Housing Officer (Neighbourhoods)

Sheffield

£33,178 per annum, pro-rata

Permanent, Part Time - 22.2 hours per week (3 Days)

We have an exciting opportunity for a Housing Officer to work within our Neighbourhoods team in the Landlord Services department.

For our perfect candidate we are offering a flexible role, working in a caring and friendly team, with a great package of benefits.

Our wider benefits:

• Salary – 4B/C £33,178 per annum, pro-rata


• Working hours – 22.2 hours per week (hybrid working)


• The successful candidate will be required to work Friday as one of their working days, the other days are negotiable to meet business needs


• Eligible for Essential Car User allowance of £94.36 per month plus business mileage expenses
  
  
  
  • Full driving licence and access to a car during working hours essential
  
  
  
  


• Generous holiday entitlement – 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days, pro rata.


• 5% pension contribution


• Excellent flexible working options including Flexi Time, Condensed Hours, Part Time, and Job Share.


• Excellent benefits including:
  
  
  
  • SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus advice and resources on health eating, financial wellbeing, exercise and mastering your mental health
  
  
  • Westfield Health (employer paid)
  
  
  • Counselling
  
  
  • Discounted Gym membership
  
  
  • Cycle to work scheme
  
  
  
  


• Access to a wide range of programmes to train and develop you.

More about the role:

• You would be responsible for providing customers with excellent housing services and support, and manage a patch of properties, reporting in to one of the Neighbourhoods Team Leaders.


• You would work in a very busy, specialised team and manage cases of anti-social behaviour, safeguarding, tenancy and estate management in addition to identifying further opportunities to engage with our customers.


• You would also collaborate with colleagues in other teams, departments and external agencies to look after our customers and provide a quality housing service.


• SYHA have adopted a hybrid working approach to where and how you work.


• This role would also include you working in the communities where we manage housing in addition to working from home.

Who you are:

• You will be self-motivated with a strong work ethic, an excellent communicator and a real team player.


• You will be reliable under pressure, be organised and have the ability to effectively plan and prioritise your own workload.


• You will have a keen attention to detail and be an excellent problem solver who can transform negative situations into positive outcomes for our customers.


• You will also have experience of managing difficult situations, staying calm under pressure and have consistently high levels of resilience.


• You will have experience of, or a good understanding of partnership working/stakeholder management, and providing a high quality housing service to meet customer needs.


• You may also have life experiences where you have utilised skills and values which could be transferred to this job role. 

Who we are:

At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential.

Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways – from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent.

Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds.

Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience.

At SYHA, we value the incredible contribution and talent that people with disabilities can and do bring to our workplace and we are proud to be a Disability Confident Employer. As part of our commitments, we will ensure that disabled applicants who meet the essential criteria for the role will be guaranteed the opportunity to demonstrate their abilities at interview.

To be considered under the scheme, disabled applicants must disclose their disability (as defined by the Equality Act 2010) on the Equal Opportunities section of the job application.

SYHA does not hold a sponsorship license and are unable to provide visa sponsorship.

If the role is an excluded job from the Rehabilitation of Offenders Act, include the following statement: For the purposes of the Rehabilitation of Offenders Act 1974 this is an excluded job.

Closing Date: Sunday 1st March 2026 at midnight

Interview Dates: Tuesday 17th March 2026