Compliance Administrator

Compliance Administrator 

£24,150 - £28,350 per annum depending on skills 

Birmingham 

Full Time  

Fixed Term Contract – 12 months 

We have a fantastic opportunity for a highly motivated Administrator to join our Compliance Assurance Team to work collaboratively across a range of service areas; supporting and challenging service providers to ensure high quality services are delivered consistently.  

The role  

The Compliance Administrator will be part of the Compliance Assurance Team, who’s function it is to obtain and seek assurance that all statutory compliance requirements are met in relation to properties we utilise for our residents.   

On a day-to-day basis you will liaise with managing agents, requesting and chasing compliance documentation relating to property, which is then checked and verified before the property is approved for use. This function is an integral part of our property onboarding procedures, making sure that all of our properties remain compliant with all H&S legislation.  

A great team player, you will work with other colleagues across the organisation, to meet all compliance requirements, including following escalation procedures and ensuring compliance with our Provider Performance Management Framework (PPMF). 

You will deal with enquiries from providers by telephone, email and assist team members and providers with property / document related queries.  

About you  

You will have:  

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  Experience of working with external stakeholders and building relationships with others  

  
  


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  Experience of administering and managing multiple contracts working with service providers and delivering positive outcomes 

  
  


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  Effective communication skills, both written and verbal 

  
  


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  The ability to deliver excellent customer service   

  
  


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  Good numeracy and IT skills with experience of the Microsoft suite of products 

  
  

What we can offer in return:    

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  Company pension scheme 

  
  


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  Life assurance (four times salary) 

  
  


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  Private medical insurance 

  
  


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  Salary exchange for an electric car (dependent on eligibility) 

  
  


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  Other leave – bereavement leave, life events, emergency days, birthday (if it - falls on a weekday) 

  
  


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  Christmas office closedown days 

  
  


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  Employee reward portal 

  
  


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  Employee referral scheme 

  
  


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  Enhanced maternity / paternity pay 

  
  


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  Mileage allowance 

  
  


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  Employee assistance programme 

  
  

Inclusive Culture:     

We are an equal opportunities employer, and all applications are considered based on role requirements, regardless of gender, nationality, ethnicity, marital status, age, disability, sexual orientation, or religious belief.     

About Us:     

At Concept Housing Association, we are more than just providers of accommodation; we are innovators in social housing. Our mission is to positively impact lives by delivering safe, comfortable, and compliant homes. 

We support some of the most vulnerable individuals in society, helping to meet their needs as they strive to live with dignity and in safety. Specialising in exempt housing, we offer supported accommodation to ensure our residents receive the necessary support, delivered with empathy and a resident-centred approach. 

Our dedicated team, united by a shared vision, brings a wealth of experience in supporting homeless people. We are committed to delivering the very best for our residents and our partners while continually striving to meet the highest standards. 

Join us at Concept Housing Association and be part of a dynamic organisation that is raising housing standards and making a real difference in the community.