Home Ownership Officer

Home Ownership Officer   

£28,858 per annum  

Chester – Agile (home working and office) 

Permanent   

32 hours per week (can be worked over 4 or 5 days) 

We are looking for a flexible, dedicated and customer focused individual with excellent communication skills to join our Home Ownership Team to provide a responsive, proactive and customer focused service for existing and potential customers in their home ownership journey.   

You will:  

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  Administer Shared Ownership Resales, leasehold and freehold sales, Right to Buy, Right to Acquire and or Right to Shared Ownership Sales from initial enquiry through to legal completion.   

  
  


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  Administer the purchase of additional shares in shared ownership homes from enquiry to legal completion   

  
  


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  Administer other home ownership activities including but not limited to lease extensions, subletting, transfers of equity, transfers of head leases, lease amendments, repossessions and mortgage consents from enquiry to legal completion   

  
  


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  Liaise with customers and a range of 3rd parties in relation to home ownership activity including solicitors, estate agents, surveyors, independent advisors, mortgage lenders and other stakeholders   

  
  

We are looking for someone with the following skills and experience: 

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  Experience of working in an administration role 

  
  


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  Experience of taking ownership for own case load and the ability to work effectively with legal and regulatory processes 

  
  


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  Experience of working in a team in a busy environment and of delivering exceptional customer service 

  
  


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  Ability to co-ordinate multiple processes simultaneously 

  
  


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  Ability to manage a high and varied workload 

  
  

Experience of the property sale conveyancing process would be advantageous. 

If you think you’ve got most of what we are looking for, but not everything, we’d still love to hear from you.  

The closing date for applications is 5 pm on Wednesday 16th April 2025 

You’ll need to submit a CV and supporting statement telling us about you and why you're right for the job. 

Interviews will take place on Friday 25th April at our head office in Chester  

Benefits  

Here are just some of the reasons we think you would enjoy a Career at Muir...  

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  We offer great Remuneration & Benefits  

  
  


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  We are serious about Health & Wellbeing  

  
  


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  We are committed to Living our Values everyday  

  
  


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  We are committed to Equality, Diversity & Inclusion  

  
  


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  We offer a strong Work / Life Balance  

  
  


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  We are committed to high Employee Engagement