Domestic Abuse Caseworker

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Domestic Abuse Casework Coordinator         

Salary: £23,240 per year 

Hours:  37.5 hours per week             

Contract type: Permanent

Location:   Bath

Additional information:

• On-call (1 in 4 weeks), £100/week when on-call


• This is a female-only role 

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​The Role

The successful Casework Coordinator will provide comprehensive, holistic support, including needs assessments and support planning to survivors of domestic abuse. This role will support clients in our refuges across Bath and Keynsham.

Responsibilities include:

• Complete needs assessment/risk assessment for clients leading to the delivery of full support plans which meet individual client need.


• Track and monitor support delivered and its impact through review and use of outcome tools.


• Give clients advice, information and provide an enabling service so that they can access appropriate services.


• Responsible for ensuring that rent and service charge payments are made and recorded in respect of named clients.


• Arrange and lead regular house meetings, keeping detailed records of all issues raised by the clients.


•  To prepare rooms for intakes quickly and efficiently, enabling new referrals into the service – this will include task such as clearing and cleaning rooms.


• ​Support clients to move into and out of refuge accommodation.

Qualifications / Requirements:

• A valid UK driving license and access to own vehicle – business insurance will be required for this roles as it involves travel for work


• Experience working with vulnerable adults and/or people with complex needs


• Understanding of the nature of domestic violence, and the impact it has on survivors and their children​

You can find the full job description here: Domestic Abuse Caseworker Feb 23.docx

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There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators


• Sliding salary scale with salary increases every year for the first 3 years


• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme


• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment


• 30% staff discount at Julian House charity shops


• 20% staff discount at Julian House bike workshops


• A generous and competitive pension scheme


• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme


• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted


• 6 weekly Reflective Practice sessions from objective, external facilitators

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Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.



If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

​We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

Get in touch

If you have any questions about this role please contact our recruitment team on recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

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Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!