Private Banking Customer Support Assistant

End Date

Salary Range

Flexible Working Options

Job Description Summary

Job Description

JOB TITLE: Private Banking Customer Support Assistant

SALARY: £24,539 - £28,413

LOCATION: Hove

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our City Park, Hove office

About This Opportunity

It’s an excellent time to join UK Private Banking (UKPB), as we're looking forward to an exciting future. You’ll play a part in our ambitious plans to help more of our wealthy customers with their financial wellbeing, as part of our Mass Affluent growth strategy. We have a passion for deepening relationships with our customers, to help them achieve their future finance goals, whilst at the same time helping to grow our business further.

In the Private Banking Customer Support team, we act as the Private Banking Customers main contact for the fulfilment of their Banking needs, which includes responding to a variety of customer instructions such as Opening Bank Accounts, amending account details, processing high value payments and a broad variety of other administration activities. The team are also responsible for opening New Trust’s, making Trust Fee Payments, and producing Trust statements.

Some of the key activities you’ll be involved in:

What You’ll Need:

About Working For Us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

Ready to start growing with purpose? Apply today.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.