Communications and Engagement Officer - Fixed Term

Communications and Engagement Officer 

Nottingham

£26,695 - £30,007 per annum

Fixed Term Contract 12-months

At NCHA, we’re passionate about making a positive difference in our communities. As a leading housing association, we work hard to provide excellent services and support to our customers.

We’re looking for an enthusiastic Communications and Engagement Officer to join our friendly, creative team and help us share our stories with colleagues, customers and stakeholders.

Role overview

As our Communications and Engagement Officer, you’ll play an important role in supporting the delivery of NCHA’s Communications and Engagement Strategy and wider business objectives. You'll help create and deliver engaging internal and external communications, support promotional activities and campaigns, and provide valuable administrative support to the team.

Key responsibilities

As Communications and Engagement Officer, you will:

• Support the Communications and Engagement team in delivering internal and external communications, promotional activities and campaigns


• Help deliver wider business objectives through communication campaigns and engagement activities


• Publish regular content on NCHA’s intranet and websites


• Create internal and external email newsletters, brochures and digital signage to a range of audiences using appropriate software.


• Help coordinate and deliver colleague, customer and stakeholder events


• Provide administrative support for stakeholder engagement activities


• Assist with maintaining and developing the Communications and Engagement team’s photo library and archive


• Manage the team’s equipment and merchandise needs, including ordering and stock administration

Working pattern

This is a full-time, 12-month fixed term role, working 35 hours per week, Monday to Friday. Some occasional out-of-hours working may be required to support events or urgent communications activity.

Ideal candidate

We’re looking for someone who is a confident communicator with plenty of enthusiasm and a positive, can-do approach. As a valued member of the Communications and Engagement team, you’ll be able to adapt your style to suit different audiences, write engaging copy and proofread accurately.

You'll have experience using digital communications platforms, including content management systems, intranet, newsletter and survey software, along with experience working in an administrative environment. 

Why join us?

This is a fantastic opportunity to join a vibrant team dedicated to showcasing the incredible work NCHA does and the communities we serve.

If you're ready to make a difference and be part of a supportive and dynamic team, we'd love to hear from you.

NCHA strives to be a welcoming and inclusive employer. We particularly welcome applications from people from ethnic minority communities, LGBTQ+ communities and women, who are currently under-represented within our workforce.

Please note that we may close this vacancy early if we receive sufficient applications