Library Assistant

About us

UCL is London’s global university. LCCOS – Library, Culture, Collections and Open Science – provides outstanding staff, services and resources to support the world-class research, education and enterprise that is undertaken in UCL, and connects the world with UCL through innovative programming and engagement activities. LCCOS is acknowledged as an international leader in Open Science and Scholarship.

The LCCOS family comprises 3 museums and allied object collections, 14 libraries, the UCL Student Centre, Special Collections facilities, multiple additional learning spaces, the Bloomsbury Theatre and a substantial off-site storage facility. We also provide comprehensive services to healthcare staff through our partnerships with 6 NHS Trusts. LCCOS holds the UK Customer Service Excellence (CSE) Award, The National Archives (TNA) Archives Service Accreditation, and Arts Council England Museum Accreditation. The combined staff in UCL LCCOS totals around 440.

About the role

The UCL School of Pharmacy is the oldest Pharmacy School in the UK and joined UCL in 2012. The Library specialises in the core pharmaceutical sciences, pharmacognosy and pharmacology, but also covers the wider biomedical spectrum. Our team takes pride in providing the best possible user experience throughout our library and study spaces.

We are looking for a Library Assistant to join our daytime team on a permanent basis (Monday – Friday, 36.5 hours (1FTE).

Duties and responsibilities
The postholder will provide first-line support for enquiries and library activities, both in-person on site and virtually as required through Library Services’ various online tools and platforms.

They will provide clerical support for all library functions and facilities, with a focus on customer-facing services, as directed by the Deputy Librarian. Please see the job description for more details.

This is an on-campus role. It is not suitable for regular remote working.

This is an Internal recruitment advert, available to eligible UCL employees only.

We will consider applications to work on a part-time, flexible and job share basis wherever possible

This role does not meet the eligibility requirements for a Skilled Worker Visa certificate of sponsorship under UK Visas and Immigration legislation. Therefore, UCL will not be able to sponsor individuals who require right to work in the UK to carry out this role.

This appointment is subject to UCL Terms and Conditions of Service for Research and Professional Services Staff.

Please visit https://www.ucl.ac.uk/human-resources/conditions-service-research-teaching-and-professional-services-staff for more information.

About you

Applicants will need to have 5 GCSEs (grade A* - C) or equivalent. They should have excellent interpersonal skills including the ability to communicate with a wide range of people as well as experience of customer service work. Experience or knowledge of inter-library loans and document supply processes is desirable.

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits some of which include: 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days); Additional 5 days’ annual leave purchase scheme; Defined benefit career average revalued earnings pension scheme (CARE); Cycle to work scheme and season ticket loan; On-Site nursery; On-site gym; Enhanced maternity, paternity and adoption pay; Employee assistance programme: Staff Support Service; Discounted medical insurance

Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women. Our department is working towards an Athena SWAN award. We are committed to advancing gender equality within our department.

You can read more about our commitment to Equality, Diversity and Inclusion here: https://www.ucl.ac.uk/equality-diversity-inclusion/