Domestic Abuse Caseworker

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Domestic Abuse Caseworker    

Salary: £23,240 - £24,612            

Hours:  Full time - 37.5 hours  per week       

Contract type: Permanent

Location: Our office is based in Taunton however frequent travel across Somerset will be required

Additional information:

• On-call (1 in 4 weeks), £100/week when on-call


• A valid UK driving license and access to own vehicle with business insurance will be required

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The Role

The successful Domestic Abuse Caseworker will provide holistic practical and emotional support for survivors of domestic abuse with a range of complex social and housing needs.

Responsibilities include:

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  Providing practical and emotional support to survivors of domestic abuse in accordance with Julian House policies and procedures.

  
  


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  Conducting key work sessions on a regular basis and keeping casework records up to date.

  
  


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  Welcoming new residents, explaining and arranging for them to sign occupancy agreements, ensuring that they are aware of their options for moving on to more permanent accommodation and to develop a proactive move on strategy for individual residents.

  
  


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  Developing individual support and risk management plans which address the risk of harm to survivors of domestic violence and other forms of violence and abuse and their children, and to ensure that such plans are in place for each resident.

  
  


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  Recognising, respecting, and addressing the needs of clients who face barriers when seeking help to access the service, including those from different ethnic and cultural backgrounds, LGBT communities, disabled people, women with complex needs, men and other hard to reach groups.

  
  


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  Assessing benefit requirements of clients and ensure prompt take up of housing and other benefits.

  
  

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​Qualifications / Requirements:

• A good understanding of domestic abuse and trauma


• Experience working with vulnerable adults and/or people with complex needs


• A valid UK driving license and access to own vehicle – business insurance will be required for roles involving travel for work

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For a full list of duties and requirements, please refer to the job description here

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There are many great reasons to join our team!

•  Great opportunities for career development and free monthly training sessions from experienced facilitators


• Sliding salary scale with salary increases every year for the first 3 years


• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme


• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment


• 30% staff discount at Julian House charity shops


• 20% staff discount at Julian House bike workshops


• A generous and competitive pension scheme


• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme


• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted


• 6 weekly Reflective Practice sessions from objective, external facilitators

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Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.



If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

​We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

Get in touch

If you have any questions about the Domestic Abuse Caseworker role, please get in touch with our recruitment team on recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!