Property Services Officer

Property Services Officer

Sheffield

£34,339 per annum

Temporary until 31 March 2027, 37 hours per week

Closing Date: Sunday 19th July at midnight

Interview Date: Friday 24th July

We have an exciting opportunity for a Property Services Officer to work within our Property Services Department. We are looking for a highly motivated individual with strong communication and interpersonal skills with a proven track record of high performance. 

The individual will be expected to work alone as well as part of a team. You will be required to attend various locations to inspect, diagnose and raise works orders for repairs and maintenance. You will play an integral part in the delivery of our Responsive Repairs contract along with supporting the management of our approved contractors to ensure they deliver works to a high quality, on time and to specification.

This is a great opportunity for someone who embodies our core values and vision. 

For our perfect candidate we are offering a flexible role, working in a caring and friendly team, with a great package of benefits.

Our wider benefits:

• Salary – £34,339


• Working hours – 37 hours per week.


• Eligible for essential car user allowance of £94.36 per month plus mileage expenses
  
  
  
  • Driving licence essential
  
  
  
  


• Generous holiday entitlement – 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days, pro rata.


• 5% pension contribution


• Excellent flexible working options including Flexi Time, Condensed Hours, Part Time, and Job Share.


• Excellent benefits including:
  
  
  
  • SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus advice and resources on health eating, financial wellbeing, exercise and mastering your mental health
  
  
  • Westfield Health (employer paid)
  
  
  • Counselling
  
  
  • Discounted Gym membership
  
  
  • Cycle to work scheme
  
  
  
  


• Access to a wide range of programmes to train and develop you 

More about the role:

As a Property Services Officer, you will be required to attend various locations/properties to inspect, diagnose, produce technical surveys, specifications and raise works orders for repairs and maintenance. You will need to obtain quotations and estimates in line with South Yorkshire Housing Association’s Financial Framework whilst showing Value for Money. You will provide advice to other staff members and Residents with regarding Repairs and Maintenance issues. 

As part of your role, you will also be expected to record and collate accurate information onto South Yorkshire Housing Association’s IT system. You will be required to carry out effective post inspections to assess quality and value of works along with works in progress checks. The PSO will be tasked with monitoring and managing Works in Progress and overdue works orders for their service area. 

You will play an integral part in the delivery of our Responsive Repairs contract along with supporting in the management of our approved contractors to ensure they deliver works to a high standard, on time and to specification. 

The role will be required to provide cover for other Property Services Officers as workloads dictate. You will be responsible for health and safety in the workplace as defined in the Health and Safety policy and you will need to participate in any training and development which is relevant to the post. 

The role will report to Paul Allen, Contract Manager for Responsive Repairs and Voids.

Who you are:

• Great organisational and observational skills


• Good problem solver

Experience:

Practical background in property maintenance, repair diagnostics, and contractor management.

Skills & Abilities

• Customer Focus: A strong passion for delivering excellent customer service and experience in handling tenant repairs.


• IT & Digital Skills: High proficiency in using IT packages (Word, Excel) and confidence with digital systems.


• Problem Solving: Great observational, diagnostic, and problem-solving skills.


• Organisation: Strong time-management skills, with the ability to manage competing pressures and maintain accurate maintenance records.

Behaviours

• Communication: Exceptional communication and interpersonal skills, particularly when liaising with contractors, tenants, and internal teams.


• Adaptability: A proactive, self-motivated "can do" attitude. 

Who we are:

At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential. 

Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways – from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent. 

Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds.

Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience.

At SYHA, we value the incredible contribution and talent that people with disabilities can and do bring to our workplace and we are proud to be a Disability Confident Employer. As part of our commitments, we will ensure that disabled applicants who meet the essential criteria for the role will be guaranteed the opportunity to demonstrate their abilities at interview.

To be considered under the scheme, disabled applicants must disclose their disability (as defined by the Equality Act 2010) on the Equal Opportunities section of the job application.

SYHA does not hold a sponsorship license and are unable to provide visa sponsorship.