Legal Support Officer

Legal Support Officer

Widnes (Hybrid Working)

£38,660 per annum

Permanent, Full Time

37 hours per week (Monday – Friday)

Here at Halton Housing, we are looking for an experienced and proactive Legal Support Officer to work across our organisation, providing expert support on a wide range of tenancy and legal matters. This is an opportunity to apply your legal knowledge in a role that directly supports customers and communities.

What You’ll Do:

• Attend evictions and support the lawful enforcement of tenancy possession orders


• Manage legal action across all debt recovery cases, including possession claims, money judgements and stay applications


• Assess the suitability of legal action, arrange and conduct customer interviews, and prepare, attend and present cases in court


• Initiate legal proceedings for access in compliance cases, liaise with customers to arrange access, and represent cases in court


• Take the lead on applying policies and procedures relating to tenancy breaches, providing guidance and progressing appropriate legal action


• Take ownership of a designated caseload, ensuring targets are met and positive legal outcomes are achieved


• Regularly review and improve working practices, identifying opportunities to maximise rent collection and strengthen tenancy compliance

What You’ll Need:

• Previous experience with a strong knowledge and understanding of legal processes, particularly within the civil courts


• The ability to present clear, well-reasoned arguments and confidently represent cases


• A good working knowledge of relevant legislation relating to debt recovery, anti-social behaviour and tenancy management


• Strong analytical skills, with the ability to interpret data, identify trends and make recommendations


• Experience producing clear and concise reports for senior stakeholders


• The ability to evaluate options, use sound judgement and take the most appropriate course of action


• A proactive, resilient approach with a focus on delivering successful outcomes


• A full UK driving license and access to a vehicle.

What You’ll Get:

• 30-day holiday entitlement, plus bank holidays


• Opportunity to buy or sell holidays


• Competitive salary


• Electric Vehicle Salary Sacrifice Scheme


• Flexible and hybrid working


• Supported training and development opportunities


• Health and Wellbeing Cash Plan


• Competitive Pension Scheme

If you’re looking for a role where your legal expertise can make a meaningful difference and you can take ownership of varied and impactful casework, we’d love to hear from you.

We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.