Divisional Support Lead - South

Starting full-time salary £20,584.20 per year (£11.31 per hour), with an additional £1,750 per annum

Field based

Make a real difference to the lives of people with disabilities.

 "I am extremely proud to be working for Scope, this has to be the best role in my working adult journey, I love my job and I love working with my team” - Newbury Shop Manager

“I’m a new manager and it is amazing to hear how many amazing people there are in our Scope retail team, it makes me feel so proud to work for such a brilliant company” – Wellingborough Shop Manager

Are you looking for a role with huge variety where no day is the same? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

Your role

The Divisional Support Lead is a critical new role working closely with Divisional Managers to enable our shops to trade when there are vacancies or sickness. The role will play a key role in maintaining and improving the running of our shops day to day and enable us to maximise sales and profit. This role will involve running various shops and travel across the division.

Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team you’ll find every day challenging but extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.

About you

As Divisional Support Lead you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career and be comfortable working closely with the Divisional Management Team. To be successful, you’ll need a commercial, can-do attitude and always put the customer’s needs first. You’ll be a dedicated team player with a strong work ethic, a great attention to detail, solid IT skills and a creative eye for displays. We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people. A willingness and flexibility to travel to any location in the division is essential.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.

Fixed term for 12 months, 35 hours per week

Location - North London and South London Areas. Mainly within M25 with some requirements to travel further.

Starting full-time salary £20,584.20 per year (£11.31 per hour). Salary will increase at experienced level.

This role will also include a Car allowance of £3,500 per annum and an additional allowance £1,750 per annum.

Shop hours

It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven.

Scope benefits

We encourage everyone to bring their whole selves to work and embrace our values of being open and fair, courageous, connected and pioneering.

We believe hard work deserves reward and recognition and offer a wide range of benefits including:

• 35 days annual leave


• Company pension


• Excellent training and career development


• Strong colleague networks across disability, race and LGBTQ+


• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today! Application closing date: 15/06/2023

Please note that successful candidates will be subject to an enhanced DBS check.

CV’s can be accepted for this role please email recruitment@scope.org.uk

Please note that interviews may take place prior to the closing date.

Who we are at Scope?

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.