Fundraising Operations Assistant

Movember is the leading charity changing the face of men’s health globally, tackling mental health and suicide prevention, prostate cancer, testicular cancer.

In our mission to stop men dying too young, we’re recruiting four Fundraising Operations Assistants to join our team and help deliver our hugely successful annual charity campaign across our UK and European markets. This is a Fixed Term Contract from August to December 2023.

You will be part of our vibrant and energetic team supporting our fundraising community and the delivery of the Movember campaign across the UK and our key European markets. This is a hybrid role, with the option to work remotely but there will be the expectation to be in the London Office weekly.

We encourage applications from all backgrounds and communities and are committed to having a team that is made up of diverse skills, experiences and abilities.

You’ll have the opportunity to

• Be the voice of Movember, responding to all email, live chat, SMS and telephone enquiries from our community in a fast and effective manner.


• Processing donations and gift matching requests efficiently.


• Supporting the Fundraising team on research, outreach, data management and project work as required.


• Supporting the management of the UK Facebook inbox and fundraising pages.


• Identifying any patterns or issues with the website, and reporting these to the Head of Fundraising Operations.


• Supporting our post-campaign thanking plan.


• Supporting office management; including collecting, processing and sending post, and ordering supplies to be used by the team.


• Responding to ad-hoc requests as needed.


• Helping execute the distribution of merch to our key supporters.


• Attending local events, where necessary, to give our fundraisers a remarkable experience, which can include work at evenings and weekends.

For this role, you’ll need

• Excellent verbal and written communication skills


• A passion for delivering excellent customer service


• Great organisation skills and ability to prioritise


• The ability to work in a fast-paced environment


• To work well under pressure and to deadlines, with excellent attention to detail


• Be a great team player


• A high degree of self-motivation and initiative.

Bonus points for:

• Proficiency in French, German, Spanish or Dutch.


• Fundraising experience in a personal or professional capacity.

Why Movember?

Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience and knowledge, ensuring all applicants are treated fairly.

Our employee benefits include:

• Hybrid/Flexible working – we offer our team a split of home and office working


• 13 weeks paid Parental Leave above statutory amounts


• Up to 6 weeks of annual leave available


• Health Cash Plan – to support the costs of everyday healthcare needs (dental, optical, wellbeing)


• An Employee Assistance Programme offering face to face counselling, plus legal and financial support


• Learning & Development opportunities - training allowances and secondments


• A fun stimulating and collaborating culture, with company events


• Service awards after 3, 5 and 10 years


• Committees to join – Culture team, Diversity Equity & Inclusion, Movember book group


• Bike to work scheme


• Half day Fridays for 9 months of the year

Does this role sound up your alley?

If so, we’d love to hear from you. Click 'Apply' to send through your CV with a cover letter that responds to the question below. We will be reviewing CV’s and holding interviews on an ongoing basis so please do not hesitate to apply.

The Movember Values sit at the heart of our organisation and we want to attract candidates who are motivated by these. Please let us know why our Values resonate with you, and what your background and experience will bring to our organisation. You can find our values outlined on our website here.

Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience and knowledge, ensuring all applicants are treated fairly.

Details on our privacy policy can be found on our website.