Service & Delivery Part Time Analyst

JOB DESCRIPTION

Do you have expertise in trading services and are motivated by tight deadlines? Then you found the right position for you!

As a Service & Delivery Part Time Analyst within the EMEA (Europe Middle East and Africa) Service & Delivery Team, you will serve as a vital resource for the front office and client-facing stakeholders. You will act as the liaison between the business, technology, control partners, and operations. Your role may include the investigation of inquiries, monitoring trade execution flows, trade reconciliations, proxy delivery and global project management of the role out of the proxy workflow platform, and the fundamental understanding of our trading platforms and systems.

Job responsibilities

• Provides end-to-end trade flow support across all product channels globally
• Monitors ongoing support needs to address changes and gaps
• Works on continuous improvement efforts, while reducing risk across all touch-points in the trade path
• Manages governance & oversight change initiatives inc. proxy
• Facilitates training for new application users
• Works with the business, technology, and operations to determine priorities, schedule of releases, and detail of the requirements for future enhancements/products
• Ensures the accurate and timely escalation and resolution of all inquiries
• Addresses ad hoc queries from operations, technology, and the front office

Required qualifications, capabilities, and skills

• Relevant financial industry experience
• In-depth knowledge of Excel, PowerPoint, and Internet technologies 2
• Highly disciplined, a self-starter, and the ability to execute on assignments independently
• A team player who demonstrates work ethic and consistently demonstrates a high-level of professionalism
• Attention to detail with superior written, verbal, and problem-solving skills
• Excellent organisational and time management skills
• Ability to communicate with all levels within the Line of Business
• Strong capacity for operating in a flexible, dynamic environment where creative and strategic thinking

Preferred qualifications, capabilities, and skills

• Bachelor’s degree

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.


ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.