Homes Service Administrator

Fixed Term Contract until 10/01/2024 



Here at Stonewater, we are now looking for a Homes Service Administrator to provide invaluable administrative support to the Home Directorate.

As Homes Service Administrator, you’ll deal with queries from customers and suppliers and work alongside other areas of Stonewater to maintain the condition of our stock through support of responsive repairs, planned and cyclical works. You’ll input and maintain information on relevant centralised software systems and provide accurate stock data to allow the business to identify and manage stock condition and risk.

Working as part of a cross-functional team, pulling together all expertise to provide an agile approach to the delivery of the Homes support service, you will accurately process invoices and payments, and ensure they are coded to the correct cost account. You’ll liaise with Finance and other departments as necessary to ensure payments are made within agreed contractual timescales.

The ideal candidate will:

• Have a positive and pro-active attitude.


• Have proven administrative experience.


• Be computer literate with the ability to work with figures and spreadsheets.


• Have good literacy and numeracy skills.


• Have strong analytical skills and a keen eye for detail.


• Be highly organised, able to manage and prioritise work and projects in a timely manner.

Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document.

Discover Stonewater:

Stonewater is a leading housing provider. We manage around 33,600 homes, serving 75,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

Are you ready to #DiscoverStonewater?

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.