Business Analyst

Business Analyst  

Bedford (Hybrid) 

£43,142 per annum  

Permanent 

Full time (37 hours per week) 

Do you want to be a part of a great organisation and play your part in improving our systems so we can offer a better service to our customers? 

If so, we have the opportunity for you. 

We are on the lookout for a Business Analyst to become a part of our team. We are an upbeat bunch that’s passionate about what we do. You’ll become a part of a fast-paced working environment that’s always striving to deliver great value to the business and our customers. If you’re the kind of person that’s willing to get ‘stuck in’ and become an integral part of our team, you could be just the person we’re looking for. 

As our Business Analyst, you will work closely with the Systems Transformation & Engagement Manager the Business Analyst, Developers and wider business users to design and deliver new solutions. You’ll play a crucial role in understanding business needs, translate them into requirements for our technical teams, guide users through UAT and work with our Learning Designers to help them create learning material and ultimately improve business systems and resolve any potential business-related issues as soon as they arise. On a day-to-day basis, you’ll also be communicating with senior stakeholders. 

How you can expect to spend your day: 

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  Communicating with key stakeholders, customers and the wider business users 

  
  


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  Eliciting requirements using a variety of methods 

  
  


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  Documenting requirements using User Stories, Process Models, Screen Mock-ups and other tools 

  
  


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  Clarifying business needs for the technical team 

  
  


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  Working closely with the technical team to refine requirements and review development work 

  
  


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  Guiding users through User Acceptance Testing 

  
  


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  Working with the Learning Designers to ensure training and learning material is delivered and maintained as part of solution delivery and enhancement 

  
  

What we’re looking for: 

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  Proven ability to translate business problems into actionable solutions 

  
  


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  Strong analytical and critical thinking skills 

  
  


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  Confident engaging with stakeholders at all levels 

  
  


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  Skilled in facilitating workshops and refining requirements 

  
  


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  Proactive, with a focus on identifying risks and opportunities 

  
  


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  Comfortable managing multiple priorities and ambiguity 

  
  


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  Excellent communicator and collaborative team player 

  
  


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  Committed to continuous learning and professional growth 

  
  


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  Experience with Microsoft Dynamics 365 is beneficial 

  
  

Amongst what we offer you is: 

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  A competitive salary 

  
  


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  28 days holiday PLUS Bank Holidays (Rising with service to 33 days plus bank holidays) 

  
  


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  A generous contributory pension scheme 

  
  


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  Private health care 

  
  


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  Free life assurance 

  
  


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  Enhanced family leave 

  
  


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  Access to an extensive suite of wellbeing services and tools including a digital gym 

  
  


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  Opportunities for learning and development 

  
  


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  Discounted gym membership 

  
  


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  Retail discount scheme 

  
  

Please note the successful candidate will need to complete a DBS application. 

Closing date: 8th May 2025 

Interviews will be held throughout the campaign 

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.