Supported Housing Service Manager

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Supported Housing Service Manager          

Salary: £28,753 per annum

Hours: 37.5 hours per week              

Contract type: Permanent

Location: Mendip

Additional information:

• Travel required across Mendip to cover accommodation across 2 locations


• Participation in an on-call rota (1 in every 4 weeks), £100 per week when on-call


• Participation in a rostered system of working with shifts between the hours of 08:00 AM and 20:00 PM, weekend work required (1 in every 4 weeks)

​

The Role

​The successful Service Manager will be joining our new Mendip Off the Street service and overseeing management of properties, all whilst ensuring the delivery of consistently high quality, safe and person centred accommodation, and support, is in place in accordance with our policies and procedures, vision, values and strategic objectives and within the relevant legislative framework.

You'll also be managing a team of 4 direct reports and responsible for 8 units of accommodation across 2 locations in Mendip.

​

Responsibilities include:

• Lead the team to provide expert support for people who have recent history of rough sleeping, lead complex lives, and may have experienced or still be experiencing trauma, mental ill-health, substance misuse, domestic abuse and be involved with the criminal justice system.


• Provide planning, leadership and direction, meeting statutory and organisational quality standards.


• Delivery and lead a high-quality off the street accommodation service for individuals rough sleeping within Mendip.


• Establish effective working relationships both internally and with external agencies maximising opportunities for residents.


• Carry out, within reason, any other duties necessary to achieve the smooth running of the service and undertake other organisational duties, which are broadly in line with the above key responsibilities

​

Qualifications / Requirements:

• A valid UK driving license and access to own vehicle – business insurance will be required for roles involving travel for work


• Knowledge and understanding of rough sleeping, multiple complex social needs and the causes of homelessness


• Proven management experience in a similar setting

For the full job description please click here: Service Manager JD

​

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators


• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme


• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment


• 30% staff discount at Julian House charity shops


• 20% staff discount at Julian House bike workshops


• A generous and competitive pension scheme


• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme


• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted


• 6 weekly Reflective Practice sessions from objective, external facilitators

​

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.



If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

​We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. ​

Get in touch

If you have any questions about the role, please get in touch with our recruitment team on recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!