Scheme Manager

Scheme Manager

Lincoln

Permanent, Part Time

As a Scheme Manager at Amplius, you’ll play a key role in supporting residents in retirement living schemes to maintain their independence and quality of life. You’ll oversee day-to-day scheme operations, working closely with residents, contractors, families and colleagues to deliver a high-quality, responsive service.

Salary: £23,149.25 per year (FTE £27,007.46)

Contract: Permanent, part time

Your week: 30 hours - Monday to Friday 9am to 4pm

Location: Home Grange, Lincoln

Snapshot of your role

• Be the main on-site contact for residents, keeping accurate records of visits, concerns and scheme activity using digital systems.


• Carry out regular checks of the scheme, including health and safety, fire safety and general maintenance, to keep the environment safe and well maintained.


• Respond to emergencies and alarm calls, providing calm and practical support until emergency services or family take over.


• Support safeguarding by identifying risks, completing risk assessments and working with managers, families and external agencies where needed.


• Manage repairs and maintenance issues, monitor contractor performance, and ensure work is completed to a good standard.


• Support residents with day-to-day matters such as lease queries, complaints, anti-social behaviour, community engagement and scheme administration.

What we’re looking for

• A good standard of literacy and numeracy.


• Experience of resolving conflict in a calm, fair and professional way.


• Confidence making sound decisions and staying calm in emergencies or difficult situations.


• Strong communication skills and the ability to work well with residents, colleagues and external partners.


• Good organisational skills with confidence using IT systems and keeping accurate records.


• Ability to work independently, manage your own workload and respond flexibly to changing priorities.


• A commitment to delivering respectful, inclusive and customer-focused services.

Important - Enhanced DBS clearance, a full UK driving licence, access to your own vehicle and right to work in the UK are all essential requirements. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

You can read about our colleague benefits here - Amplius colleague benefits

Closing: 5 July

MS Teams screening call: 9 July

In-person interviews at Home Grange scheme: 15 July

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

The Company

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.