Supervisor / Team Leader

Permanent – Full Time

We are looking to recruit a Voids Supervisor to join us, based in St Albans.

About the Role

Joining us as a VoidsSupervisor, you will lead a team as part of a project or defined work stream, driving excellent service standards and achievement of KPI’s. You will assess resource requirements and support the management of the day-to-day activity, ensuring that all team objectives are met within overall time, cost and budget constraints.

You will manage team performance in line with company policy, ensuring they are clear in terms of their roles and responsibilities. You’ll hold regular review meetings and coach, mentor and motivate staff, ensuring development needs are identified. You’ll also be responsible for resolving any complaints, informing management, and implementing action plans to address any areas of dis-satisfaction.

Key attributes to this role are as follows:

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  You’ll hold a Level 3 trade qualification or Supervisor NVQ and a Blue CSCS card.

  
  

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  Operational management experience/service delivery in trade role - managing operatives and subcontractors’ performance and KPIs.

  
  

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  Experience in working at height, scaffolding etc.

  
  

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  Passionate about service delivery, employee and resident engagement.

  
  

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  Can do attitude and attributes perfected to deliver first time fix solutions.

  
  

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  Delivering a compliant, safe and resilient service.

  
  

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  Delivering services within budget.

  
  

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  Strong track record of managing multi-site workforces.

  
  

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  No hybrid working, must be able to work from main office located in St Albans

  
  

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  Good level of written English e.g. ability to write responses to complaints.

  
  

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  Good computer skills.

  
  

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  Good project management skills.

  
  

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  Good communication skills e.g. ability to communicate with different stakeholders at different levels.

  
  

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  Ensure best practice prevails throughout the Region’s activities.

  
  

About You

You must hold a UK driving licence for a minimum of 12 months.

With previous experience in void delivery, you’ll have experience in management of direct operatives and subcontractors. You’ll be able to work to deadlines/targets.

Holding an NVQ Level 3 in Construction Management, ideally you’ll hold a Gold CSCS Card.

Benefits

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  Company Van (work use only)

  
  

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  Profit Share Discretionary Annual Bonus Scheme

  
  

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  26 Days Holiday plus Bank Holidays

  
  

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  Enhanced Pension Plan

  
  

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  Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)

  
  

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  Life Assurance & Accident Cover

  
  

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  Share Save

  
  

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  Enhanced Maternity & Paternity Pay

  
  

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  Work Perks Discounts & Vouchers

  
  

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  Buy & Sell Holiday Schemes

  
  

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  Flexible Working & Flexible Bank Holidays

  
  

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  Cycle to Work

  
  

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  Volunteering (2 days paid)

  
  

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  Learning & Development Opportunities

  
  

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  Extensive Wellbeing Support, including EAP

  
  

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  Loyalty & Values Awards

  
  

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  Funded Professional Subscription

  
  

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  Company Uniform

  
  

About Us

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.

With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.

MSPS are proud to support the resettlement of armed forces personnel.

Please refer to the full Job Description upon completing your application.