Business Assistant

BUSINESS ASSISTANT

Commercial General Manager and Digital Director, L'Oréal Luxe UKI

When you look at L’Oréal, what do you see? If all you see is lipstick, look again and experience the Freedom to go Beyond the ordinary. That’s the beauty of L’Oréal. We operate in 150 countries on 5 continents. With 36 international brands and 86,000 employees worldwide, we’re well on our way to fulfilling our common purpose: to create beauty that moves the world.

By 2030 we want to capture over another 1 billion consumers around the world. How? By creating cosmetic products which meet the infinite diversity of consumers beauty needs and desires, and always through digital innovation. Not only that, but taking our sustainability goals seriously; moving us to a more inclusive and sustainable society, for every generation.

Our brands, dynamic culture, and always being our own challenger mean that we offer freedom and opportunity you won’t get anywhere else.

If you want the Freedom to go Beyond, we’ll see you at L’Oréal.

If you join the L’Oréal Luxury Division, you’ll directly contribute to providing our consumers the best products and brand experience by making it unique for them.

Thanks to our strong, balanced and complementary portfolio we are able to meet the needs of every consumer, at every price level.

Our portfolio makes up 26 brands of which 17 are global, including the highly-aspirational and multi-expert ones such as Lancôme, Yves Saint Laurent and Giorgio Armani. Our incredible strength comes from allowing us to win in any environment; the most important one being the teams, which are talented, diverse, committed, passionate in every region, country, department, and function.

You will…

…provide business support to two of the Luxe UKI Leadership Team with some occasional support for their broader teams.

• You will manage complex diaries with discretion and proactivity. This role will require the ability to switch between varying priorities and stakeholders.
• You will work in close alignment with your peers & retailer contacts to ensure diaries are prioritized effectively.

You will be responsible for:

• Full diary management and forward planning for meetings
• Travel, accommodation booking plus expenses
• PO raising & T&E Tracking
• Arrange agendas and support for Internal meetings such as International Director visits & Events, Leadership team meetings and Store Visits; make room bookings, order catering, arrange technical support, take actions, arrange relevant travel and accommodation.
• Full co-ordination (as above) for all External facing meetings with Retailers including T2Ts, Strategy meetings & Regular business meetings. As well as the occasional Retailer social event.
• Organise Quarterly Team Offsites and Social Events as required, within timeframes and budgets.
• Arrange inductions for all new team members, schedule interviews and organise mid and end of year reviews for all direct reports.
• Liaise with internal and external clients in a professional manner at all times, acting as a representative of the brands and the Luxe Leadership Team members.

You have

• Excellent communication and influencing skills with experience of building relationships across an organisation
• Problem solving and prioritization skills
• Solutions orientated mindset with the ability to work at pace and cope with ambiguity
• Strong customer service philosophy
• Proven experience of process-improvement and creating a culture of continuous improvement
• Strong planning and organisation skills – with an ability to appropriately re-prioritise and change as required
• The ability to work to a high degree of accuracy and meet deadlines
• Advanced MS Office

You get

Our people are at the heart of everything we do and play a vital role in the success of our company. We are committed to offering you a package that is fair, competitive, and equitable to help support you to do what you love most, achieve your goals and become the best version of yourself. Our range of optional benefits include money-saving offers and exclusive discounts, in addition to health & wellbeing support, development opportunities, flexibility, and leave entitlements. This includes access to private medical and dental insurance, enhanced pension, 25 days annual leave increasing after 3 years’ service, an online staff shop with up to 60% off products, access to incredible trainings and monthly talks, enhanced family leave provisions as well as up to 4 weeks paid fertility leave. We also have app partnerships with Thrive for mental health and Peppy Menopause support and an employee assistance programme available to all employees for if and when you need it.

How we recruit

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.