Programme Administrator

Programme Administrator

Liverpool

£22,958

Working arrangements: Full time (35 hours per week). The role is offered within a hybrid working environment with a blend of office and homeworking

Contract: 12-month contract

The well-established and highly successful JAG accreditation programme is looking for an enthusiastic and organised Programme Administrator to join their data and training team.

The Programme Administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit.

The successful candidate will:

• Be exceptionally organised and interested in improving processes


• Enjoy communicating with a range of individuals, developing great working relationships


• Be experienced at working in project support roles


• Have a passion for improving the healthcare workforce and its services.

About the role

As programme administrator, you will make an impact every day by:

• Organise and facilitate in person and virtual training sessions for endoscopy professionals


• Answer queries via phone and email regarding JAG training systems in a timely manner


• Administration of governance meetings, including organisation, circulating papers, taking minutes


• Maintenance of programme websites to ensure correct information is displayed


• Producing clear communications for stakeholders, including newsletters, posts for X, blogposts, and emails


• Keep up to date and accurate records.


• Support team with administrative support relating to quality improvement projects.


• Contribute to the development of new guidance materials.


• Continuously strive for improvement and proactively identify more efficient ways of working.

You will need outstanding organisational skills and the ability to liaise and communicate confidently with a range of people. Using initiative and being able to work flexibly as a member of a busy team are also essential qualities.

About us

Accreditation is a method of improving the quality of healthcare by assessing clinical services in relation to agreed standards. The Accreditation Unit team pride themselves on their dedication to delivering high quality work and making a difference. We have a culture of involvement; everyone’s views matter and we want you to contribute your ideas and help shape and improve what we do.

Benefits

Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role. The benefits we offer include:

• 27 days holiday per annum, plus bank holidays


• group personal pension plan with 7% employer contribution


• interest-free season ticket loan 


• life assurance


• annual pay award 


• flexible working hours


• employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life


• occupational health team – includes employment and work-related health assessments, health checks and workstation assessments


• cycle to work scheme 


• corporate eye care scheme


• professional training and development opportunities 


• enhanced maternity and paternity pay


• staff discounts platform – including discounts on cinema tickets and a range of high street brands


• health cash plan

Closing date: 28 February 2025

Shortlisted candidates will be notified by: 10 March 2025

Expected interview date: 14 March 2025 (conducted via Microsoft Teams)

The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.