Operations Manager

Operations Manager - Projects & Capital Investment 

£46,929 - £51,301 per annum 

Nottingham 

Hours: 35 

Are you ready to lead impactful construction and capital investment projects, ensuring efficient use of resources and delivering quality housing solutions? At Nottingham Community Housing Association (NCHA) we are looking for a dedicated and dynamic professional to join us as an Operations Manager – Projects & Capital Investment. 

With over 50 years of experience in social housing, NCHA is committed to supporting individuals and families across the East Midlands. 

As part of our Projects and Capital Investment team, you will play a pivotal role in overseeing and managing all aspects of NCHA’s capital investment programme, working collaboratively with stakeholders, contractors and partners to enhance the quality of the housing stock. If you’re passionate about driving positive change in social housing, we’d love to hear from you. 

Main Responsibilities: 

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  Oversee planning, delivery and completion of capital investment projects in line with NCHA’s strategic goals 

  
  


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  Ensure compliance with safety, quality and financial standards using robust management processes 

  
  


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  Collaborate with stakeholders to deliver projects on time, within budget and to high standards 

  
  


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  Manage budgets, contracts and financial reporting to ensure value for money 

  
  


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  Lead customer consultations and handle escalated complaints effectively 

  
  


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  Develop and lead a high-performing team, fostering continuous improvement 

  
  


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  Ensure all projects comply with regulations and identify and mitigate risks. 

  
  

We are seeking a driven and accomplished professional with a strong background in construction and property maintenance to join us. You will have a HNC/NVQ Level 4 (or equivalent) qualification in building or a related field, alongside substantial experience and a thorough understanding of building regulations, JCT contracts, CDM 2015, and asbestos management. With exceptional project management skills, commercial awareness and the ability to handle complex programmes within budget and deadlines, you’ll be an inspiring leader capable of developing high-performing teams and fostering lasting relationships. Proficient in IT and an excellent communicator, you’ll engage effectively with stakeholders, embody NCHA’s CLEAR values, and champion inclusivity while driving continuous improvement. If you’re ready to create meaningful change and deliver excellence, this role is your opportunity! 

Click Apply Now to submit your application – please answer the application questions as fully as you can. You will also need to attach an up-to-date CV. 

Interviews will be held in our Clifton office on 29th April. 

NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, candidates with disabilities and women, as they are currently under-represented within our workforce principally in our people manager roles 

The Company 

We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands.