Night Support Worker

Night Support Worker 

Working across Poole, Bournemouth and Christchurch   

£25,307 plus excellent benefits 

Permanent 

Full Time (4 on 4 off 12 hour shifts 7.30pm - 7.30am) 

Are you looking for a challenging and rewarding role where you are able to support people every day and provide a safe environment for them to feel safe and comfortable?  

Do you enjoy working in an environment where every shift is different to the next?  Then this could be the role for you.   

Bournemouth Housing First supports people who are homelessness across Bournemouth, Poole and Christchurch. This is a new service that starts in June, so this is an exciting opportunity to be part of the set up and implementation of this team.   

We have a new opportunity for a Night Support Worker to join our night team to provide support to our homeless clients.  

Your primary role will be to keep our service and the people that use it, safe. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.     

Some of your duties will include: 

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  Being the first welcoming friendly face for people coming into the service  

  
  


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  Providing informal support to clients and be a listening ear  

  
  


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  Responding to incoming calls  

  
  


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  Managing clients and their visitors within the building and any associated safety issues. Dealing with any incidents that may arise and contact external services when necessary  

  
  


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  Monitoring the service and surrounding areas that are covered by CCTV  

  
  


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  Carrying out regular visual checks / fire checks on the interior and exterior of the buildings and car park 

  
  


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  Working in accordance with Health and Safety regulations and policy and procedure   

  
  


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  Providing basic First Aid assistance until help arrives – Full training provided   

  
  

Our night workers will usually work a 12 hour (waking) shift between 7.30pm - 7.30am, on a four night on, four night off rota.  Although these are long shifts, you will get four days off after, which can provide a great work life balance. 

What you will bring: 

Previous experience in this type of work is not essential, but you will have a real passion for wanting to work with homeless people.  Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings. 

You will need to hold a full driving licence with access to a car as you may be required to work flexibly across Bournemouth, Poole and Christchurch locations. 

You will have: 

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  Clear verbal and written English  

  
  


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  Good IT and keyboard skills  

  
  


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  Polite, assertive manner, ability to self -motivate  

  
  


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  Passion for working in a client/customer facing role 

  
  

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.  

Staff benefits, support and development  

Our benefits include:  

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  Pension with life cover  

  
  


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  Generous holiday allowance  

  
  


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  Extra mile awards for outstanding work  

  
  


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  Work offers including discounted shopping vouchers, days out and holidays  

  
  


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  Cycle to work scheme  

  
  


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  Confidential employee assistance programme including access to counselling  

  
  


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  Employee voice – our Staff Council  

  
  


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  Recruitment referral scheme  

  
  

We support and develop our staff by providing:  

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  A comprehensive induction and training programme  

  
  


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  Management training  

  
  


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  Trauma-informed care training  

  
  


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  Specialist training, coaching and development opportunities linked to personal development plans  

  
  


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  Access to accredited qualifications  

  
  


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  Mental Health First Aid training and provision  

  
  


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  Access to counselling psychologists via our Psychology Service  

  
  

If you love helping others and want to join our friendly team, we would love to hear from you!