IT Support Technician

IT Support Technician   

Location: Cambridge    

Salary: £24,000-£27,000 per year   

Permanent, full time, optional 9 day fortnight working pattern 

Closing Date: 30th January 2025 

It’s an exciting time to join us! 

We’re looking for an IT Support Technician to join our Cambridge office.  

You'll be the first point of contact for IT support queries and will have good knowledge of desktop/laptop technologies for Windows 10/11 support.  

We’re looking for those with similar experience in an IT support role, who can carry out maintenance of the asset lists and handle equipment for new starters and leavers. 

Essential skills and experience in: 

• 
  

  1st and 2nd Line support experience for Microsoft 365 

  
  


• 
  

  Laptop hardware maintenance/repair 

  
  


• 
  

  Maintenance and troubleshooting of printers 

  
  


• 
  

  Administration of Microsoft Cloud services (SharePoint, Intune, Entra ID, Exchange, etc) 

  
  


• 
  

  Basic networking protocols/technologies 

  
  


• 
  

  Support of mobile devices via MDM (iPhones) 

  
  

It would also be beneficial to have: 

• 
  

  Wi-Fi troubleshooting (Unifi) experience 

  
  


• 
  

  Familiarity with Linux   

  
  


• 
  

  Familiar with Terminal/Bash/PowerShell   

  
  

The company  

Stobbs is a niche intellectual property practice that recognises that to give the best advice on brands, you need to take a more strategic and holistic approach than pure trade mark expertise. To that end, we launched the concept of Intangible Asset Management.  

We have a breadth of capability that goes far beyond the scope of any other IP firm and encompasses trade marks, designs and copyright, litigation, disputes, commercial contracts, brand intelligence, brand extension (licensing), systems, online brand enforcement, anti-counterfeiting and brand restructuring.  

Formed in 2013 with 18 people, today we have over 200 professionals based in Cambridge, London, Dublin, Eindhoven and Munich.