Scheme Manager

Scheme Manager

Manchester 

£27,178 pro rata

Part Time – 20 hours per week 

We are looking for an experienced Scheme Manager to deliver high quality housing and support services for tenants within the associations over 55s housing schemes  

This is a key role within the association, acting as the main point of contact for tenants, co-ordinating care and support services provided by  

You will play a vital part in fostering a positive culture, driving continuous improvement and supporting innovation and efficiency to help achieve Arawak Walton’s strategic goals  

Key Responsibilities 

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  Provide consistent, professional support to tenants, ensuring their wellbeing is regularly monitored. 

  
  


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  Welcome and induct new tenants, providing clear information about facilities and services, and ensuring tenants and their families understand the Scheme Manager’s role. 

  
  


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  Conduct daily visual Health & Safety inspections, weekly checks, and quarterly community alarm equipment audits. 

  
  


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  Manage complaints in line with the association’s standards and procedures, taking collective responsibility for resolving service shortfalls. 

  
  


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  Promote and adhere to Arawak Walton’s policies, with particular attention to equality, diversity & inclusion, health & safety, and data protection. 

  
  

What We’re Looking For 

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  Experience and understanding of the needs of older people. 

  
  


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  Relevant qualifications such as NVQ or CSHS. 

  
  


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  Knowledge of Health & Safety requirements in sheltered housing schemes. 

  
  


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  Experience in providing housing-related support and working with external agencies. 

  
  


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  Strong IT skills, excellent organisational abilities, and the capacity to respond quickly to service demands. 

  
  

If this position is something that aligns with your experience, do not hesitate to apply!