Groundworker (Multi-Trade)

Groundworker (Multi Trade) 

Bedford 

From £30,000 per annum 

Permanent  

Full time (40 hours per week)  

We currently have an exciting opportunity for a candidate to join bpha’s In House Maintenance Service, who make a difference to our customer’s lives everyday by delivering a high-quality repairs service designed around them.   

We operate across Bedfordshire, Oxfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire and surrounding areas, and we utilise the latest technology to ensure that we not only deliver a great experience for our customers, but for our colleagues as well.   

We are looking for a Groundworker (multi-trade) operative to join our In House Maintenance Service Team, and to be responsible for the delivery and completion of repairs within and around our customers’ homes. 

As a Ground working multi discipline trade operative, you will have trade skills to cover multiple repair tasks to a high standard and quality.  

The tasks undertaken by this role will vary from day to day, and will include all aspects of groundworks such as  drainage installation (ACO/French/soakaways) Concreting, bricklaying, pointing, paving, slabbing, gullies, manholes, groundworks, tarmacking and fencing. You will be accountable for: 

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  Delivering a service which understands the needs of our customers and delivers a positive 

  
  


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  outcome for them. 

  
  


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  Being professional, courteous, empathetic, adaptable, self-motivated, take pride and 

  
  


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  ownership of your work, able to resolve problems you encounter, deliver a high-quality repair, and provide an excellent customer experience every time. 

  
  


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  Adhering to all policies, procedures, processes, controls, systems, required training and record keeping.  

  
  


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  Ensuring that we operate in a safe, customer centric, environmentally ethical, and 

  
  


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  accountable way.  

  
  


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  Meeting and/or exceeding our performance targets, understanding, and mitigating risk. 

  
  


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  Attending all required training, toolbox talks, one to ones and appraisals, Embracing the opportunity for challenge, personal growth, and development.  

  
  


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  Engaging with other team members as required.  

  
  


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  Ensuring that all company owned property is properly maintained, cared for, respected, and always remains fit for purpose. 

  
  


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  Maximising your first-time fix rate and daily productivity level, delivering a high standard of workmanship, quality, and customer experience. You will ensure that van stocks are maintained, and source other materials required in a timely fashion to meet the service needs& performance targets. 

  
  


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  Liaising and communicating with managers, supervisors, schedulers, other colleagues, and customers whilst undertaking your duties to ensure we deliver on our promises and provide our customers with a first-class repairs service. 

  
  

We’d love to meet someone with:   

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  A strong, demonstrable commitment to excellence in customer service and partnership working with colleagues across the organisation  

  
  


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  Good general all round trade and construction knowledge & experience  

  
  


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  Good and relevant health and safety knowledge and qualifications  

  
  


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  NVQ Level 2/3 in a trade as a minimum  

  
  


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  Held a similar position within property maintenance or similar service  

  
  


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  Full UK Driving Licence  

  
  

Amongst what we offer you is:   

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  A competitive salary   

  
  


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  28 days holiday PLUS Bank Holidays (Rising with services to 33 days plus bank hols)   

  
  


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  A generous contributory pension scheme   

  
  


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  Private health care   

  
  


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  Free life assurance   

  
  


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  Enhanced family leave   

  
  


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  Access to an extensive suite of wellbeing services and tools including a digital gym   

  
  


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  Opportunities for learning and development   

  
  


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  Discounted gym membership   

  
  


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  Retail discount scheme   

  
  

Please note the successful candidate will need to complete a basic DBS application.   

Closing date: 24th March 2025 

Interview date: To be confirmed 

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.