Building Surveyor – Damp, Mould & Disrepair

Home Based, covering West Rural (Shropshire, Gloucestershire & Worcestershire)

Here at Stonewater, we have a really exciting opportunity to join our newly created specialist Damp, Mould and Disrepair team.

Throughout the past 6 months we have developed and embedded a new team within Stonewater, supporting customers and improving our homes. We’re now looking for a Building Surveyor, known internally as a Damp, Mould and Disrepair Business Partner.

Reporting into the Damp, Mould & Disrepair Service Manager, you will be responsible for resolving cases of damp, mould and disrepair. This will involve carrying out inspections, virtually and in person, to diagnose the cause of damp, mould and disrepairs, ordering works, tracking cases to completion and working with colleagues across Homes and our Partnering Contractors where you require specialist input. In addition, you will be responsible for tracking HHSRS actions and a caseload of disrepair legal cases whilst working closely with colleagues and our Solicitors to see these through to completion.

The ideal candidate will have knowledge and experience in building pathology and be able to diagnose cause of damp and mould. Here at Stonewater we pride ourselves on our customer promise, we are looking for someone with skills that can communicate effectively with our customers, whilst being empathetic and striving to provide the best possible service. This can involve considering individual needs and reasonable adjustments.

We recognise the need to manage our cases effectively, ensuring all our records are kept up to date. We are looking for someone with an attention to detail who understands the importance of recording all relevant information.

The role will be home based but there will be an expectation to travel to locations in your region and attend national meetings as required.

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document.

Discover Stonewater:

Stonewater is a leading housing provider. We manage around 36,000 homes, serving 78,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association’s Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living. If you would like to read more please visit: Stonewater's Social Value Report.

We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

Stonewater has excellent MyChoice rewards used for discounts on family days out, restaurants and holidays, plus discounts through Stonewaters Smartech initiative.

Our existing team were asked why they enjoy working for Stonewater and have said they enjoy working for Stonewater because they are “Making a difference to someone’s life and seeing them develop the skills they need to succeed”, and “Being part of a team that help each other, getting to learn new skills and experiences”

Are you ready to #DiscoverStonewater?

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.