Senior Student Advisor

About us

The Chemistry Department at UCL is one of the top-ranked departments in the UK, with 100% of its outputs ranked as being world-leading (4*) or internationally excellent (3*) in the recent REF2021. The Department is committed to supporting excellence in both research and teaching. The department offers undergraduate BSc and MSci programmes in Chemistry and currently teaches ~750 undergraduates registered in Chemistry as well as students who select Chemistry on the Natural Sciences programme and first year Chemistry for Life students. The Department also offers a number of postgraduate taught master’s courses with ~100 students per year. The Department has an overall PhD student school of ~200 students. The Chemistry Department has >65 members of academic staff carrying out world-leading research. For further information please see our website http://www.ucl.ac.uk/chemistry

About the role

The Senior Student Advisor is a new role in the Chemistry Department Student Lifecycle and Support Team and will contribute to the work of the Departmental Teaching Committee as well as work and conversations in the faculty. The purpose of this role is to support the wellbeing of Chemistry students and to enhance their experience throughout the entire university lifecycle from pre-arrival to graduation, by providing key administration and education support activities. This role will provide effective, professional guidance and signposting to students on a range of issues relating to welfare, health, and support for academic progression. This role does not directly itself provide specialist practitioner support or clinically qualified treatment. An important part of this work will be to support the processes around Extenuating Circumstances, as part of Chemistry’s Departmental Extenuating Circumstances Panel, and Summary of Reasonable Adjustments (SORAs), working with academic colleagues and in partnership with SSW to establish reasonable and effective methods of support or academic adjustments for students in situations of difficulty or with complex circumstances, and to signpost and recommend to both internal and external specialist services and treatment providers where necessary. The role holder will also advise or lead on best practices and innovations to enhance the wider student support network and to create a welcoming environment for students in the department.

About you

We are looking for an individual who has experience of working in student facing roles, and of providing wellbeing support, but also one that can collate and analyse data to help develop strategic ways to support our students better by contributing to conversations across the faculty. We aim to recruit a candidate who has a genuine interest in student welfare, and who will enjoy being part of a highly dynamic Teaching and Learning team. The post-holder will have a good general education to Honours degree level or the equivalent with substantial knowledge of the HE sector, in particular student services management and administration, both undergraduate and graduate and both UK and International. The post-holder will have experience of enhancing engagement through training, feedback and focus groups. The post-holder will have excellent written and verbal communication skills and excellent interpersonal skills. A full job description and person specification can be accessed at the bottom of this page. Informal enquiries related to the job vacancy or application process can be directed to hr.chem@ucl.ac.uk

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below: • 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) • Additional 5 days’ annual leave purchase scheme • Defined benefit career average revalued earnings pension scheme (CARE) • Cycle to work scheme and season ticket loan • Immigration loan • Relocation scheme for certain posts • On-Site nursery • On-site gym • Enhanced maternity, paternity and adoption pay • Employee assistance programme: Staff Support Service • Discounted medical insurance Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.