and similar.
Experience with education payroll software such as Every Payroll, iTrent, Cintra, or similar platforms.
Interpreting payroll outputs and resolving payroll or pension calculation queries.
Keeping up to date with legislative, pension, and compliance changes affecting the education sector.

It would be great if you also have

Experience supporting payroll system implementations, upgrades, or migrations.
Exposure to Agile ways of working, ticket management tools, or software development teams.
A CIPP qualification or equivalent payroll certification.

Why this role is different

It's an opportunity to take the education payroll knowledge you've built over your career and use it to influence the future direction of a payroll platform used by schools and trusts across the UK.

You'll work alongside product and engineering specialists while becoming the go-to expert for education payroll and pensions within the business.

If you're passionate about education payroll, enjoy solving complex problems, and want to make a broader impact across the sector, we'd love to hear from you.

Apply

[Fulltime] Client Payroll Team Lead at IRIS Recruitment

Fri, 31 Jul 2026 13:00:01 +0100

Client Payroll Team Lead

Manchester, UK (Hybrid)

Competitive + Bonus

Permanent full time

Be the Payroll Expert Our Clients Trust

If you're passionate about payroll, enjoy working directly with clients, and take pride in delivering exceptional service, we'd love to hear from you.

What You'll Be Doing

As a Client Payroll Executive, you'll be responsible for managing end-to-end payroll processing for a portfolio of clients across a variety of sectors.

Your responsibilities will include:

Processing payrolls accurately and on time.
Acting as a trusted point of contact for payroll-related queries.
Ensuring compliance with UK payroll legislation and statutory requirements.
Producing payroll reports and supporting client decision-making.
Maintaining accurate payroll records and employee data.
Investigating and resolving payroll discrepancies.
Working collaboratively with internal teams to deliver an outstanding client experience.
Identifying opportunities to improve processes and service delivery.

What We're Looking For

Essential

Experience in payroll processing.
Experience managing multiple client payrolls simultaneously.
Payroll bureau or managed services experience.
Strong understanding of UK payroll legislation.
Excellent attention to detail and accuracy.
Outstanding customer service and communication skills.
Strong organisational and time-management abilities.
Experience using payroll software and Microsoft Office, particularly Excel.

What You'll Get

Competitive salary and benefits package.
Ongoing professional development and training.
Career progression opportunities.
Supportive and inclusive working environment.
Opportunity to work with a diverse portfolio of clients.
Access to industry leading payroll technology and expertise.

Why IRIS?

Our values of Innovation, Making It Happen, Passion, Accountability, Customer Focus and Teamwork are at the heart of everything we do.

Whether you're an experienced payroll professional or looking to take the next step in your career, this is a fantastic opportunity to join a market-leading organisation and make a real impact.

Apply today and help shape the future of payroll services.

Please note:

We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

Apply

[Fulltime] Complaint Resolution Officer at Amplius

Fri, 31 Jul 2026 15:46:38 +0100

Complaint Resolution Officer

£35,224 per year

Hybrid - Milton Keynes or Rushden

Permanent, Full Time

Join Amplius as a Complaint Resolution Officer, where you'll investigate complaints, support fair outcomes, and help improve our services. Working closely with colleagues, contractors and customers, you'll make sure every complaint is handled with empathy, transparency and in line with the highest service standards.

Salary: £35,224 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am to 5pm

Location: Hybrid - weekly office presence in Milton Keynes or Rushden with occasional travel for meetings or training. Office-based 5 days per week during initial training.

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Investigate customer complaints, gathering evidence and working with colleagues and contractors to achieve fair outcomes.
Provide clear, empathetic updates to customers throughout the complaint process.
Ensure complaints are managed within agreed timescales and in line with service standards and regulatory requirements.
Maintain accurate complaint records, monitor actions and manage compensation where appropriate.
Identify lessons learned from complaints and share feedback to support service improvements.
Build positive relationships with teams, contractors and stakeholders while promoting a strong complaints culture.

What you’ll need to thrive in this role

Experience handling complex or escalated complaints within social housing, public services or a regulated sector.
Understanding of complaint handling best practice and the Housing Ombudsman’s Complaint Handling Code.
Strong communication and investigation skills, with the ability to handle sensitive situations fairly and professionally.
Ability to manage a busy caseload, prioritise work and maintain accurate records.
A customer-focused and resilient approach, with strong problem-solving skills and a commitment to equality and continuous improvement.

Important - DBS clearance and right to work in the UK are essential requirements. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 23 August

Interviews in Milton Keynes: 15 September

Before the face-to-face interviews, shortlisted candidates will be asked to complete a short video interview activity. Candidates will have a week to complete the activity.

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

The Company

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

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