Data and Operations Officer

Would you like to join a small but mighty charity, working as part of an inspirational team delivering real change for women and girls? Are you highly organised, and looking for a new challenge? If so, we are looking for a brilliant Data and Operations Officer who can support us to deliver our ambitious 3-year Strategy.

About the role

• You will provide a mix of data control and broader operational tasks, supporting the Senior Operations Manager in their day-to-day operational management of the Charity, enhancing the charity’s ability to grow and adapt.


• You will supports ongoing GDPR compliance and data security by maintaining and updating data policies, participating in reviews, supporting teams, and assisting with the effective management of data subject access requests and data breaches.


• You will provide administrative support to the training team, using Salesforce to follow up and report on enquiries.


• You will assist with the documentation and tracking of partnership agreements and deliverables, and onboarding requirements of clients and funders.


• You will provide ad hoc support to the wider team with administrative tasks to ensure smooth operational delivery.

About you

• You will have proven experience in a busy operations support role; excellent organisational and time management skills, with attention to detail and the capacity to manage multiple priorities effectively and meet deadlines.


• You will have experience with data protection and privacy requirements, including implementing GDPR-compliant processes, managing sensitive data securely, and providing practical guidance and training to others. 


• You will have experience of using Salesforce or another similar CRM to manage and report on data.


• You will have exceptional written and verbal communication abilities, including the ability to present data insights visually and clearly.


• You will have experience in supporting operational processes, such as managing expenses, coordinating logistics, and contributing to process improvements.

About SEA

Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. Our vision is a world in which all women and girls are economically equal and live their lives free from abuse and exploitation. Economic abuse is a form of coercive and controlling behaviour. 4.1 million UK women experienced economic abuse from a current or former partner in the last year. Not only does it limit their choices and ability to access safety, but it has an ongoing impact. It damages future dreams and aspirations, and, in some cases, it takes lives.

What we offer

• 25 days annual leave, plus 5 Wellbeing Days and Statutory Bank Holidays


• Flexible working


• Working from home


• 3% Employer Pension Contribution


• Reflective practice and Employee Assistance Programme


• Enhanced sick pay, family leave and carer’s leave


• The chance to be part of our highly professional, supportive team

To apply

• Please apply via our website from 18 December 2024


• For an informal discussion about the role, please contact Pam Hoyer, Senior Operations Manager at pam.hoyer@survivingecononicabuse.org (Please expect a delayed reply during the festive period)


• Applications open from 18 December 2024 and close at 11.59pm on 15 January 2025. Interviews will take place week commencing 27 January 2025. 

Surviving Economic Abuse is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from black and minoritised women and disabled applicants who are under represented at SEA.