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Housing Officer

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Housing Officer York

  • The Joseph Rowntree Foundation
  • Fulltime
  • Email

*Please note that we do not currently offer any Tier 2 sponsorship*



Permanent, Full Time (35 hours per week)



Our operational office is based in New Earswick, York but you will be able to work flexibly with a blend of home working, on site and in JRHT offices as required.



About the role



The Housing Officer works as part of a dispersed team delivering an inclusive mixed tenure (rented, shared ownership and full owners) neighbourhood management service to over 2500 homes of all tenures across the local authority areas of York, Scarborough, Leeds, Ryedale and the East Riding of Yorkshire.



The role is central to JRHT’s commitment to achieving the highest professional standards in the delivery of our housing and tenancy management services to all our residents to maintain sustainable tenancies.



You will be responsible for managing stakeholder relationships. You will identify and implement positive solutions to all tenancy management and leasehold management enquires; building and developing strong empowered communities and neighbourhoods. Across your patch you will be responsible for ensuring income and empty homes targets are achieved.



About you



You should be passionate about social housing, people focussed, highly motivated, organised and a skilled and confident communicator.



Your experience in developing and maintaining collaborative working relationships with a range of stakeholders will be key to being successful in the role.



A good working knowledge of service charges would be an advantage.



Our core priority



JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.



How to apply



To apply, please complete the online application.



Closing date for applications is 23rd February 2025



Interviews will take place week commencing Monday 3rd March 2025. 



Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received.



We are a values driven organisation and our values drive our behaviours. We’re at our best when we’re continually building on trust, showing we care and making a difference – and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.



Our commitment to Equality, Diversity and Inclusion



At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty.



As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.



We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.


£37,546.60 per annum

The Joseph Rowntree Foundation

We are an independent social change organisation, working to support and speed up the transition to a more equitable and just future, free from poverty, where people and planet can flourish. About us Our mission For us, ending poverty in the UK is a ...

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