Communications & Marketing Coordinator

1. About this role

Firetail is growing. We are looking for a Communications and Marketing Coordinator to join our team and shape this new role.

Firetail is a strategy consultancy working to achieve social progress. Our purpose is to help impact-driven organisations realise their ambitions for society. We ensure our clients have the strategic advice, evidence and insight they need to make the right choices in an uncertain world.

As Communications and Marketing Coordinator you will be responsible for:

• coordinating the delivery of our external communications and marketing activities


• managing regular updates of our website and social media channels


• helping to write and optimise content for the website, digital newsletters, print publications and social media sites

You will support the team to develop new marketing materials and events, coordinate our calendar of publications and events, and track progress and performance to report to regular team and management meetings.

Who we’re looking for

• Experience of coordinating and project managing communications and marketing activities


• An understanding of the importance of an engaging online presence with experience of managing website content management systems 


• Excellent digital skills, including experience in managing social media channels and creating quality content


• Excellent written and verbal communication skills and attention to detail to be able to edit copy and proof-read


• A professional and can-do attitude across a range of marketing and communications tasks. No-one has experience of every single tool, method and way of working – but you are keen to learn and keen to try.

Key responsibilities

This is a diverse role, where you will be asked to co-ordinate a wide range of activities. You will work with the team to set and manage your priorities, which will include:

Planning and coordination

• Plan and coordinate delivery of Firetail’s marketing and communications activities


• Organise and develop Firetail’s communications and events calendar

• Expand our marketing activities through new initiatives such as SEO, paid ads, working with agencies, and organising events

Content development, editorial and proof reading

• Support the team to develop and publish new content including website articles, blogs, social media updates, and other resources


• Develop case studies of our previous work and engagements, in collaboration with the team


• Support the production of our fortnightly Firetail Briefing, upload and distribute this on our communications channels


• Support the team in editing and proofreading our business development proposals and project outputs

Website and social media management

• Update, edit and maintain the Firetail website – adding news items, articles and downloadable resources

• Day-to-day update and management of social media channels (LinkedIn and Twitter) creating original and engaging social media posts using graphics, infographics, photography and engaging reactively with our audiences


• Plan and manage a regular schedule of email marketing activity, growing our Briefing  subscriber base and creating engaging, relevant content including testing to optimise results

Reporting

• Use analytics to report on results of all communication activities and marketing campaigns, website and social media channels


• Track monthly performance across channels and prepare reports for our monthly Leadership Team meetings

2. About Firetail

Firetail is a strategy consultancy working to achieve social progress. Our purpose is to help impact-driven organisations realise their ambitions for society. We ensure our clients have the strategic advice, evidence and insight they need to make the right choices in an uncertain world.

Our clients work around the world on the greatest challenges facing society, from global health to climate change, from science and innovation to human rights, to democracy and beyond. They are united by the scale of their ambition and their desire for positive social progress.

Our clients are our partners. Each client is unique and we build partnerships for the long-term. We invest time to understand their challenges, to identify the right questions, and to design the right approach for every situation.

Having served over 150 clients, we bring deep experience of working with impact-driven organisations. Based in London and Berlin, we have an experienced, interdisciplinary team of consultants with a reputation for quality, excellence and partnership.

Our team of experts brings together the analytical capabilities of the private sector with significant experience supporting some of the world’s most successful charities, NGOs and foundations.

3. Working at Firetail

Our office is located at The Pill Box in Bethnal Green, London. The Pill Box has great facilities including a café, gym and roof terrace. We have a hybrid blend of office and remote working. We offer flexibility around working hours and presence in the office. We expect this role to have regular in-person contact with our London (UK) team so ideally you'll have the ability to travel to the office at least once per month.

We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or learning), LGBTQ+ or relationship status, pregnancy and maternity, race, religion and belief, sex or social class. Currently, black and minority ethnic identifying and disabled people are under-represented in our staff team, and we particularly welcome candidates from these communities.

4. Further information

If you have any questions about this job posting, you can reach us via recruit@firetail.co.uk. No agencies please.

Applicants must have the right to live and work in the United Kingdom. We are unable to sponsor visas.

5. How to apply


To apply, please send us the following documents by email to recruit@firetail.co.uk by Thursday, 18th May:

1. Your CV


2. A short supporting statement (max. 1 page) including the following:
   
   
   
   1. Your motivation to apply for the role of Communications and Marketing Coordinator
   
   
   2. What skills and experience you would bring to this position
   
   
   3. Confirmation of and further information on your right to live and work (part-time) in the UK
   
   
   4. When you would be able to start / your notice period
   
   
   
   


3. A sample of your work demonstrating your writing and communication abilities, for example a blog post, social media account or website. If you want to clarify the context for the piece, feel free to attach a short description.