Secure and Complex Services Advocate

Are you passionate about making a difference? Do you thrive in supporting those who need their voices heard? Are you ready to take on a meaningful challenge?

We are currently seeking a dynamic and dedicated Secure & Complex Services Advocate to join our vibrant team in Brooklands! This is an exceptional opportunity for someone who wants to make a real impact within our busy Advocacy department.

As a Secure & Complex Services Advocate, you will play a crucial role in supporting vulnerable adults with profound and multiple needs. You will advocate on their behalf, ensuring their voices are heard and their rights are upheld.



Your tasks will include:

• Providing persuasive verbal and written representations.


• Empowering clients to have their views and wishes heard.


• Working in partnership with clients and professionals.


• Representing individuals’ needs and preferences.


• Handling sensitive information with the utmost confidentiality.


• Working independently with robust time management skills.

Hours of Work: Part-time, 25.5 hours per week, Monday to Friday, between the hours of 9 am - 5 pm

Location: Office based – Brooklands Hospital, Birmingham, B37 7HL (Applicants must live within the area; have a full driver’s licence and access to their own transport)

Salary: Starting Salary of £15,272.71 (Full time salary equivalent £24,242.40 per annum)

Contract type: Permanent



Secure & Complex Services Advocate Requirements:

• Ideally have knowledge and experience of working with patients detained under the Mental Health Act.


• Ability to cope well with pressure and adversity in challenging environments.


• Knowledge and understanding of risk management in secure environments.


• Ideally have knowledge of Non-Instructed Advocacy.


• Strong time management and computer literacy


• Flexibility, with a full UK driving licence and access to your own vehicle

Benefits:

• 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!


• Discretionary shutdown days at Christmas with up to 4 additional days leave.


• 1 Community Leave Day per annum.


• Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!


• Auto enrolment Pension plan


• Death in service cover.

Meet the Organisation: Who We Are and What We Do

At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.



Think you are the perfect fit for this Secure & Complex Services Advocate role? Don't wait, click apply now!

Closing Date: 9AM, Wednesday 21st January 2026

Interview Date: TBC



For an informal discussion please contact 0300 456 2370 and ask for a call back from the Recruitment Manager.

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.



Successful applicants will need to obtain business insurance for their own vehicle.

POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.

To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

Closing date: 21st January 2026

Shortlist date: 22nd January 2026

Interview date: TBC