IT Helpdesk Technician

The Leicestershire College is seeking an enthusiastic, conscientious IT Helpdesk Technician to join its busy IT Services team. 

The successful candidate will have experience of working in a generalist IT Support role with and experience using Microsoft technology, supporting end users covering day-to-day challenges, issues, and queries. 

There may also be the opportunity to be involved in the more generalist remit of the team by supporting with casework and projects. This is a great opportunity to take a step up in their IT career and develop their skills, knowledge, and experience as part of a very supportive team. 

The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised. We are committed to promoting a diverse and inclusive community with the belief that diversity plays an important role in the success of our business. 

We are proud to have achieved the Investor in Diversity award. We actively encourage applications who are current under-represented and where we are using positive action under the Equality Act. We welcome everyone to consider becoming a part of our journey. The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised.

Alongside our commitment to your professional and personal development, we also offer a generous benefits package including:

• A competitive pension scheme


• On-site parking


• One campus facility


• Subsidised nursery fees


• Up to 25 days annual leave per year


• Additional annual leave available


• Fantastic CPD and inclusive resources for development


• Well-being hours  


• Opportunities of volunteering within local community and charities 

We offer a range of family friendly, inclusive employment policies, flexible working arrangements and agile working where the business allows. We provide staff forums, staff working groups for sustainability, staff steering groups for Investors in Diversity and support services to support with mental health and wellbeing for staff from different backgrounds.

We are and have consistently invested in providing our learners and employees with an outstanding and unrivalled range of modern facilities and resources.

The successful candidate will be employed by The Leicestershire College a subsidiary company of Loughborough College. The terms and conditions of employment offered by the Leicestershire College are different to those of Loughborough College. Please note that employees of the Leicestershire College are based at Loughborough College.

Kindly be advised that we are unable to provide skilled worker sponsorship for this position. Applicants must have the right to work in the country without the need for sponsorship. 

If you require any support to apply for this job, please email recruitment@loucoll.ac.uk