Membership Coordinator / Administrator

Membership Coordinator / Administrator – Maternity Cover 

Bristol 

£26,000 (pro rata) 

We offer hybrid working – Tuesdays and Wednesdays in the office (there is flexibility if necessary) 

We have an opportunity for an organised and conscientious administrator to deliver a high level of service and support to our members, delegates and clients. Organised and professional, you will be able to manage a variety of tasks across multiple clients, processes and systems. With a meticulous approach to work, you will manage membership subscriptions and renewal processes, handle enquiries received by telephone, email and by post and process grant applications and payments. You will be an excellent team player who can share the workload and tasks but also plan your own activities and assignments.   

Customer-focused with experience in a similar administrative role, you will be confident and approachable, you will feel comfortable liaising with high levels of seniority, be able to use initiative to problem solve and provide exceptional service. IT literate, you will have proven experience of using Microsoft packages, specifically Outlook, Word and Excel to communicate effectively and present and manipulate data. With familiarity of using databases and CRMs, you will be adept at  learning a variety of different systems, ensuring all necessary information is recorded accurately and that you can find and report on the correct data. You will be able to juggle a variety of tasks simultaneously and adapt to any sudden changes in the priorities, organising your own workload and working to regulated policies and procedures.  

If you are interested in this role but your past experience may not quite align with every requirement, we would strongly encourage you to apply.  We are keen to find the best person for the job rather than ticking every box and we value unique perspectives and fresh ideas.  We are committed to fostering a diverse and inclusive workplace where all team members feel valued, respected and empowered to bring their authentic selves to work.  

Benefits   

When you join our team, you can expect a friendly and supportive culture. In addition to the salary offered, we also offer a range of other benefits including:   

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  Flexitime System   

  
  


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  26 days annual leave, plus bank holidays   

  
  


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  Health And Wellbeing Cash Plan – private GP, cash back for dentist, opticians, physio and more   

  
  


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  Salary Extras Scheme   

  
  


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  Refer a friend Scheme    

  
  


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  Employee Assistance Programme   

  
  


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  Employee Volunteering – to contribute to a good cause locally for one day each year